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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37247 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102807 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299210 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125893 Views

19 replies

38 likes

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  • 19 replies
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Shuffle Play on ipone

I can't seem to turn the shuffle play mode off on my iphone 4s. Any help?

Newbie

I can't seem to turn the shuffle play mode off on my iphone 4s.   Any help?

Peter__

Community Legend

797 Views

3 replies

0 likes

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  • 3 replies
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Features disappearing

Hi,I created a thread a little while ago about the fact that my collections option had disappeared suddenly which was responded to positively very quickly. Unfortunately however it still hasn't come back as promised despite a week of logging in and o...

Regular

Hi, I created a thread a little while ago about the fact that my collections option had disappeared suddenly which was responded to positively very quickly. Unfortunately however it still hasn't com...

Peter__

Community Legend

698 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

IPhone 5s + spotify premium

The app freezes and requires phone reboot to work. needs to be fixed, extremely frustrating and did not happen on my IPhone 4s...

Newbie

The app freezes and requires phone reboot to work. needs to be fixed, extremely frustrating and did not happen on my IPhone 4s...

Peter__

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Frozen/offline on startup iPhone5

When I launch my spotify app on my iPhone it stays on the display screen frozen or either says BROWSER NOT AVAILABLE WHILE IN OFFLINE MODE When it's not offline and won't let me click on anything , doesn't respond at all , already tried multiple time...

Casual Listener

When I launch my spotify app on my iPhone it stays on the display screen frozen or either says BROWSER NOT AVAILABLE WHILE IN OFFLINE MODE When it's not offline and won't let me click on anything , d...

AcidCookie

Casual Listener

1304 Views

4 replies

0 likes

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Can't listening music on mobile.

"Spotify is now free on mobile, tablet and computer." But I still can't listening music on mobile. I'm a free member. I sign up with email, and my mobile is IOS 7. Spotify said it needs Premium. Does anyone can help me? Thank you~

Casual Listener

"Spotify is now free on mobile, tablet and computer."   But I still can't listening music on mobile. I'm a free member. I sign up with email, and my mobile is IOS 7. ...

wwwchi

Casual Listener

731 Views

4 replies

0 likes

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  • 4 replies
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Suffle play for Artists

I read that Shuffle Play for any particular artist is available for free users. How do premium users access the shuffle play button for artists?

Regular

I read that Shuffle Play for any particular artist is available for free users.  How do premium users access the shuffle play button for artists?

456 Views

0 replies

2 likes

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  • 2 likes

syncing playlists to my new ipad

I have just bought a new ipad and downloaded the spotofy app which i already have on my iphone and laptop. I currently use spotify premium. The app on my ipad allows me to log into my spotify account however it doesnt show any of my playlists and whe...

Newbie

I have just bought a new ipad and downloaded the spotofy app which i already have on my iphone and laptop. I currently use spotify premium.  The app on my ipad allows me to log into my spotify...

Kryzhal

Newbie

1890 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Is a 4th gen iPod touch classified as a tablet or phone for the new Spotify free plan?

Hey, I was wondering if an iPod Touch 4th gen was classfied as a tablet or phone for the new Spotify free expereince announced yesterday. I'm hoping it's a tablet, because it would be pretty awesome to get Spotify's entire catalog streaming free! Tha...

Casual Listener

Hey,   I was wondering if an iPod Touch 4th gen was classfied as a tablet or phone for the new Spotify free expereince announced yesterday. I'm hoping it's a tablet, because it would be pret...

Peter__

Community Legend

1576 Views

3 replies

0 likes

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Sign in

Hi having trouble signing in, have reset password etc help!

Newbie

Hi having trouble signing in, have reset password etc help!

user-removed

Not applicable

2384 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

iPod Touch 4th Gen Lag

Hi, Latest version of Spotify is very slow on iPod Touch 4th gen, and it's lagging when I swipe thru songs. What's going on? P.S. I did a clean reinstall of Spotify App.

