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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30790 Views

40 replies

9 likes

  • 30790 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95512 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293921 Views

60 replies

15 likes

  • 293921 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123843 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Offline Playlists won't fully Download

I have an ipod touch 4g. When i download a playlist for offline use it does not play all the songs. It says that they are all downloaded but nothing happens when you select one of them. This happens on every playlist some songs play and some dont.

Newbie

I have an ipod touch 4g. When i download a playlist for offline use it does not play all the songs. It says that they are all downloaded but nothing happens when you select one of them. This happens ...

Peter__

Community Legend

1397 Views

4 replies

0 likes

  • 1397 Views
  • 4 replies
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The app doesnt work correctly in 1 month

I havent got any solutions on the problem on the app now. Its been 1 month with this bug that is going on, I cant get into anything on the app, Ive payed for 3 months and this is getting on my nerves. Please help me. Ive tried to write here 4 times b...

Roadie

I havent got any solutions on the problem on the app now. Its been 1 month with this bug that is going on, I cant get into anything on the app, Ive payed for 3 months and this is getting on my nerves...

Peter__

Community Legend

2141 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Solved!! Use iPhone to control iPad which is in a dock?

Hey guys, I was reading about Spotify Connect and was wondering if it's possible to use my iPhone to control what song is playing on my iPad which is in a dock? They're both on the same WiFi network. Thanks in advance. EDIT: The connect symbol doesn'...

Regular

Hey guys,   I was reading about Spotify Connect and was wondering if it's possible to use my iPhone to control what song is playing on my iPad which is in a dock? They're both on the same Wi...

Peter__

Community Legend

11195 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Can't play any songs on iPod touch 5th gen

My girlfriend got spotify on her iPhone and I thought it was great, and I got my iPod for Christmas and downloaded it. No songs will play unless I press shuffle play. Clicking on the songs does literally nothing. Please help with this, I'm dying to u...

Newbie

My girlfriend got spotify on her iPhone and I thought it was great, and I got my iPod for Christmas and downloaded it. No songs will play unless I press shuffle play. Clicking on the songs does liter...

Josh

Community Legend

1977 Views

1 replies

0 likes

  • 1977 Views
  • 1 replies
  • 0 likes

Hangs and crashes when downloading over cellular

I have installed spotify on my ipad air and if I try and download when connected to cellular network it either just hangs at 0/x tracks downloaded or if you try and stop / start any more downloads the app just crashes.On wifi it is fine.And yes the c...

Regular

I have installed spotify on my ipad air and if I try and download when connected to cellular network it either just hangs at 0/x tracks downloaded or if you try and stop / start any more downloads th...

Bullerd

Regular

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

iPad chooses not to play local files

Hi, just a quick question. I'm trying to sync a playlist of streamed and offline files to my iPad. However, one of the offline tracks does not play on my iPad. I have synced the exact same playlist to my iPhone and the same local file plays with abso...

Newbie

Hi, just a quick question.   I'm trying to sync a playlist of streamed and offline files to my iPad. However, one of the offline tracks does not play on my iPad.    I have sync...

Coolml

Casual Listener

1364 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

I cant search for songs in mobile app

I cant search for songs in the spotify app on my iphone. I tried reinstall the app but that didn't solve anything because now all my playlists are gone too. The app doesn't find them.

Casual Listener

I cant search for songs in the spotify app on my iphone. I tried reinstall the app but that didn't solve anything because now all my playlists are gone too. The app doesn't find them.

Peter__

Community Legend

1371 Views

1 replies

0 likes

  • 1371 Views
  • 1 replies
  • 0 likes

Solved!! Spotift Connect stopped working

At one point, this was a couple months ago, both my iPhones had spotify connect. I was able to play music off one iPhone and then control that iPhone with another iPhone over wifi or cellular. It worked great when I wanted to play things of my sound ...

Newbie

At one point, this was a couple months ago, both my iPhones had spotify connect. I was able to play music off one iPhone and then control that iPhone with another iPhone over wifi or cellular. It wor...

poisike

Roadie

926 Views

2 replies

0 likes

  • 926 Views
  • 2 replies
  • 0 likes

Ads on iPhone with unlimited account?

Why am i getting ads on my iPhone when i have an active unlimited account? My account is not expired and have never had ads before. How do i fix this? Thanks.

Casual Listener

Why am i getting ads on my iPhone when i have an active unlimited account? My account is not expired and have never had ads before. How do i fix this?   Thanks.

dbrienswann

Casual Listener

1137 Views

2 replies

1 likes

  • 1137 Views
  • 2 replies
  • 1 likes

iPad 1 Users locked out of Spotify 0.7.4

I posted in the release notes thread, but this is worth its own thread... I've been using spotify on my iPad 1 just fine up until tonight when I reset my iPad to clear out a load of old junk... now I can't reinstall Spotfy because it says "iOS 6 requ...

