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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30808 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95532 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293934 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Syncing with iTunes Match local files

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) that I added to Spotify playlists. Since I upgraded...

Casual Listener

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) ...

Aethelwer

Casual Listener

5746 Views

5 replies

2 likes

iPhone 5S
iTunes match
local files
  • 5746 Views
  • 5 replies
  • 2 likes

Artist shuffle?

Ok, I feel dumb. I can't find the new artist shuffle button anywhere on either my iPhone app or my ipad app. How do you play all songs by an artist in shuffle?

Regular

Ok, I feel dumb. I can't find the new artist shuffle button anywhere on either my iPhone app or my ipad app. How do you play all songs by an artist in shuffle?

Cjs2544

Regular

1678 Views

4 replies

0 likes

  • 1678 Views
  • 4 replies
  • 0 likes

Problem playing songs - Version 0.9.1.230

Updated yesterday to the last version and cannot longer play any song that I want on my iPhone.For exampleGot a mess with a link Springsteen - High HopesI pressed the link but was unable to play the trackI could only shuffle play other Springsteen so...

Casual Listener

Updated yesterday to the last version and cannot longer play any song that I want on my iPhone. For example Got a mess with a link Springsteen - High Hopes I pressed the link but was unable to pla...

seayon

Newbie

872 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! No Browse option in iPad app

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what's new"), nor does it have the Browse option, both of wh...

Newbie

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what'...

Richard

Community Legend

5587 Views

14 replies

1 likes

  • 5587 Views
  • 14 replies
  • 1 likes

Solved!! Why doesn't spotifuggle download all selected music?

after a certain ammount of downloaded songs, spotify doesnt downloaden all selected songs anymore. Where there should be a green icon (donwloaded) or a grey icon (to be downloaded) it gives me a orange icon (sth like not able to download). he normall...

Regular

after a certain ammount of downloaded songs, spotify doesnt downloaden all selected songs anymore. Where there should be a green icon (donwloaded) or a grey icon (to be downloaded) it gives me a oran...

Peter__

Community Legend

1545 Views

8 replies

0 likes

  • 1545 Views
  • 8 replies
  • 0 likes

Playlist current selection lost after playing new songs from Discover/Search

Hi pardon my english but, While listening to a song in my playlist, I navigated to the Discover/Search/Browse functionality of the mobile app and played a random track/album from the list. The random track starts playing immediately but when I return...

Newbie

Hi pardon my english but,   While listening to a song in my playlist, I navigated to the Discover/Search/Browse functionality of the mobile app and played a random track/album from the list....

Peter__

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Able to play local files on Macbook but not on iPhone.

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, but since getting the new phone when trying to play ...

Visitor

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, b...

Peter__

Community Legend

513 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

No browse on iphone app

I've been waiting for over a month for browse to appear on my iphone 5 spotify app. I have updated the app completely. Uninstalled and reinstalled several times. And it is gone as well as what's new. I've been a subscriber for quite some time and thi...

Newbie

I've been waiting for over a month for browse to appear on my iphone 5 spotify app. I have updated the app completely. Uninstalled and reinstalled several times. And it is gone as well as what's new....

Peter__

Community Legend

1763 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Shuffle Play on ipone

I can't seem to turn the shuffle play mode off on my iphone 4s. Any help?

Newbie

I can't seem to turn the shuffle play mode off on my iphone 4s.   Any help?

Peter__

Community Legend

773 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Features disappearing

Hi,I created a thread a little while ago about the fact that my collections option had disappeared suddenly which was responded to positively very quickly. Unfortunately however it still hasn't come back as promised despite a week of logging in and o...

Regular

Hi, I created a thread a little while ago about the fact that my collections option had disappeared suddenly which was responded to positively very quickly. Unfortunately however it still hasn't com...

Peter__

Community Legend

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

IPhone 5s + spotify premium

The app freezes and requires phone reboot to work. needs to be fixed, extremely frustrating and did not happen on my IPhone 4s...

Newbie

The app freezes and requires phone reboot to work. needs to be fixed, extremely frustrating and did not happen on my IPhone 4s...

