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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125832 Views

19 replies

38 likes

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Help! App not working

My spotify app is not loading or working. It won't allow me to search songs or artists. I tried reinstalling the app but it won't load any of my starred music or playlists. I am using an iPhone 5s.

Newbie

My spotify app is not loading or working. It won't allow me to search songs or artists. I tried reinstalling the app but it won't load any of my starred music or playlists. I am using an iPhone 5s.

Adam

Roadie

479 Views

1 replies

0 likes

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iphone and vehicle bluetooth audio

Hi All Just got a new Lexus IS250 with Bluetooth Audio. I have Spotify on my IPhone 4s, IOS 7. Is there any way to change between playlists on the vehicle without using the Iphone? Todd

Visitor

Hi All   Just got a new Lexus IS250 with Bluetooth Audio.   I have Spotify on my IPhone 4s, IOS 7.  Is there any way to change between playlists on the vehicle without using th...

529 Views

0 replies

0 likes

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Feature Request: "Recently Added" sort order within playlists

I absolutely love Spotify and use it every day. With that being said, I have very large playlists and if I want to listen to a song in a playlist I just added and don't want to search I have to scroll rapidly through 1000+ songs until I get to the ve...

Newbie

I absolutely love Spotify and use it every day. With that being said, I have very large playlists and if I want to listen to a song in a playlist I just added and don't want to search I have to scrol...

BikerChuck

Music Fan

1109 Views

2 replies

3 likes

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Solved!! Spotify won't start on iPhone 3GS

All of a sudden spotify decided to stop working on my iPhone 3GS. When i start the app I only see the spotify logo and then nothing. Spotify is working properly on my iPad 2.I have the latest Spotify update and iOS 6.??I tried a new installation and ...

Casual Listener

All of a sudden spotify decided to stop working on my iPhone 3GS. When i start the app I only see the spotify logo and then nothing. Spotify is working properly on my iPad 2. I have the latest Spoti...

Peter__

Community Legend

3095 Views

3 replies

0 likes

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Cannot install Spotify on 1st gen iPad

Yeah. Premium subsriber here and I just tried to purchase a premium account for my mom (who uses a 1st gen iPad running iOS 5.1). Apparently on 11/29 Spotify removed iOS 4.0 version from iTunes, and the only version that's available won't run on anyt...

Casual Listener

Yeah. Premium subsriber here and I just tried to purchase a premium account for my mom (who uses a 1st gen iPad running iOS 5.1).    Apparently on 11/29 Spotify removed iOS 4.0 version ...

vidbcn

Casual Listener

2460 Views

6 replies

0 likes

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Premium funtioniert nicht auf ipod

Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht auf meinem I POD !?Der I POD zeigt mir weiterhin die FR...

Newbie

Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht ...

Adam

Roadie

538 Views

1 replies

0 likes

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Solved!! Shuffle and repeat buttons missing

I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to the rewind button (<<) that would give me a list and ...

Regular

I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to t...

Adam

Roadie

5593 Views

12 replies

0 likes

Help iOS iPhone missing tabs
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I am no longer able to select songs

I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?

Casual Listener

I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?

Christoffer

Community Legend

604 Views

2 replies

0 likes

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accidentally deleted app

I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could get my playlists back and get back my premium accou...

Newbie

I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could ...

Christoffer

Community Legend

1427 Views

1 replies

0 likes

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Only previews of songs play on my play list

I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song. Closing opening the app does not seem to fix the problem...

Casual Listener

I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song.    Closing openin...

jetsetter

Casual Listener

1161 Views

2 replies

0 likes

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How do I stop getting updates in my Discover feed from a user I don't follow?

I once followed a playlist from a user. But, then I started getting updates on that user's activity in my Discover feed. I don't want it, though. I'm not interested in what he's listening to, or sharing, or whatever. I don't follow that playlsit anym...

Casual Listener

I once followed a playlist from a user.  But, then I started getting updates on that user's activity in my Discover feed.  I don't want it, though.  I'm not interested in what he's lis...

glennonrp

Casual Listener

564 Views

4 replies

0 likes

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2 accounts upgraded wrong one

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.99 for the upgrade to premium for 3 months but I hav...

Newbie

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.9...

Peter__

Community Legend

379 Views

1 replies

1 likes

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  • 1 likes

Offline and logout

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn't able to skip the initial login screen to start pl...

Newbie

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn'...

Adam

Roadie

730 Views

1 replies

0 likes

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  • 1 replies
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iPhone Data Usage 1GB for only 1-2h...

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only used 2-3GB per month up to a couple of days ago.

Regular

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only u...

Adam

Roadie

1465 Views

4 replies

0 likes

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Premium deactivated

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and logging out and in on my phone but I can't regain my...

Casual Listener

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and l...

Adam

Roadie

578 Views

3 replies

0 likes

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Solved!! Collections tab disappeared

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday after logging in with a different account then back in ...

Regular

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday ...

Adam

Roadie

5265 Views

24 replies

0 likes

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Not recognizing premium on iOS

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features on my phone, which I use 95% of the time with Spoti...

Casual Listener

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features ...

Adam

Roadie

926 Views

4 replies

0 likes

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Spotify eating up data and causing overage charges

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of my Spotify settings, nor have I used the app any mor...

Music Fan

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of m...

Peter__

Community Legend

13502 Views

27 replies

1 likes

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  • 27 replies
  • 1 likes

Solved!! Unable to use Filter option in iOS7 when either Offline or WiFi not available.

Hi, I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is being displayed at the bottom of the screen. Works fine on my an...

Casual Listener

Hi,   I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is be...

Peter__

Community Legend

1099 Views

4 replies

0 likes

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Forgets track position on longer (40+ min) songs

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier position in the song (sometimes a 15 to 20-minute ...

Newbie

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier...

robinarmy

Newbie

907 Views

3 replies

0 likes

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