Casual Listener

Hi, Latest version of Spotify is very slow on iPod Touch 4th gen, and it's lagging when I swipe thru songs. What's going on?   P.S. I did a clean reinstall of Spotify App.

krondar

Casual Listener

1047 Views

4 replies

0 likes

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spotify on iphone

Hey, I downloaded Spotify on my iPhone yesterday because the description in the app store said, it was for free, and also i heard that in the german news. But the Spotify app said it was the 48 hour premium test version, an on my computer it also sai...

Newbie

Hey, I downloaded Spotify on my iPhone yesterday because the description in the app store said, it was for free, and also i heard that in the german news. But the Spotify app said...

Christoffer

Community Legend

467 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify for IPAD

I have put Spotify om my iPad and now need to get the app to link with Sonos. However, when I go to the app store, a spotify page is stuck over the App store page so I cannot interact with the app store page

Visitor

I have put Spotify om my iPad and now need to get the app to link with Sonos. However, when I go to the app store, a spotify page is stuck over the App store page so I cannot interact with the a...

user-removed

Not applicable

799 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iphone doesnt sync songs to offline mode

Hi at everybody, my problem is that the spotify app do not sync the titles in my playlist to the offline mode. my wifi is good over 100mb/s and i turned my phone off and on, reinstalled the app but nothing works. so please help me its the first day o...

Regular

Hi at everybody, my problem is that the spotify app do not sync the titles in my playlist to the offline mode. my wifi is good over 100mb/s and i turned my phone off and on, reinstalled the app b...

user-removed

Not applicable

8011 Views

21 replies

0 likes

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  • 21 replies
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How do I search public playlists.

I've got a premium account and want to search public playlists on Spotify on my iphone. Is this possible?

Newbie

I've got a premium account and want to search public playlists on Spotify on my iphone. Is this possible?

Peter__

Community Legend

956 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps needing to reload itself when you go back to using it on iPhone

I've noticed that if you been using Spotify and then stop using it for a while (because you using some other app) it almost always needs to reload itself. It never used to do this. You used to be able to go back to Spotify when it was open in the bac...

Casual Listener

I've noticed that if you been using Spotify and then stop using it for a while (because you using some other app) it almost always needs to reload itself. It never used to do this. You used to be abl...

Jimmy5

Casual Listener

4067 Views

4 replies

0 likes

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Urgent: Play wireless to several devices at the same time/ DLNA/ SpotifyConnect

For our company´s christmas party TONIGHT we got 2 x Pioneer SMA3 and 2 x Pioneer SMA4 wireless systems. We wish to hear the same Spotify stream on all 4 speakers at the same time, but there seems to be no option to do this in Spotify Connect (Premiu...

Music Fan

For our company´s christmas party TONIGHT  we got 2 x Pioneer SMA3 and 2 x Pioneer SMA4 wireless systems. We wish to hear the same Spotify stream on all 4 speakers at the same time, but there se...

gubimann

Music Fan

537 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sync of local files in playlists works on iphone, but when I play on iOS app, there's no sound.

Has anyone else run into the following issue: Sync of local files in playlists works on iphone, but when I play on iOS app, there's no sound. Local files play correctly on mac. Using iOS7, latest version of spotify app on both mac and ios. If so any ...

Casual Listener

Has anyone else run into the following issue: Sync of local files in playlists works on iphone, but when I play on iOS app, there's no sound. Local files play correctly on mac. Using iOS7, lates...

gurari

Casual Listener

408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Using >50 MB in one minute on 3G

Hi, I've recently discovered that Spotify is using an awful lot of data when I'm online (3G/4G). I have a 5 GB plan from my telecom-provider, but the limit got exceeded quickly. I have deleted all playlists, set the streaming quality to normal, and ...

Casual Listener

Hi,   <System: iOS 7.0 , Spotify 0.9.1.230, iPhone 5>   I've recently discovered that Spotify is using an awful lot of data when I'm online (3G/4G). I have a 5 GB plan from my...

dariones

Casual Listener

940 Views

4 replies

0 likes

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Spotify premium not playing music but loading album pictures up

I'm trying to play music on my iPhone but since I updated spotify it doesn't wasn't to play any music

Newbie

I'm trying to play music on my iPhone but since I updated spotify it doesn't wasn't to play any music

Peter__

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes