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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36782 Views
  • 15 replies
  • 36 likes
  • 36782 Views
  • 15 replies
  • 36 likes

Solved!! Playlist browser in search tab

Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?

  • Casual Listener
  • Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?
  • Peter__
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Spotify playing in car with USB

Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!

  • Casual Listener
  • Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!
  • Peter__
  • Community Legend
  • 923 Views
  • 2 replies
  • 0 likes
  • 923 Views
  • 2 replies
  • 0 likes

How to turn off noise plays when skipping a song

On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums. How do you shut that noise off?

  • Regular
  • On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums....
  • Peter__
  • Community Legend
  • 1663 Views
  • 1 replies
  • 0 likes
  • 1663 Views
  • 1 replies
  • 0 likes

Solved!! My spotify is not syncing

My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens.I have iTunes installed on my computer,will be that I'm forgetting to install someth...

  • Regular
  • My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens. I have iTunes installed on my c...
  • Peter__
  • Community Legend
  • 875 Views
  • 5 replies
  • 0 likes
  • 875 Views
  • 5 replies
  • 0 likes

Latest update does not contain volume bar

Found that after the updating the latest application release when playing a track and bringing up the information data i.e. Album Title Artist Add to... Star Share Start radio There is now no longer a volume bar, I wonder if this was deliberate or no...

  • Visitor
  • Found that after the updating the latest application release when playing a track and bringing up the information data i.e.   Album Title Artist Add to... Star Share Start radio ...
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Artist - Top Hits?

I'm not sure if this has been asked or brought up before, if it has, my apologies. When you're using the Spotify application on a computer, when you go to an artist's page, it shows you their top 10 hits at the top of the page, and all their albums b...

  • Casual Listener
  • I'm not sure if this has been asked or brought up before, if it has, my apologies.   When you're using the Spotify application on a computer, when you go to an artist's page, it shows you th...
  • animaliztik
  • Casual Listener
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

CONSTANT crashing on my iphone5c HELP

I have a Spotify premium account every single time that I open my Spotify app it seems to crash immediately. I'm very upset because I have a premium membership and I would like to use the app. Please help me!! I love Spotify and want my songs back! I...

  • Newbie
  • I have a Spotify premium account every single time that I open my Spotify app it seems to crash immediately. I'm very upset because I have a premium membership and I would like to use the app. Please...
  • Peter__
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Not working on iphone

Hi I have spotify premium and use it on 2 iphones and 1 ipad. It was working fine until recently one of the iphones stopped working. I can see the playlist but it is greyed out and will not let me play. It says I need to install premium to access??Ca...

  • Newbie
  • Hi I have spotify premium and use it on 2 iphones and 1 ipad. It was working fine until recently one of the iphones stopped working. I can see the playlist but it is greyed out and will not let me pl...
  • Thedev
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 0.7.5

Hi folks. What's new in this version (0.7.5): Fixes crash when starting app or logging in. Important to note iOS 7 just became available, so please be sure to mention your iOS version if you report an issue or have questions Also, when reporting issu...

  • Spotify Legend
  • Hi folks.   What's new in this version (0.7.5):  Fixes crash when starting app or logging in. Important to note iOS 7 just became available, so please be sure to mention you...
  • Goodman
  • Spotify Legend
  • 3166 Views
  • 11 replies
  • 0 likes
  • 0.7.5
    iOS
    Release Notes
  • 3166 Views
  • 11 replies
  • 0 likes

iPod touch streaming to multiple devices

Hi,About to AirPlay enable my Klipsch docking station, once done will I be able to stream Spotify from my iPod Touch to it and also to aa Bluetooth Soundbar I have at the same time? I think I should be able but multiple devices only possible if I use...

  • Casual Listener
  • Hi, About to AirPlay enable my Klipsch docking station, once done will I be able to stream Spotify from my iPod Touch to it and also to a a Bluetooth Soundbar I have at the same time? I think I s...
  • Dtmorley1969
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Offline playlists on my iPhone 4 desynced and set back to 'online' mode

My wife and I both share a Premium account, and we don't have more than 3 devices with offline playlists. Just yesterday both of our iPhones desynced our offline playlists (deleting all the music from our phone drives), and set them back as 'online' ...

