Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246428 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131569 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456165 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309910 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My mobile app works perfectly with the exception of clutch earth rocker. I used to have no issues with this album but now it won't load. Help!!
My mobile app works perfectly with the exception of clutch earth rocker. I used to have no issues with this album but now it won't load. Help!!
Community Legend
693 Views
3 replies
0 likes
Hello, The radio feature is not allowing me to skip multiple songs. It only allows me to skip 3 or so then grays out. I have prem account. has any one esle had this issue? Thanks!
Hello, The radio feature is not allowing me to skip multiple songs. It only allows me to skip 3 or so then grays out. I have prem account. has any one esle had this issue? Thank...
Community Legend
667 Views
1 replies
0 likes
My spotify app is not loading or working. It won't allow me to search songs or artists. I tried reinstalling the app but it won't load any of my starred music or playlists. I am using an iPhone 5s.
My spotify app is not loading or working. It won't allow me to search songs or artists. I tried reinstalling the app but it won't load any of my starred music or playlists. I am using an iPhone 5s.
Roadie
515 Views
1 replies
0 likes
Hi All Just got a new Lexus IS250 with Bluetooth Audio. I have Spotify on my IPhone 4s, IOS 7. Is there any way to change between playlists on the vehicle without using the Iphone? Todd
Hi All Just got a new Lexus IS250 with Bluetooth Audio. I have Spotify on my IPhone 4s, IOS 7. Is there any way to change between playlists on the vehicle without using th...
554 Views
0 replies
0 likes
I absolutely love Spotify and use it every day. With that being said, I have very large playlists and if I want to listen to a song in a playlist I just added and don't want to search I have to scroll rapidly through 1000+ songs until I get to the ve...
I absolutely love Spotify and use it every day. With that being said, I have very large playlists and if I want to listen to a song in a playlist I just added and don't want to search I have to scrol...
Music Fan
1136 Views
2 replies
3 likes
All of a sudden spotify decided to stop working on my iPhone 3GS. When i start the app I only see the spotify logo and then nothing. Spotify is working properly on my iPad 2.I have the latest Spotify update and iOS 6.??I tried a new installation and ...
All of a sudden spotify decided to stop working on my iPhone 3GS. When i start the app I only see the spotify logo and then nothing. Spotify is working properly on my iPad 2. I have the latest Spoti...
Community Legend
3146 Views
3 replies
0 likes
Yeah. Premium subsriber here and I just tried to purchase a premium account for my mom (who uses a 1st gen iPad running iOS 5.1). Apparently on 11/29 Spotify removed iOS 4.0 version from iTunes, and the only version that's available won't run on anyt...
Yeah. Premium subsriber here and I just tried to purchase a premium account for my mom (who uses a 1st gen iPad running iOS 5.1). Apparently on 11/29 Spotify removed iOS 4.0 version ...
Casual Listener
2521 Views
6 replies
0 likes
Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht auf meinem I POD !?Der I POD zeigt mir weiterhin die FR...
Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht ...
Roadie
564 Views
1 replies
0 likes
I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to the rewind button (<<) that would give me a list and ...
I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to t...
Roadie
5843 Views
12 replies
0 likes
I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?
I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?
Community Legend
640 Views
2 replies
0 likes
I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could get my playlists back and get back my premium accou...
I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could ...
Community Legend
1459 Views
1 replies
0 likes
I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song. Closing opening the app does not seem to fix the problem...
I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song. Closing openin...
Casual Listener
1183 Views
2 replies
0 likes
I once followed a playlist from a user. But, then I started getting updates on that user's activity in my Discover feed. I don't want it, though. I'm not interested in what he's listening to, or sharing, or whatever. I don't follow that playlsit anym...
I once followed a playlist from a user. But, then I started getting updates on that user's activity in my Discover feed. I don't want it, though. I'm not interested in what he's lis...
Casual Listener
596 Views
4 replies
0 likes
Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.99 for the upgrade to premium for 3 months but I hav...
Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.9...
Community Legend
407 Views
1 replies
1 likes
I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn't able to skip the initial login screen to start pl...
I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn'...
Roadie
752 Views
1 replies
0 likes
Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only used 2-3GB per month up to a couple of days ago.
Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only u...
Roadie
1533 Views
4 replies
0 likes
I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and logging out and in on my phone but I can't regain my...
I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and l...
Roadie
631 Views
3 replies
0 likes
Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday after logging in with a different account then back in ...
Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday ...
Roadie
5946 Views
24 replies
0 likes
See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features on my phone, which I use 95% of the time with Spoti...
See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features ...
Roadie
985 Views
4 replies
0 likes
Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of my Spotify settings, nor have I used the app any mor...
Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of m...
Community Legend
13895 Views
27 replies
1 likes