Peter__

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Frozen/offline on startup iPhone5

When I launch my spotify app on my iPhone it stays on the display screen frozen or either says BROWSER NOT AVAILABLE WHILE IN OFFLINE MODE When it's not offline and won't let me click on anything , doesn't respond at all , already tried multiple time...

Casual Listener

When I launch my spotify app on my iPhone it stays on the display screen frozen or either says BROWSER NOT AVAILABLE WHILE IN OFFLINE MODE When it's not offline and won't let me click on anything , d...

AcidCookie

Casual Listener

1263 Views

4 replies

0 likes

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Can't listening music on mobile.

"Spotify is now free on mobile, tablet and computer." But I still can't listening music on mobile. I'm a free member. I sign up with email, and my mobile is IOS 7. Spotify said it needs Premium. Does anyone can help me? Thank you~

Casual Listener

"Spotify is now free on mobile, tablet and computer."   But I still can't listening music on mobile. I'm a free member. I sign up with email, and my mobile is IOS 7. ...

wwwchi

Casual Listener

704 Views

4 replies

0 likes

  • 704 Views
  • 4 replies
  • 0 likes

Suffle play for Artists

I read that Shuffle Play for any particular artist is available for free users. How do premium users access the shuffle play button for artists?

Regular

I read that Shuffle Play for any particular artist is available for free users.  How do premium users access the shuffle play button for artists?

442 Views

0 replies

2 likes

  • 442 Views
  • 0 replies
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syncing playlists to my new ipad

I have just bought a new ipad and downloaded the spotofy app which i already have on my iphone and laptop. I currently use spotify premium. The app on my ipad allows me to log into my spotify account however it doesnt show any of my playlists and whe...

Newbie

I have just bought a new ipad and downloaded the spotofy app which i already have on my iphone and laptop. I currently use spotify premium.  The app on my ipad allows me to log into my spotify...

Kryzhal

Newbie

1868 Views

3 replies

0 likes

  • 1868 Views
  • 3 replies
  • 0 likes

Solved!! Is a 4th gen iPod touch classified as a tablet or phone for the new Spotify free plan?

Hey, I was wondering if an iPod Touch 4th gen was classfied as a tablet or phone for the new Spotify free expereince announced yesterday. I'm hoping it's a tablet, because it would be pretty awesome to get Spotify's entire catalog streaming free! Tha...

Casual Listener

Hey,   I was wondering if an iPod Touch 4th gen was classfied as a tablet or phone for the new Spotify free expereince announced yesterday. I'm hoping it's a tablet, because it would be pret...

Peter__

Community Legend

1548 Views

3 replies

0 likes

  • 1548 Views
  • 3 replies
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Sign in

Hi having trouble signing in, have reset password etc help!

Newbie

Hi having trouble signing in, have reset password etc help!

user-removed

Not applicable

2381 Views

1 replies

1 likes

  • 2381 Views
  • 1 replies
  • 1 likes

iPod Touch 4th Gen Lag

Hi, Latest version of Spotify is very slow on iPod Touch 4th gen, and it's lagging when I swipe thru songs. What's going on? P.S. I did a clean reinstall of Spotify App.

Casual Listener

Hi, Latest version of Spotify is very slow on iPod Touch 4th gen, and it's lagging when I swipe thru songs. What's going on?   P.S. I did a clean reinstall of Spotify App.

krondar

Casual Listener

1037 Views

4 replies

0 likes

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  • 4 replies
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spotify on iphone

Hey, I downloaded Spotify on my iPhone yesterday because the description in the app store said, it was for free, and also i heard that in the german news. But the Spotify app said it was the 48 hour premium test version, an on my computer it also sai...

Newbie

Hey, I downloaded Spotify on my iPhone yesterday because the description in the app store said, it was for free, and also i heard that in the german news. But the Spotify app said...

Christoffer

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for IPAD

I have put Spotify om my iPad and now need to get the app to link with Sonos. However, when I go to the app store, a spotify page is stuck over the App store page so I cannot interact with the app store page

Visitor

I have put Spotify om my iPad and now need to get the app to link with Sonos. However, when I go to the app store, a spotify page is stuck over the App store page so I cannot interact with the a...

user-removed

Not applicable

776 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes