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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37200 Views

41 replies

10 likes

  • 37200 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102705 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299170 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Spotift Connect stopped working

At one point, this was a couple months ago, both my iPhones had spotify connect. I was able to play music off one iPhone and then control that iPhone with another iPhone over wifi or cellular. It worked great when I wanted to play things of my sound ...

Newbie

At one point, this was a couple months ago, both my iPhones had spotify connect. I was able to play music off one iPhone and then control that iPhone with another iPhone over wifi or cellular. It wor...

poisike

Roadie

938 Views

2 replies

0 likes

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  • 2 replies
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Ads on iPhone with unlimited account?

Why am i getting ads on my iPhone when i have an active unlimited account? My account is not expired and have never had ads before. How do i fix this? Thanks.

Casual Listener

Why am i getting ads on my iPhone when i have an active unlimited account? My account is not expired and have never had ads before. How do i fix this?   Thanks.

dbrienswann

Casual Listener

1156 Views

2 replies

1 likes

  • 1156 Views
  • 2 replies
  • 1 likes

iPad 1 Users locked out of Spotify 0.7.4

I posted in the release notes thread, but this is worth its own thread... I've been using spotify on my iPad 1 just fine up until tonight when I reset my iPad to clear out a load of old junk... now I can't reinstall Spotfy because it says "iOS 6 requ...

Regular

I posted in the release notes thread, but this is worth its own thread...   I've been using spotify on my iPad 1 just fine up until tonight when I reset my iPad to clear out a load of old ju...

Peter__

Community Legend

4297 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Some songs can't be played when I synced them

I use the iPad version of Spotify.Basically, the problem is:I am trying to sync the songs of Oasis, as none of their music is in Spotify.I synced all of my local files, And nearly all of them play perfectly on my iPad.Except for a few songs, when I t...

Gig Goer

I use the iPad version of Spotify. Basically, the problem is: I am trying to sync the songs of Oasis, as none of their music is in Spotify. I synced all of my local files, And nearly all of ...

Peter__

Community Legend

1051 Views

8 replies

0 likes

  • 1051 Views
  • 8 replies
  • 0 likes

Premium account not working on samsung s4 and ipad

I noticed last night that I was unable to listen to my offline playlist and realised that my account was asking me to upgrade to premium. I am already a premium member and it is showing the same in my iPad and samsung s4. I logged in and out and noth...

Newbie

I noticed last night that I was unable to listen to my offline playlist and realised that my account was asking me to upgrade to premium. I am already a premium member and it is showing the same in m...

Liam

Community Legend

630 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify not working on my NEW iphone, but on my old ones.

Hello, i got the Problem Spotify is not working on my new Iphone 5s, but on my old 4s models (3 Phones) it is working Well, i want to Replace one of the 4s with the 5s model. Merry Christmas

Newbie

Hello,  i got the Problem Spotify is not working on my new Iphone 5s, but on my old 4s models (3 Phones) it is working Well, i want to Replace one of the 4s with the 5s model.   Merry...

user-removed

Not applicable

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify Download stops frequently and songs get red exclemation mark

Hey there, I have a few problems. I recently upgraded to the iphone5s and from 16 to 64gb mainly to please my appatite for music. I have synchronised around 4000 songs and have about 1000 more to go and it was a hell. Every 2 minuts I need to activit...

Music Fan

Hey there,   I have a few problems. I recently upgraded to the iphone5s and from 16 to 64gb mainly to please my appatite for music.   I have synchronised around 4000 songs and have ...

Peter__

Community Legend

1947 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Premium account not working on iPod

I payed for premium using a gift card of 10$. It said it was credited for two months and i got a receipt. It works when i use it on my computer but when i sign in on my ipod it does not give me premium features. I logged in and out, uninstalled reins...

Casual Listener

I payed for premium using a gift card of 10$. It said it was credited for two months and i got a receipt. It works when i use it on my computer but when i sign in on my ipod it does not give me premi...

Peter__

Community Legend

782 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Some songs not syncing

Hello all, I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/m-p/478780/highlight/tr...

Casual Listener

Hello all,   I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post: http://community.spotify.com/t5/Help-iOS-iPhone-iPa...

Peter__

Community Legend

913 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! iOS 7 - "Slide to unlock" pauses song (Reinstalled app - FIXED)

Sorry if this is an issue that has been brought up earlier... When I play a song in spotify (on iPhone 4s) and the screen is locked and I "slide to unlock" it. Spotify automatically pauses the song I was listening to. WTF is up with that? iOS bug? Sp...

Casual Listener

Sorry if this is an issue that has been brought up earlier...   When I play a song in spotify (on iPhone 4s) and the screen is locked and I "slide to unlock" it. Spotify automatically paus...

Peter__

Community Legend

5621 Views

5 replies

1 likes

  • 5621 Views
  • 5 replies
  • 1 likes

purchase premium in iOS App

Hey i was wondering if you could add a feature to buy premium previliges from the iOS app directly via an in-App purchase

Casual Listener

Hey i was wondering if you could add a feature to buy premium previliges from the iOS app directly via an in-App purchase

Peter__

Community Legend

974 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No Profile (Me) Button on iPhone and iPod Touch apps

I have logged in fully with all the right details, and I can get onto my playlists and everything just fine. But on the app, my friends have a side button where they can get onto their own profiles, and I just dont have it. This is the same on my iph...

Casual Listener

I have logged in fully with all the right details, and I can get onto my playlists and everything just fine. But on the app, my friends have a side button where they can get onto their own profiles, ...

Joe

Community Legend

643 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlist Sharing With Non-Facebook User iOS7

Hi, I see simiar questions get asked frequently and have had a look through a few to see if they solve my problem, but as you have probably guessed, I haven't been able to solve it. I am using 0.9.1.230 on my iphone 5 using iOS7. I have not connected...

Casual Listener

Hi,   I see simiar questions get asked frequently and have had a look through a few to see if they solve my problem, but as you have probably guessed, I haven't been able to solve it. &nbs...

Stuartgemmill

Casual Listener

585 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist don't synchronies

Hey there I just upgraded to a premium account. Using the offline function of spotify is interessing me cause i won't have the 4G for a while. BUT the problem is that for a unknown reason I cannot syncronise my playlists to the offline mode. I tried ...

Newbie

Hey there   I just upgraded to a premium account. Using the offline function of spotify is interessing me cause i won't have the 4G for a while.    BUT the problem is that for ...

Joe

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Spotify premium not working

My spotify premium is not working. I cant pick songs, can only listen to shuffle play but nothing else. What to do?

Regular

My spotify premium is not working. I cant pick songs, can only listen to shuffle play but nothing else. What to do?

Joe

Community Legend

649 Views

3 replies

1 likes

  • 649 Views
  • 3 replies
  • 1 likes

AirPlay to AppleTV does not show album artwork anymore

With one of the last updates of Spotify on iOS the Album Artwork is not displayed anymore on my AppleTV when using AirPlay. I am not a Spotify member of a very long time, but i can remember that even the remote control of the AppleTv worked to naviga...

Music Fan

With one of the last updates of Spotify on iOS the Album Artwork is not displayed anymore on my AppleTV when using AirPlay. I am not a Spotify member of a very long time, but i can remember that even...

WPDP

Regular

2767 Views

1 replies

1 likes

  • 2767 Views
  • 1 replies
  • 1 likes

Music in car via lightning connection

Hello, I'd like to know if there is any way to allow my vehicle to control and play music with a wired connection. I've attempted this already and it seems that because Spotify encrypts and hides the audio files my car shows a message that the device...

Newbie

Hello,   I'd like to know if there is any way to allow my vehicle to control and play music with a wired connection. I've attempted this already and it seems that because Spotify encrypts an...

414 Views

0 replies

0 likes

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  • 0 likes

Songs repeatedly end prematurely

When playing any sort of playlist, every song ends about a minute prematurely. This is ruining the listening experience and is extremely frustrating. This has been happening for close to two months! How can I fix this??

Casual Listener

When playing any sort of playlist, every song ends about a minute prematurely. This is ruining the listening experience and is extremely frustrating. This has been happening for close to two months! ...

Parkview094

Newbie

1171 Views

4 replies

1 likes

  • 1171 Views
  • 4 replies
  • 1 likes