Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238482 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
119827 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448038 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305816 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When playing any sort of playlist, every song ends about a minute prematurely. This is ruining the listening experience and is extremely frustrating. This has been happening for close to two months! How can I fix this??
When playing any sort of playlist, every song ends about a minute prematurely. This is ruining the listening experience and is extremely frustrating. This has been happening for close to two months! ...
Newbie
1214 Views
4 replies
1 likes
I've noticed if my phone has an active VPN don't Spotify want synchronise, meaning that any available off-line playlists don't download
I've noticed if my phone has an active VPN don't Spotify want synchronise, meaning that any available off-line playlists don't download
670 Views
0 replies
0 likes
before the search function changed on the iPhone app, I was able to search all the songs I have uploaded onto my phone, including ones that are not in Spotify's database. Now, I no longer can. For example, I have a lot of Beatles songs that I've uplo...
before the search function changed on the iPhone app, I was able to search all the songs I have uploaded onto my phone, including ones that are not in Spotify's database. Now, I no longer can. ...
Community Legend
505 Views
1 replies
0 likes
Just recently spotify practically forced me to click the shuffle button and is giving me no option to unshuffle. Is there any way for me to individually pick my songs or should i just switch to itunes? I've had this app over a year and I loved it, no...
Just recently spotify practically forced me to click the shuffle button and is giving me no option to unshuffle. Is there any way for me to individually pick my songs or should i just switch to itune...
Community Legend
9653 Views
2 replies
2 likes
If I wanted to download pandora I would of done so. I liked spotify the way it was to begin with.
If I wanted to download pandora I would of done so. I liked spotify the way it was to begin with.
Community Legend
917 Views
2 replies
0 likes
How can I upgrade to spotify premium?
How can I upgrade to spotify premium?
Community Legend
1712 Views
1 replies
0 likes
Long song titles do not have hover effect to see the title. The small box on the bottom left does have it and so you can see full title when hovering with a mouse but I believe same should be applied to the song title in the middle of the screen. Att...
Long song titles do not have hover effect to see the title. The small box on the bottom left does have it and so you can see full title when hovering with a mouse but I believe same should be applied...
Not applicable
574 Views
1 replies
0 likes
I am trying to play a playlist, and it keeps suggesting songs. It has played 10 consecutive suggested songs now that are not on the playlist that I was listening to. It says on the support page that it should only have suggested songs on playlists wi...
I am trying to play a playlist, and it keeps suggesting songs. It has played 10 consecutive suggested songs now that are not on the playlist that I was listening to. It says on ...
1119 Views
0 replies
4 likes
Hey, So on my house computer I have and have been using Itunes since I got my Ipod many, many years ago. For work, I have another computer which I have use Spotify on and I want to be able to put the music that is on my Ipod right now on Spotify on t...
Hey, So on my house computer I have and have been using Itunes since I got my Ipod many, many years ago. For work, I have another computer which I have use Spotify on and I want to be able...
Community Legend
626 Views
1 replies
0 likes
I cant get my spot remote on my ipad to show the playlists i have on my computer, it connects and plays music but just wont show the playlists.
I cant get my spot remote on my ipad to show the playlists i have on my computer, it connects and plays music but just wont show the playlists.
442 Views
0 replies
0 likes
Hi, recently changed from a blackberry to iphone (finally!) and whilst pretty much everything is amazingly better, the only thing I can't figure out how to do is search within a playlist. I have a lot of songs in some playlists and with them not in a...
Hi, recently changed from a blackberry to iphone (finally!) and whilst pretty much everything is amazingly better, the only thing I can't figure out how to do is search within a playlist. I have a lo...
Casual Listener
4470 Views
5 replies
0 likes
On the new ipad app, how do I search within the starred playlist, like I can on the iphone app?
On the new ipad app, how do I search within the starred playlist, like I can on the iphone app?
Casual Listener
1974 Views
5 replies
2 likes
I dont know what happend but i turned my favourite playlist onto offline mode so i can listen to it when im not on my wifi and im not a premium holder, so after a couple of hours of listening to my music offline something came up and now.. Even after...
I dont know what happend but i turned my favourite playlist onto offline mode so i can listen to it when im not on my wifi and im not a premium holder, so after a couple of hours of listening to my m...
Community Legend
714 Views
3 replies
0 likes
I've tried uninstalling and reinstalling the application on my phone but it's still doing it. Any ideas?
I've tried uninstalling and reinstalling the application on my phone but it's still doing it. Any ideas?
Community Legend
438 Views
1 replies
0 likes
Hey fellow happy spotify users, I just recently unsubscribed from premium for a multiple of reasons, but this being the biggest: My grandfather's iPod nano had a lot of music on it. I asked spotify to backup my files locally, but it decided to delete...
Hey fellow happy spotify users, I just recently unsubscribed from premium for a multiple of reasons, but this being the biggest: My grandfather's iPod nano had a lot of music on it. I asked...
Newbie
1537 Views
5 replies
0 likes
I've been using Spotify for a really long time now, and it used to be I was able to play my local tracks without a subscription. I stopped using Spotify the last few months because of another problem. I recently updated my app and saw that I could fi...
I've been using Spotify for a really long time now, and it used to be I was able to play my local tracks without a subscription. I stopped using Spotify the last few months because of another problem...
Community Legend
705 Views
1 replies
0 likes
Spotify crashes everytime. When I launch Spotify on Ipad and Iphone 5 it displays Could Login error. When I click OK to try and modify the login ID and password it crashes. Thanks Jose
Spotify crashes everytime. When I launch Spotify on Ipad and Iphone 5 it displays Could Login error. When I click OK to try and modify the login ID and password it crashes. Thanks ...
Casual Listener
1026 Views
2 replies
0 likes
Hi! Is there any way for me to head to the last song directly in my playlist? I'm a songcollector and I keep filling my playlist with more n more tracks.. at the moment it takes long time to go to the most "fresh" songs in my playlist. By clicking at...
Hi! Is there any way for me to head to the last song directly in my playlist? I'm a songcollector and I keep filling my playlist with more n more tracks.. at the moment it takes long time to ...
Roadie
2313 Views
5 replies
1 likes
I have spotify premium and I search the artist i want, go to tracks, select "see all tracks" and click on a song to play then I click the information tab and shuffle is highlighted, but the songs are just playing down the list in order. I tried reins...
I have spotify premium and I search the artist i want, go to tracks, select "see all tracks" and click on a song to play then I click the information tab and shuffle is highlighted, but the songs are...
Regular
1116 Views
5 replies
0 likes
Hi, Can anyone explain why in the past I was able to play all my Itunes playlists without having to download them? I clearly remember a few months ago I could just play all my playlists as long as I had an internet connection. I've tried syncing the ...
Hi, Can anyone explain why in the past I was able to play all my Itunes playlists without having to download them? I clearly remember a few months ago I could just play all my playlists as long as ...
Newbie
8018 Views
16 replies
2 likes
