Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with shuffle playlists for free

Solved!

Problem with shuffle playlists for free

Is it available for "Taiwan" to shuffle playlists on mobile devices for free??

 

Reply

Accepted Solutions
Marked as solution

Are you in online mode? Normally you only get that error message if:

- Your app is in offline mode and the track isn't in an offline playlist (which is a premium feature).

- The track was added to the playlist as a local file and its not synched to your device. (Steps to sync local files are here)

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

4 Replies

Should be available in all Spotify launch countries on iOS and android yes! 🙂 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

But It always pops up a message which says "Track not synced" when I tap on Shuffle Play button. Why?

Marked as solution

Are you in online mode? Normally you only get that error message if:

- Your app is in offline mode and the track isn't in an offline playlist (which is a premium feature).

- The track was added to the playlist as a local file and its not synched to your device. (Steps to sync local files are here)

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Got it! Thanks!!

Suggested posts