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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136377 Views
  • 503 replies
  • 108 likes
  • 136377 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94622 Views
  • 19 replies
  • 38 likes
  • 94622 Views
  • 19 replies
  • 38 likes

So many UI inconsistencies in iPad app

There are so many UI inconsistencies in the iPad app. It's like in some places, the UI elements in the iPhone updates were pushed through but not in others. Things like title bars, action bars, certain button, etc just are maddeningly inconsistent. H...

  • Gig Goer
  • There are so many UI inconsistencies in the iPad app. It's like in some places, the UI elements in the iPhone updates were pushed through but not in others. Things like title bars, action bars, certa...
  • MattSuda
  • Spotify Star
  • 435 Views
  • 1 replies
  • 1 likes
  • 435 Views
  • 1 replies
  • 1 likes

synching ipod

spotify isn`t showing that my ipod is attached

  • Newbie
  • spotify isn`t showing that my ipod is attached
  • Joe
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Busted track

Hello, Tried to play 'Toni Price: Too Much Coffee' and about halfway through there is crackling and popping. The disturbance starts near 1:13 and is consistent across devices (iOS 7 iPhone 5s & iPad 3). Thanks for Spotify

  • Newbie
  • Hello,     Tried to play 'Toni Price: Too Much Coffee' and about halfway through there is crackling and popping.  The disturbance starts near 1:13 and is consistent across devices ...
  • Peter__
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 0.8.0 crash on iPhone 5 with iOS 7.0.3

It crash just after logging in. I think it occur when trying to load playlists. I have this issue since 0.7.x version. I tried perfomring a clean installation, restarting the device, etc. No way.

  • Music Fan
  • It crash just after logging in. I think it occur when trying to load playlists. I have this issue since 0.7.x version.   I tried perfomring a clean installation, restarting the device, etc. ...
  • Zescher
  • Music Fan
  • 1234 Views
  • 9 replies
  • 0 likes
  • 1234 Views
  • 9 replies
  • 0 likes

Solved!! newbie alert! having trouble with spotify premium on iphone

Hi. Can anyone help? I am paying for Spotify premium. It was taking up 4GB of space on my phone so i deleted it temporarily, so I could try and sort the problem via my mac. I have redownloaded and installed the Spotify app onto my Iphone 5, but now n...

  • Newbie
  • Hi. Can anyone help? I am paying for Spotify premium. It was taking up 4GB of space on my phone so i deleted it temporarily, so I could try and sort the problem via my mac.   I have redownlo...
  • Peter__
  • Community Legend
  • 755 Views
  • 1 replies
  • 0 likes
  • 755 Views
  • 1 replies
  • 0 likes

iPhone wiped all synched tracks on reboot

Description I rebooted my phone while putting gas in my car this morning. I had been listening to an offline playlist via bluetooth when I shut off my car. When the phone turned back on, all of my synchronized files (with the exception of local files...

  • Music Fan
  • Description I rebooted my phone while putting gas in my car this morning. I had been listening to an offline playlist via bluetooth when I shut off my car. When the phone turned back on, all of my ...
  • maximusmmiv
  • Music Fan
  • 720 Views
  • 3 replies
  • 1 likes
  • 720 Views
  • 3 replies
  • 1 likes

Can't queue albums

I can add individual tracks to the queue but not whole albums. The main things I queue are whole albums that I want to listen to later so I don't see why that's not an option.

  • Roadie
  • I can add individual tracks to the queue but not whole albums. The main things I queue are whole albums that I want to listen to later so I don't see why that's not an option.
  • jb_bryant
  • Roadie
  • 500 Views
  • 2 replies
  • 0 likes
  • 500 Views
  • 2 replies
  • 0 likes

spotify wont work on car radio

I had an iphone 3gs and spotify worked with my car radio (boss) with charger cord but my iphone 5s will not. anybody else have a problem with this?

  • Newbie
  • I had an iphone 3gs and spotify worked with my car radio (boss) with charger cord but my iphone 5s will not. anybody else have a problem with this?
  • Peter__
  • Community Legend
  • 784 Views
  • 2 replies
  • 0 likes
  • 784 Views
  • 2 replies
  • 0 likes

playlist not loading in offline mode

i have a very annoying problem. if i listen to spotify and then lose signal, there is no problem to keep listening to my playlist but if i already lost signal my playlist will not load. i live in london so i am using the underground quite a lot and i...

  • Newbie
  • i have a very annoying problem. if i listen to spotify and then lose signal, there is no problem to keep listening to my playlist but if i already lost signal my playlist will not load. i live in lon...
  • Peter__
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

"Me" view (aka profile) bug

When in Me view (called Profile outside of ios), there's a feature I've found quite handy. Under "Recently Played Artists", at the bottom, you can select "View All Artists" to move to an expanded list of the artists you've been listening to, ordered ...

  • Community Legend
  • When in Me view (called Profile outside of ios), there's a feature I've found quite handy.  Under "Recently Played Artists", at the bottom, you can select "View All Artists" to move to an expand...
  • philmg
  • Roadie
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Spotify iOS client using 3G although synching over 3G is turned off

Description Let me explain my situation. I have a 500MB data plan, which is easily used up. So to conserve data I either listen to spotify on my iPhone over WLAN or I create offline playlists. I also have the 'Synch over 3G' flag set to 'off'. In bot...

  • Casual Listener
  • Description Let me explain my situation. I have a 500MB data plan, which is easily used up. So to conserve data I either listen to spotify on my iPhone over WLAN or I create offline playlists. I al...
  • c_heesypeas
  • Regular
  • 1265 Views
  • 9 replies
  • 0 likes
  • 1265 Views
  • 9 replies
  • 0 likes

Liked from Radio app is missing

I dont have a liked from radio app that I can find anywhere. Not sure if I deleted it by accident or not. How to get it back? Thanks

  • Casual Listener
  • I dont have a liked from radio app that I can find anywhere. Not sure if I deleted it by accident or not. How to get it back? Thanks
  • Peter__
  • Community Legend
  • 869 Views
  • 7 replies
  • 0 likes
  • 869 Views
  • 7 replies
  • 0 likes

iOS functionality

Hi, my first post so not sure where to post this.2 bits of feedback from me: in iOS 7 running the latest version of the app. When receiving a call it mutes the music like it should but upon ending the call the music doesn't automatically restart like...

  • Newbie
  • Hi, my first post so not sure where to post this. 2 bits of feedback from me: in iOS 7 running the latest version of the app. When receiving a call it mutes the music like it should but upon endin...
  • Peter__
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • IOS 7
    mobile app
  • 576 Views
  • 1 replies
  • 0 likes

Loss of music files on iPod.

I recently synced my iPod to my spotify. It asked if I wanted to backup my old files, that I would be able to return them after this process. I click yes, it goes through the motions, then my music from my ipod is no where to be found. Is there anywa...

  • Newbie
  • I recently synced my iPod to my spotify. It asked if I wanted to backup my old files, that I would be able to return them after this process. I click yes, it goes through the motions, then my music f...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Multiple push messages for the same release

Hi, I would like to know why my spotify app is keepin on sending me notifications about a new release (Born to rage by Dada Life) multiple times a day. Thanks,

  • Newbie
  • Hi,    I would like to know why my spotify app is keepin on sending me notifications about a new release (Born to rage by Dada Life) multiple times a day.    Thanks, 
  • MichaelJerzak
  • Composer
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Track Synchronization

Hello, I just purchased Spotify Premium. My sister and I will be sharing this account. However when I try to play a track on my iPhone, it begins playing on hers as well thru the "Connect" feature. I would like to turn this off so that we can listen ...

  • Casual Listener
  • Hello, I just purchased Spotify Premium. My sister and I will be sharing this account. However when I try to play a track on my iPhone, it begins playing on hers as well thru the "Connect" feature. I...
  • Micahdebick
  • Casual Listener
  • 941 Views
  • 5 replies
  • 0 likes
  • 941 Views
  • 5 replies
  • 0 likes

Offline playlists still using data on mobile device

I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used. I'm halfway through the month and all my data is used up, I'm hardly ...

  • Newbie
  • I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used.   I'm halfw...
  • c_heesypeas
  • Regular
  • 2370 Views
  • 4 replies
  • 0 likes
  • 2370 Views
  • 4 replies
  • 0 likes

Poor Alpine iDA-X305S Support

Hi there, I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon.Playback using the Spotify app works but unfortunately I can't forward to the next song using the arrow key on m...

  • Casual Listener
  • Hi there,   I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon. Playback using the Spotify app works but unfortuna...
  • rmajic
  • Newbie
  • 3116 Views
  • 5 replies
  • 1 likes
  • 3116 Views
  • 5 replies
  • 1 likes

Advanced search options don't work on iPad 4, IOS7

Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tracks by Louis Armstrong (see attached screen shot)....

  • Casual Listener
  • Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tr...
  • BobAllen
  • Casual Listener
  • 613 Views
  • 5 replies
  • 0 likes
  • 613 Views
  • 5 replies
  • 0 likes

Solved!! Not able to play music even though on premium

Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a premium users - how do I get this sorted ? Thank u !!

  • Casual Listener
  • Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a pre...
  • Sherwen
  • Casual Listener
  • 1462 Views
  • 7 replies
  • 0 likes
  • 1462 Views
  • 7 replies
  • 0 likes