  • Casual Listener
  • My wife and I both share a Premium account, and we don't have more than 3 devices with offline playlists. Just yesterday both of our iPhones desynced our offline playlists (deleting all the music fro...
  • PHazer
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • 463 Views
  • 2 replies
  • 0 likes

iOS 7 no longer plays with car's USB

I have been playing spotify through my car's (2010 Honda Fit) USB connection for the last few months. But the day I updated my iPhone 5 to iOS7, it stops working. It will play for maybe a minute, sometimes a whole song, then stop. Error message "Unsu...

  • Casual Listener
  • I have been playing spotify through my car's (2010 Honda Fit) USB connection for the last few months. But the day I updated my iPhone 5 to iOS7, it stops working. It will play for maybe a minute, som...
  • Peter__
  • Community Legend
  • 19150 Views
  • 18 replies
  • 22 likes
  • 19150 Views
  • 18 replies
  • 22 likes

ios 4 spotify crash

i have a ipod 2g and ios 4.2.1 and i cant open it. it always crash, over and over again.. please help me fix this.. i cant live without music

  • Newbie
  • i have a ipod 2g and ios 4.2.1 and i cant open it. it always crash, over and over again.. please help me fix this.. i cant live without music
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Play computer local files on mobile devices

Is there a way to upload my computer (Mac) local files so I can stream play them from my mobile devices (iPhone and iPad)?

  • Newbie
  • Is there a way to upload my computer (Mac) local files so I can stream play them from my mobile devices (iPhone and iPad)?
  • Peter__
  • Community Legend
  • 1064 Views
  • 1 replies
  • 0 likes
  • 1064 Views
  • 1 replies
  • 0 likes

iOs& and Spotify - Consistent Crashing

Ever since I downloaded iOS7, Spotify consistently crashes. It occasionally makes it through a whole song, but it usually doesn't even make it through the whole 30 seconds. It has also stopped working on my USB for my car. I'm about to cancel Spotify...

  • Casual Listener
  • Ever since I downloaded iOS7, Spotify consistently crashes.  It occasionally makes it through a whole song, but it usually doesn't even make it through the whole 30 seconds. It has also stopped ...
  • Peter__
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Upgraded to telia premium problem.

Hello, I just upgraded to telia premium without cancelling my other sub, but both are connected with my Facebook so I cant log in on my first account.. but now when the telia account is linked with my facebook all the playlists are gone?? No idea wha...

  • Newbie
  • Hello, I just upgraded to telia premium without cancelling my other sub, but both are connected with my Facebook so I cant log in on my first account.. but now when the telia account is linked with m...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Ipod nano 7g not synchronized with spotify

Hello,I have a few days before an Ipod Nano 7g and now wanted him to synchronize with Spotify.Unfortunately, the device does not appear in the device list, even after several on and off the Pc.The support I have asked but the answers only I want to a...

  • Newbie
  • Hello, I have a few days before an Ipod Nano 7g and now wanted him to synchronize with Spotify. Unfortunately, the device does not appear in the device list, even after several on and off the Pc....
  • Peter__
  • Community Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Non Facebook friends not showing up in friend list

BUG: Non Facebook friends are not showing up in the friends list in the iOS app. Has been a bug since at least 7.4. Is not fixed with 7.6. Non Facebook friends do show up in the iOS 4 app, so it's not a server issue?The bug exists in ios 6 and iOS 7....

  • Music Fan
  • BUG: Non Facebook friends are not showing up in the friends list in the iOS app. Has been a bug since at least 7.4. Is not fixed with 7.6. Non Facebook friends do show up in the iOS 4 app, so it's...
  • Peter__
  • Community Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Problems iPhone 4s with iOS 7 no sound with dock

i have a big problem with spotify app with Iphone 4s and IOS 7. the app works correctly, but when I connect the speaker dock runs out of volume and song continues... someone has encountered the same problem ??

  • Casual Listener
  • i have a big problem with spotify app with Iphone 4s and IOS 7.  the app works correctly, but when I connect the speaker dock runs out of volume and song continues... someone has encountered...
  • Peter__
  • Community Legend
  • 1374 Views
  • 1 replies
  • 1 likes
  • 1374 Views
  • 1 replies
  • 1 likes