Regular

I posted in the release notes thread, but this is worth its own thread...   I've been using spotify on my iPad 1 just fine up until tonight when I reset my iPad to clear out a load of old ju...

Peter__

Community Legend

4277 Views

8 replies

3 likes

  • 4277 Views
  • 8 replies
  • 3 likes

Some songs can't be played when I synced them

I use the iPad version of Spotify.Basically, the problem is:I am trying to sync the songs of Oasis, as none of their music is in Spotify.I synced all of my local files, And nearly all of them play perfectly on my iPad.Except for a few songs, when I t...

Gig Goer

I use the iPad version of Spotify. Basically, the problem is: I am trying to sync the songs of Oasis, as none of their music is in Spotify. I synced all of my local files, And nearly all of ...

Peter__

Community Legend

1005 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Premium account not working on samsung s4 and ipad

I noticed last night that I was unable to listen to my offline playlist and realised that my account was asking me to upgrade to premium. I am already a premium member and it is showing the same in my iPad and samsung s4. I logged in and out and noth...

Newbie

I noticed last night that I was unable to listen to my offline playlist and realised that my account was asking me to upgrade to premium. I am already a premium member and it is showing the same in m...

Liam

Community Legend

606 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify not working on my NEW iphone, but on my old ones.

Hello, i got the Problem Spotify is not working on my new Iphone 5s, but on my old 4s models (3 Phones) it is working Well, i want to Replace one of the 4s with the 5s model. Merry Christmas

Newbie

Hello,  i got the Problem Spotify is not working on my new Iphone 5s, but on my old 4s models (3 Phones) it is working Well, i want to Replace one of the 4s with the 5s model.   Merry...

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify Download stops frequently and songs get red exclemation mark

Hey there, I have a few problems. I recently upgraded to the iphone5s and from 16 to 64gb mainly to please my appatite for music. I have synchronised around 4000 songs and have about 1000 more to go and it was a hell. Every 2 minuts I need to activit...

Music Fan

Hey there,   I have a few problems. I recently upgraded to the iphone5s and from 16 to 64gb mainly to please my appatite for music.   I have synchronised around 4000 songs and have ...

Peter__

Community Legend

1931 Views

4 replies

0 likes

  • 1931 Views
  • 4 replies
  • 0 likes

Premium account not working on iPod

I payed for premium using a gift card of 10$. It said it was credited for two months and i got a receipt. It works when i use it on my computer but when i sign in on my ipod it does not give me premium features. I logged in and out, uninstalled reins...

Casual Listener

I payed for premium using a gift card of 10$. It said it was credited for two months and i got a receipt. It works when i use it on my computer but when i sign in on my ipod it does not give me premi...

Peter__

Community Legend

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Some songs not syncing

Hello all, I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/m-p/478780/highlight/tr...

Casual Listener

Hello all,   I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post: http://community.spotify.com/t5/Help-iOS-iPhone-iPa...

Peter__

Community Legend

879 Views

5 replies

0 likes

  • 879 Views
  • 5 replies
  • 0 likes

Solved!! iOS 7 - "Slide to unlock" pauses song (Reinstalled app - FIXED)

Sorry if this is an issue that has been brought up earlier... When I play a song in spotify (on iPhone 4s) and the screen is locked and I "slide to unlock" it. Spotify automatically pauses the song I was listening to. WTF is up with that? iOS bug? Sp...

Casual Listener

Sorry if this is an issue that has been brought up earlier...   When I play a song in spotify (on iPhone 4s) and the screen is locked and I "slide to unlock" it. Spotify automatically paus...

Peter__

Community Legend

5607 Views

5 replies

1 likes

  • 5607 Views
  • 5 replies
  • 1 likes

purchase premium in iOS App

Hey i was wondering if you could add a feature to buy premium previliges from the iOS app directly via an in-App purchase

Casual Listener

Hey i was wondering if you could add a feature to buy premium previliges from the iOS app directly via an in-App purchase

Peter__

Community Legend

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

No Profile (Me) Button on iPhone and iPod Touch apps

I have logged in fully with all the right details, and I can get onto my playlists and everything just fine. But on the app, my friends have a side button where they can get onto their own profiles, and I just dont have it. This is the same on my iph...

Casual Listener

I have logged in fully with all the right details, and I can get onto my playlists and everything just fine. But on the app, my friends have a side button where they can get onto their own profiles, ...

Joe

Community Legend

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes