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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

  • 37230 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

  • 299202 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

  • 125887 Views
  • 19 replies
  • 38 likes

Help!

Just got the 30 say trail. Online everything is working right, but on my app from iTunes It won't let me use my premium features help!

Newbie

Just got the 30 say trail. Online everything is working right, but on my app from iTunes It won't let me use my premium features help!

Josh

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Solved!! 5S upgrade

I've just got a new 5S and restored my phone settings from the 4S. Most of my apps are reinstated on the new phone no bother, however spotify app just keeps saying 'waiting' I've deleted the app and tried 'open' in the app store several times now. An...

Casual Listener

I've just got a new 5S and restored my phone settings from the 4S.  Most of my apps are reinstated on the new phone no bother, however spotify app just keeps saying 'waiting'  I've deleted ...

cgoldschmidt

Casual Listener

1047 Views

4 replies

0 likes

  • 1047 Views
  • 4 replies
  • 0 likes

Wrong album included from another artist

In the artist profile of the metalcore band Issues, there are other albums included that do not belong to them. The other albums are from a rapper who is apparently named issues but I was unable to find such a rapper on the internet. The other albums...

Newbie

In the artist profile of the metalcore band Issues, there are other albums included that do not belong to them. The other albums are from a rapper who is apparently named issues but I was unable to f...

Peter__

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Solved!! Ios 7 volume crash

Whenever I try to turn the volume up or down the app crashes.

Casual Listener

Whenever I try to turn the volume up or down the app crashes.

Peter__

Community Legend

59785 Views

18 replies

2 likes

  • 59785 Views
  • 18 replies
  • 2 likes

people list

Ever since I signed up for spotify I have not had a Peoples List. Its just blank. I thought it may be because my premium subscription had not kicked in yet but thats not the case. Can someone please help me? Im thinking about canceling my subscriptio...

Newbie

Ever since I signed up for spotify I have not had a Peoples List. Its just blank. I thought it may be because my premium subscription had not kicked in yet but thats not the case. Can someone please ...

xkm

Casual Listener

1676 Views

6 replies

0 likes

  • 1676 Views
  • 6 replies
  • 0 likes

new playlist button in folders missing

Using iOS 6 on an iphone 4. Spotify is synched with my computer & playlist folders but currently travelling so can't synch to desktop right now. Recently updated to the new spotify and the option to create a new playlist within an existing playlist f...

Newbie

Using iOS 6 on an iphone 4. Spotify is synched with my computer & playlist folders but currently travelling so can't synch to desktop right now. Recently updated to the new spotify and the option...

Peter__

Community Legend

1124 Views

4 replies

0 likes

  • 1124 Views
  • 4 replies
  • 0 likes

Crash

IPhone 4SiOS 7Spotify version 0.9.1Jail broken: noMy spotify app crashes almost every time upon start up and will freeze periodically while listening to music.

Newbie

IPhone 4S iOS 7 Spotify version 0.9.1 Jail broken: no My spotify app crashes almost every time upon start up and will freeze periodically while listening to music.

meahtenoha

Spotify

762 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Offline mode data usage

If I take a playlist offline... If I actually am online (4G), is Spotify smart enough to use the local downloaded versions of the songs so that I am not using my data bandwidth?

Music Fan

If I take a playlist offline... If I actually am online (4G), is Spotify smart enough to use the local downloaded versions of the songs so that I am not using my data bandwidth?

Peter__

Community Legend

1090 Views

2 replies

0 likes

  • 1090 Views
  • 2 replies
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my spotify playlist

I have the spotify app on my phone and it refuses to allow me to pick a song. All it does is flash the stupid shuffle button. It's making me really frustrated because I like to listen to my music in the pattern I had made it. Also I would like to lis...

Casual Listener

I have the spotify app on my phone and it refuses to allow me to pick a song. All it does is flash the stupid shuffle button. It's making me really frustrated because I like to listen to my music in ...

Josh

Community Legend

732 Views

3 replies

0 likes

  • 732 Views
  • 3 replies
  • 0 likes

Solved!! Problem with shuffle playlists for free

Is it available for "Taiwan" to shuffle playlists on mobile devices for free??

Visitor

Is it available for "Taiwan" to shuffle playlists on mobile devices for free??  

user-removed

Not applicable

1040 Views

4 replies

0 likes

  • 1040 Views
  • 4 replies
  • 0 likes

iPhone startup time + constant crashes

I'm sure anyone that uses the Spotify iPhone app can agree it's sadly dysfunctional, but I wanted to gauge if other users have it as bad as me. My start time usually takes about 2-3 minutes with the three loading dots, and then usually after a song o...

Roadie

I'm sure anyone that uses the Spotify iPhone app can agree it's sadly dysfunctional, but I wanted to gauge if other users have it as bad as me. My start time usually takes about 2-3 minutes with the ...

mehugtree

Newbie

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Solved!! Syncing with iTunes Match local files

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) that I added to Spotify playlists. Since I upgraded...

Casual Listener

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) ...

Aethelwer

Casual Listener

5801 Views

5 replies

2 likes

iPhone 5S
iTunes match
local files
  • 5801 Views
  • 5 replies
  • 2 likes

Artist shuffle?

Ok, I feel dumb. I can't find the new artist shuffle button anywhere on either my iPhone app or my ipad app. How do you play all songs by an artist in shuffle?

Regular

Ok, I feel dumb. I can't find the new artist shuffle button anywhere on either my iPhone app or my ipad app. How do you play all songs by an artist in shuffle?

Cjs2544

Regular

1703 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Problem playing songs - Version 0.9.1.230

Updated yesterday to the last version and cannot longer play any song that I want on my iPhone.For exampleGot a mess with a link Springsteen - High HopesI pressed the link but was unable to play the trackI could only shuffle play other Springsteen so...

Casual Listener

Updated yesterday to the last version and cannot longer play any song that I want on my iPhone. For example Got a mess with a link Springsteen - High Hopes I pressed the link but was unable to pla...

seayon

Newbie

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Solved!! No Browse option in iPad app

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what's new"), nor does it have the Browse option, both of wh...

Newbie

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what'...

Richard

Community Legend

5676 Views

14 replies

1 likes

  • 5676 Views
  • 14 replies
  • 1 likes

Solved!! Why doesn't spotifuggle download all selected music?

after a certain ammount of downloaded songs, spotify doesnt downloaden all selected songs anymore. Where there should be a green icon (donwloaded) or a grey icon (to be downloaded) it gives me a orange icon (sth like not able to download). he normall...

Regular

after a certain ammount of downloaded songs, spotify doesnt downloaden all selected songs anymore. Where there should be a green icon (donwloaded) or a grey icon (to be downloaded) it gives me a oran...

Peter__

Community Legend

1607 Views

8 replies

0 likes

  • 1607 Views
  • 8 replies
  • 0 likes

Playlist current selection lost after playing new songs from Discover/Search

Hi pardon my english but, While listening to a song in my playlist, I navigated to the Discover/Search/Browse functionality of the mobile app and played a random track/album from the list. The random track starts playing immediately but when I return...

Newbie

Hi pardon my english but,   While listening to a song in my playlist, I navigated to the Discover/Search/Browse functionality of the mobile app and played a random track/album from the list....

Peter__

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Able to play local files on Macbook but not on iPhone.

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, but since getting the new phone when trying to play ...

Visitor

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, b...

Peter__

Community Legend

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

No browse on iphone app

I've been waiting for over a month for browse to appear on my iphone 5 spotify app. I have updated the app completely. Uninstalled and reinstalled several times. And it is gone as well as what's new. I've been a subscriber for quite some time and thi...

Newbie

I've been waiting for over a month for browse to appear on my iphone 5 spotify app. I have updated the app completely. Uninstalled and reinstalled several times. And it is gone as well as what's new....

Peter__

Community Legend

1793 Views

6 replies

0 likes

  • 1793 Views
  • 6 replies
  • 0 likes