Announcements

Help Wizard

Step 1

NEXT STEP

Spotify premium not connecting after installing Roku

Solved!

Spotify premium not connecting after installing Roku

I have spotify premium and sync my music on my iphone 5.  I recently purchased a Roku and added the Spotify channel.  Immediately after my spotify app stopped connecting or syncing any music added.  I deleted the channel from my Roku, deleted and reinstalled the Spotify app, and reset our router, however I still cannot connect.  And now I no longer have any music on the app because I reinstalled it.  Has anyone had this happen before?  Any suggestions to troubleshoot?

Reply

Accepted Solutions
Marked as solution

Strange can you try restarting your phone by holding the home and lock buttons together until the apple logo appears on screen and then try again?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

5 Replies

Are you getting any error messages at all?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I receive the following messages when trying to use Spotify on my phone:

 

Search: ! Something went wrong! Try again

Discover: Discover can't be loaded at this moment.  Please try again in a bit.

Playlist: I get the iphone 'searching/loading' icon.

 

Let me know if any of this helps.  Thank you!

Marked as solution

Strange can you try restarting your phone by holding the home and lock buttons together until the apple logo appears on screen and then try again?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

The one thing I hadn't tried yet...  It worked and my Spotify is now re-syncing all my playlists.  Thank you so much for your response!

No problemo! 🙂

Enjoy!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts