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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43368 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109037 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301891 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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How do I stop getting updates in my Discover feed from a user I don't follow?

I once followed a playlist from a user. But, then I started getting updates on that user's activity in my Discover feed. I don't want it, though. I'm not interested in what he's listening to, or sharing, or whatever. I don't follow that playlsit anym...

Casual Listener

I once followed a playlist from a user.  But, then I started getting updates on that user's activity in my Discover feed.  I don't want it, though.  I'm not interested in what he's lis...

glennonrp

Casual Listener

579 Views

4 replies

0 likes

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2 accounts upgraded wrong one

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.99 for the upgrade to premium for 3 months but I hav...

Newbie

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.9...

Peter__

Community Legend

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Offline and logout

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn't able to skip the initial login screen to start pl...

Newbie

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn'...

Adam

Roadie

737 Views

1 replies

0 likes

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  • 1 replies
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iPhone Data Usage 1GB for only 1-2h...

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only used 2-3GB per month up to a couple of days ago.

Regular

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only u...

Adam

Roadie

1505 Views

4 replies

0 likes

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Premium deactivated

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and logging out and in on my phone but I can't regain my...

Casual Listener

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and l...

Adam

Roadie

589 Views

3 replies

0 likes

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Solved!! Collections tab disappeared

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday after logging in with a different account then back in ...

Regular

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday ...

Adam

Roadie

5486 Views

24 replies

0 likes

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  • 24 replies
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Not recognizing premium on iOS

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features on my phone, which I use 95% of the time with Spoti...

Casual Listener

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features ...

Adam

Roadie

949 Views

4 replies

0 likes

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Spotify eating up data and causing overage charges

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of my Spotify settings, nor have I used the app any mor...

Music Fan

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of m...

Peter__

Community Legend

13672 Views

27 replies

1 likes

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  • 27 replies
  • 1 likes

Solved!! Unable to use Filter option in iOS7 when either Offline or WiFi not available.

Hi, I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is being displayed at the bottom of the screen. Works fine on my an...

Casual Listener

Hi,   I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is be...

Peter__

Community Legend

1124 Views

4 replies

0 likes

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Forgets track position on longer (40+ min) songs

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier position in the song (sometimes a 15 to 20-minute ...

Newbie

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier...

robinarmy

Newbie

924 Views

3 replies

0 likes

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Interface / Skin for toddlers

Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for their kids? The interface should be as simple as p...

Regular

Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for...

Peter__

Community Legend

640 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

using spotify with iPod 4.2.1

hey, i bought premium version but cant install the spotify app via app store. is there a workaround to use the app anyway?...

Casual Listener

hey, i bought premium version but cant install the spotify app via app store.   is there a workaround to use the app anyway?...

chrisacn3004

Casual Listener

1394 Views

2 replies

0 likes

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My spotify is not working?

I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on an iPhone 5c and pay for spotify premium. Please hel...

Newbie

I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on a...

Peter__

Community Legend

391 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sorting Titel in Playlists on iPhone

I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year. There is NO way to play the newest Title in the Playlist.... because there ...

Music Fan

I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year.   There is NO...

BikerChuck

Music Fan

702 Views

4 replies

0 likes

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won't allow me too sync playlist

I have just upgraded and paid for premium. I have gone too sync playlist and it won't do it. I've rebooted my iphone 5 and reinstalled app numerous times and still not joy. Main reason was for this feature. Help please

Newbie

I have just upgraded and paid for premium. I have gone too sync playlist and it won't do it. I've rebooted my iphone 5 and reinstalled app numerous times and still not joy. Main reason was for this f...

Joe

Community Legend

497 Views

2 replies

0 likes

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album button vanished

My favorite aspect of Spotfy was being able to save albums and then browse them as albums, covers and all. The "album" tab is gone, and the albums now say "save as playlist" rather than "add to albums." Please tell me I'm missing something and this i...

Casual Listener

My favorite aspect of Spotfy was being able to save albums and then browse them as albums, covers and all. The "album" tab is gone, and the albums now say "save as playlist" rather than "add to album...

Peter__

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Search function doesn't work!!

Why doesn't the search function in Spotify work anymore?! It's impossible to search for any music!

Casual Listener

Why doesn't the search function in Spotify work anymore?! It's impossible to search for any music!

Misd

Casual Listener

1290 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Unable to play track

I have seen this in a couple of other threads, but its enough of a bother that I wanted to start a new one. I had an iPhone 4s with Spotify Premium and I had been getting an error after a track had played for a few seconds: "Unable to play track" and...

Casual Listener

I have seen this in a couple of other threads, but its enough of a bother that I wanted to start a new one.   I had an iPhone 4s with Spotify Premium and I had been getting an error after a ...

Tusk24

Casual Listener

3161 Views

3 replies

0 likes

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  • 3 replies
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Solved!! My premium account is not activating

I just purchases 6 months of premium. I received a receipt, but when I log onto the app on my phone it won't allow me to listen. It suggests I purchase premium. But I already have it.

Casual Listener

I just purchases 6 months of premium. I received a receipt, but when I log onto the app on my phone it won't allow me to listen. It suggests I purchase premium. But I already have it.

Davidhunt

Casual Listener

811 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes