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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30805 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95527 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293931 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123850 Views

19 replies

38 likes

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  • 19 replies
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Desktop unlimited is fine - but on iOS I am getting ads

I've tried uninstalling and reinstalling the application on my phone but it's still doing it. Any ideas?

Newbie

I've tried uninstalling and reinstalling the application on my phone but it's still doing it.   Any ideas?

Peter__

Community Legend

401 Views

1 replies

0 likes

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  • 1 replies
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After clicking backup, lost all music files

Hey fellow happy spotify users, I just recently unsubscribed from premium for a multiple of reasons, but this being the biggest: My grandfather's iPod nano had a lot of music on it. I asked spotify to backup my files locally, but it decided to delete...

Newbie

Hey fellow happy spotify users, I just recently unsubscribed from premium for a multiple of reasons, but this being the biggest: My grandfather's iPod nano had a lot of music on it.  I asked...

AntonioFrank

Newbie

1424 Views

5 replies

0 likes

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  • 5 replies
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Local Tracks unplayable

I've been using Spotify for a really long time now, and it used to be I was able to play my local tracks without a subscription. I stopped using Spotify the last few months because of another problem. I recently updated my app and saw that I could fi...

Music Fan

I've been using Spotify for a really long time now, and it used to be I was able to play my local tracks without a subscription. I stopped using Spotify the last few months because of another problem...

Josh

Community Legend

658 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify Crashing on IOS 7.0.4

Spotify crashes everytime. When I launch Spotify on Ipad and Iphone 5 it displays Could Login error. When I click OK to try and modify the login ID and password it crashes. Thanks Jose

Casual Listener

Spotify crashes everytime.  When I launch Spotify on Ipad and Iphone 5 it displays Could Login error. When I click OK to try and modify the login ID and password it crashes.   Thanks ...

joseaward

Casual Listener

982 Views

2 replies

0 likes

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Solved!! Go down to the last song in my Playlist - iPhone

Hi! Is there any way for me to head to the last song directly in my playlist? I'm a songcollector and I keep filling my playlist with more n more tracks.. at the moment it takes long time to go to the most "fresh" songs in my playlist. By clicking at...

Casual Listener

Hi!  Is there any way for me to head to the last song directly in my playlist? I'm a songcollector and I keep filling my playlist with more n more tracks.. at the moment it takes long time to ...

Legitti

Roadie

2235 Views

5 replies

1 likes

  • 2235 Views
  • 5 replies
  • 1 likes

iPhone App - not shuffling songs

I have spotify premium and I search the artist i want, go to tracks, select "see all tracks" and click on a song to play then I click the information tab and shuffle is highlighted, but the songs are just playing down the list in order. I tried reins...

Regular

I have spotify premium and I search the artist i want, go to tracks, select "see all tracks" and click on a song to play then I click the information tab and shuffle is highlighted, but the songs are...

Diamondback424

Regular

1039 Views

5 replies

0 likes

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  • 5 replies
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Imported Itunes playlist won't play online on Iphone

Hi, Can anyone explain why in the past I was able to play all my Itunes playlists without having to download them? I clearly remember a few months ago I could just play all my playlists as long as I had an internet connection. I've tried syncing the ...

Casual Listener

Hi, Can anyone explain why in the past I was able to play all my Itunes playlists without having to download them? I clearly remember a few months ago I could just play all my playlists as long as ...

woopop

Newbie

7777 Views

16 replies

2 likes

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  • 16 replies
  • 2 likes

On ipad

On my iPad I haven't been able to download my music. Not a very satisfy costumer I've had the premium for two months and this problem is always occurring.... HELP!!!!!!!!!

Newbie

On my iPad I haven't been able to download my music. Not a very satisfy costumer I've had the premium for two months and this problem is always occurring.... HELP!!!!!!!!!

Adam

Roadie

668 Views

4 replies

1 likes

  • 668 Views
  • 4 replies
  • 1 likes

Help!

Just got the 30 say trail. Online everything is working right, but on my app from iTunes It won't let me use my premium features help!

Newbie

Just got the 30 say trail. Online everything is working right, but on my app from iTunes It won't let me use my premium features help!

Josh

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!! 5S upgrade

I've just got a new 5S and restored my phone settings from the 4S. Most of my apps are reinstated on the new phone no bother, however spotify app just keeps saying 'waiting' I've deleted the app and tried 'open' in the app store several times now. An...

Casual Listener

I've just got a new 5S and restored my phone settings from the 4S.  Most of my apps are reinstated on the new phone no bother, however spotify app just keeps saying 'waiting'  I've deleted ...

cgoldschmidt

Casual Listener

1032 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Wrong album included from another artist

In the artist profile of the metalcore band Issues, there are other albums included that do not belong to them. The other albums are from a rapper who is apparently named issues but I was unable to find such a rapper on the internet. The other albums...

Newbie

In the artist profile of the metalcore band Issues, there are other albums included that do not belong to them. The other albums are from a rapper who is apparently named issues but I was unable to f...

Peter__

Community Legend

669 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Ios 7 volume crash

Whenever I try to turn the volume up or down the app crashes.

Casual Listener

Whenever I try to turn the volume up or down the app crashes.

Peter__

Community Legend

58871 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes

people list

Ever since I signed up for spotify I have not had a Peoples List. Its just blank. I thought it may be because my premium subscription had not kicked in yet but thats not the case. Can someone please help me? Im thinking about canceling my subscriptio...

Newbie

Ever since I signed up for spotify I have not had a Peoples List. Its just blank. I thought it may be because my premium subscription had not kicked in yet but thats not the case. Can someone please ...

xkm

Casual Listener

1664 Views

6 replies

0 likes

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  • 6 replies
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new playlist button in folders missing

Using iOS 6 on an iphone 4. Spotify is synched with my computer & playlist folders but currently travelling so can't synch to desktop right now. Recently updated to the new spotify and the option to create a new playlist within an existing playlist f...

Newbie

Using iOS 6 on an iphone 4. Spotify is synched with my computer & playlist folders but currently travelling so can't synch to desktop right now. Recently updated to the new spotify and the option...

Peter__

Community Legend

1107 Views

4 replies

0 likes

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  • 4 replies
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Crash

IPhone 4SiOS 7Spotify version 0.9.1Jail broken: noMy spotify app crashes almost every time upon start up and will freeze periodically while listening to music.

Newbie

IPhone 4S iOS 7 Spotify version 0.9.1 Jail broken: no My spotify app crashes almost every time upon start up and will freeze periodically while listening to music.

meahtenoha

Spotify

752 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline mode data usage

If I take a playlist offline... If I actually am online (4G), is Spotify smart enough to use the local downloaded versions of the songs so that I am not using my data bandwidth?

Music Fan

If I take a playlist offline... If I actually am online (4G), is Spotify smart enough to use the local downloaded versions of the songs so that I am not using my data bandwidth?

Peter__

Community Legend

1056 Views

2 replies

0 likes

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  • 2 replies
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my spotify playlist

I have the spotify app on my phone and it refuses to allow me to pick a song. All it does is flash the stupid shuffle button. It's making me really frustrated because I like to listen to my music in the pattern I had made it. Also I would like to lis...

Casual Listener

I have the spotify app on my phone and it refuses to allow me to pick a song. All it does is flash the stupid shuffle button. It's making me really frustrated because I like to listen to my music in ...

Josh

Community Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Solved!! Problem with shuffle playlists for free

Is it available for "Taiwan" to shuffle playlists on mobile devices for free??

Visitor

Is it available for "Taiwan" to shuffle playlists on mobile devices for free??  

user-removed

Not applicable

1025 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

iPhone startup time + constant crashes

I'm sure anyone that uses the Spotify iPhone app can agree it's sadly dysfunctional, but I wanted to gauge if other users have it as bad as me. My start time usually takes about 2-3 minutes with the three loading dots, and then usually after a song o...

Roadie

I'm sure anyone that uses the Spotify iPhone app can agree it's sadly dysfunctional, but I wanted to gauge if other users have it as bad as me. My start time usually takes about 2-3 minutes with the ...

mehugtree

Newbie

808 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes