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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69976 Views
  • 16 replies
  • 37 likes
  • 69976 Views
  • 16 replies
  • 37 likes

Solved!! Not able to play music even though on premium

Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a premium users - how do I get this sorted ? Thank u !!

  • Casual Listener
  • Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a pre...
  • Sherwen
  • Casual Listener
  • 1336 Views
  • 7 replies
  • 0 likes
  • 1336 Views
  • 7 replies
  • 0 likes

Green musical note w/ dot by playlist? Search for playlists?

Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotify is not licensed to play certain tracks, even though you...

  • Casual Listener
  • Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotif...
  • Peter__
  • Community Legend
  • 4470 Views
  • 7 replies
  • 0 likes
  • 4470 Views
  • 7 replies
  • 0 likes

Paid but not working

I paid for my acct for this month but I still cant play my music

  • Newbie
  • I paid for my acct for this month but I still cant play my music
  • Josh
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Can't login on ipad to spotify app

Hey everybody, I registered to Spotify today ( without Facebook) and I can't login to the app. It says "Login failed, blabla have you changed your password?" THanks, Victor

  • Newbie
  • Hey everybody,   I registered to Spotify today ( without Facebook) and I can't login to the app.   It says "Login failed, blabla have you changed your password?"   THanks, ...
  • Josh
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Issue with downloading playlists on iphone 5s

Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to Wi-FI". Using Iphone 5s.

  • Casual Listener
  • Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to  Wi-FI". Using Iphone 5s. 
  • Peter__
  • Community Legend
  • 1281 Views
  • 3 replies
  • 0 likes
  • 1281 Views
  • 3 replies
  • 0 likes

iPhone 4S with iOS7 running Spotify with my Alpine Car Stereo over iPhone cable

Hi Everyone, I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has worked with my iPod for years. However when I plug my device (...

  • Newbie
  • Hi Everyone,   I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has ...
  • orion747
  • Casual Listener
  • 822 Views
  • 1 replies
  • 0 likes
  • 822 Views
  • 1 replies
  • 0 likes

Swiping gone :(

I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song details" you can no longer swipe down to close and s...

  • Newbie
  • I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song d...
  • Peter__
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

165 tracks on my desktop but 120 on my iPhone playlist

My playlists look different with just two of my "Christmas" playlists. one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone. Missing songs play on desktop and I can search them out on my phone. Just won'...

  • Casual Listener
  • My playlists look different with just two of my "Christmas" playlists.  one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone.  Missing songs p...
  • winonacor
  • Casual Listener
  • 409 Views
  • 6 replies
  • 0 likes
  • 409 Views
  • 6 replies
  • 0 likes

Some songs synced offline to my iPhone 5 running IOS 7.1.4 will not play

This started happening 2 days ago, some songs on a new playlist I synced would not play. Spotify would switch to the next song, but no time bar would come up and the song would just freeze, I skipped a few songs and found some songs that would play, ...

  • Casual Listener
  • This started happening 2 days ago, some songs on a new playlist I synced would not play. Spotify would switch to the next song, but no time bar would come up and the song would just freeze, I skipped...
  • gre3nrain
  • Casual Listener
  • 993 Views
  • 4 replies
  • 2 likes
  • 993 Views
  • 4 replies
  • 2 likes

Can't share to Twitter, iOS 7, 5S

Strange issue- Having trouble sharing tracks to Twitter from my iPhone 5S (iOS 7). When I tap "Twitter" on the share tab, nothing happens. All of the other choices (Facebook, Email, etc.) work fine. I notice that this happens when I'm signed in to Tw...

  • Gig Goer
  • Strange issue- Having trouble sharing tracks to Twitter from my iPhone 5S (iOS 7).  When I tap "Twitter" on the share tab, nothing happens.  All of the other choices (Facebook, Email, etc.)...
  • Systemaddict
  • Music Fan
  • 1314 Views
  • 1 replies
  • 0 likes
  • 1314 Views
  • 1 replies
  • 0 likes

Spotify doesn't work like it used to on 4s

I have a 4s and before I installed the software update for my iPhone, Spotify seemed to stop working like it used to. I listen to Thai music and when I first downloaded the app, it worked how I imagined it would. I could search for an artist and list...

  • Newbie
  • I have a 4s and before I installed the software update for my iPhone, Spotify seemed to stop working like it used to.    I listen to Thai music and when I first downloaded the...
  • Peter__
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Can't see friends in iOS app anymore

I can no longer see any friends when I go to the "Friends" tab in the iOS app. I'm using an iPhone 5 and have version 0.7.6.37 of the Spotify app. I used to be able to see my friends when using the app, but after a previous update, they no longer sho...

  • Newbie
  • I can no longer see any friends when I go to the "Friends" tab in the iOS app. I'm using an iPhone 5 and have version 0.7.6.37 of the Spotify app.   I used to be able to see my friends when ...
  • Peter__
  • Community Legend
  • 4207 Views
  • 4 replies
  • 0 likes
  • 4207 Views
  • 4 replies
  • 0 likes

Streaming Local files over wifi to Iphone.

Okay let me be clear, since every thing i try to find something on this it isnt a strait answer. If my laptop at home is connected to the WiFi. Can I listen to my local files (itunes and music files) on my Iphone while at work. I always have a hotspo...

  • Newbie
  • Okay let me be clear, since every thing i try to find something on this it isnt a strait answer. If my laptop at home is connected to the WiFi. Can I listen to my local files (itunes and music files)...
  • Josh
  • Community Legend
  • 693 Views
  • 2 replies
  • 0 likes
  • 693 Views
  • 2 replies
  • 0 likes

[iOS][Sync] Sync groups wrong duplicate files

Hi everyone, I have an album in iTunes consisting of two CDs, the first one has the studio versions, second one has the live versions on it. The names for the songs are the same in the idtag. Searched for them in Spotify, added them to one playlist a...

  • Casual Listener
  • Hi everyone,   I have an album in iTunes consisting of two CDs, the first one has the studio versions, second one has the live versions on it. The names for the songs are the same in the idt...
  • Throx
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

iphone5/5S app crashing

Everytime I launch spotify on my devices running iOS7, the app crashes. I'm unable to do anything once I login using facebook. I've un-installed and installed twice, with no results. Once I login with facebook, the app crashes.

  • Casual Listener
  • Everytime I launch spotify on my devices running iOS7, the app crashes. I'm unable to do anything once I login using facebook.    I've un-installed and installed twice, with no results....
  • Peter__
  • Community Legend
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

Spotify won't play songs which I have in my Itunes library

I have spotify on my iphone 5s with ios 7. If a song is a 'local' song it will just sit there on the play screen but it does not play. This also happens on my Ipad with ios 7. It worked fine before upgrading my ios and spotify a coupl weeks ago.

  • Regular
  • I have spotify on my iphone 5s with ios 7.  If a song is a 'local' song it will just sit there on the play screen but it does not play. This also happens on my Ipad with ios 7.  It worked f...
  • blondce
  • Regular
  • 1132 Views
  • 2 replies
  • 0 likes
  • 1132 Views
  • 2 replies
  • 0 likes

Solved!! Please, please, please...closing radio on iphone

If someone could lend me a hand, I and my iphone would appreciate it. I am about 30 seconds from throwing it onto the floor and beating it into submission with a claw hammer. I have Spotify on my iphone (obviously). I actually have two darn icons for...

  • Regular
  • If someone could lend me a hand, I and my iphone would appreciate it.  I am about 30 seconds from throwing it onto the floor and beating it into submission with a claw hammer.  I have Spoti...
  • td723_
  • Regular
  • 1067 Views
  • 10 replies
  • 0 likes
  • 1067 Views
  • 10 replies
  • 0 likes

Solved!! iPhone 4 iOS (latest version) + Spotify latest version

Hi, The last update of Spotify for iOS created some issues with the lock screen buttons. I can change the level of the volume etc, but I cannot pause a song or switch to the previous/next one. Controls works fine in the app itself (not in lock screen...

spotify_ios_lockscreen.PNG
  • Casual Listener
  • Hi,   The last update of Spotify for iOS created some issues with the lock screen buttons.   I can change the level of the volume etc, but I cannot pause a song or switch to the pre...
  • kltorvanger
  • Casual Listener
  • 618 Views
  • 2 replies
  • 0 likes
  • 618 Views
  • 2 replies
  • 0 likes

Search on ipad issue

When i search using, for eg, "label:constellation" on the PC in my office or Macbook at home, and then select all "artists" or "albums" i get a huge return (reflecting accuracy in the search outcome i guess). The same search on my ipad yields only ab...

  • Casual Listener
  • When i search using, for eg, "label:constellation" on the PC in my office or Macbook at home, and then select all "artists" or "albums" i get a huge return (reflecting accuracy in the searc...
  • bts
  • Casual Listener
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes