iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Devin9
  • Visitor
  • 340461 Views
  • 864 replies
  • 318 likes
  • 340461 Views
  • 864 replies
  • 318 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67230 Views
  • 123 replies
  • 32 likes
  • 67230 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12608 Views
  • 8 replies
  • 0 likes
  • 12608 Views
  • 8 replies
  • 0 likes

View Playlists at Album Level

I am on my 30 day free trial (currently paying MOG). I am very impressed with the scope of catalog and the quality of the Radio function. The only thing possibly preventing me from making the switch at the end of the trial is that there is no way to ...

  • Regular
  • I am on my 30 day free trial (currently paying MOG).  I am very impressed with the scope of catalog and the quality of the Radio function.  The only thing possibly preventing me from making...
  • LtMunst
  • Regular
  • 545 Views
  • 4 replies
  • 0 likes
  • 545 Views
  • 4 replies
  • 0 likes

Solved!! premium not working on iphone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? last premium order id: 76591768015

  • Newbie
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? &nb...
  • meahtenoha
  • Spotify
  • 27491 Views
  • 117 replies
  • 0 likes
  • 27491 Views
  • 117 replies
  • 0 likes

Premium user synced songs wont play offline on IPAD

Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for all songs but will not play offline. Please help

  • Newbie
  • Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for al...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Track Only Available Online

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error?

  • Regular
  • I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error? 
  • Goodman
  • Spotify Legend
  • 3535 Views
  • 46 replies
  • 4 likes
  • 3535 Views
  • 46 replies
  • 4 likes

playlist not syncing offline on iPhone

Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help. I get the grey arrows advising it is synching however, nothing happens!! Please help

  • Casual Listener
  • Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help.  I get the grey arrows advising it is synching however...
  • davykay1
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Very Slow Downloading/ Sync Playlists after upgrade to Iphone 5

HI all, I'm just wondering if there's anything I can do to increase my downloading speed. I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it takes forever (1 song = 10-15 minutes). I have tried this on multiple WI...

  • Casual Listener
  • HI all,   I'm just wondering if there's anything I can do to increase my downloading speed.  I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it take...
  • gdbspotify
  • Casual Listener
  • 1672 Views
  • 3 replies
  • 0 likes
  • 1672 Views
  • 3 replies
  • 0 likes

Premium account

I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?

  • Newbie
  • I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?
  • Peter__
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Spotify don't update info on lockscreen!

Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played!Using the latest version on my iPhone 5 with iOS 6.0.2...

  • Newbie
  • Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played! Using the latest version on my iPhone 5 with iOS 6.0.2...
  • M0j0
  • Regular
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! FIX YOUR FREAKNG IPHONE APP!

When I see this message 50 times in a row, "This track is not synced and not available offline. Connect to a network and try again. OK" It makes me angry. I'm Superfly T.N.T., I'm the Guns of the Navarone! OK! I get it. I need to check my online conn...

  • Casual Listener
  • When I see this message 50 times in a row, "This track is not synced and not available offline.  Connect to a network and try again.  OK"  It makes me angry.  I'm Superfly T.N.T.,...
  • alphabrandon
  • Casual Listener
  • 385 Views
  • 4 replies
  • 0 likes
  • 385 Views
  • 4 replies
  • 0 likes

iPhone not recognising Premium

Hi Rorey, My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you help me?Best, EBEBEB

  • Newbie
  • Hi Rorey,   My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you...
  • EKSA224
  • Casual Listener
  • 358 Views
  • 8 replies
  • 0 likes
  • 358 Views
  • 8 replies
  • 0 likes

being charged $10/month for premium and unable to use it on my phone.

I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help me either log in to my iphone with the spotify prem...

  • Newbie
  • I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help ...
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Playlist sync issues

I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyone know how to fix this issue?

  • Newbie
  • I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyon...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Transfer Spotify musiic to ITunes

I love Spotify and most of my music is on it and my library is getting larger. I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K). Since my ITunes library is smaller, I would like to transfer my Spot...

  • Newbie
  • I love Spotify and most of my music is on it and my library is getting larger.  I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K).  Since...
  • Peter__
  • Community Legend
  • 1292 Views
  • 1 replies
  • 0 likes
  • 1292 Views
  • 1 replies
  • 0 likes

Solved!! Sync problems with Premium account.

Hello! For some reason my playlists does not sync to my iPhone even though I have a Premium account. It only syncs my local files. Can someone please tell me whats wrong? It says that it is syncing until all my local files are synced and then it goes...

  • Newbie
  • Hello! For some reason my playlists does not sync to my iPhone even though I have a Premium account. It only syncs my local files. Can someone please tell me whats wrong? It says that it is synci...
  • Vexual
  • Newbie
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

Cannot sync even single song to offline from Spotify to iPhone

Hi I have seen many posts about syncing but hope someone can help. New premium account and I have setup a playlists as a test but when I try and make any track offline it does nothing. When I check in each playlist all I have is 0 of 1 track synced. ...

  • Newbie
  • Hi   I have seen many posts about syncing but hope someone can help.   New premium account and I have setup a playlists as a test but when I try and make any track offline it does n...
  • 232 Views
  • 0 replies
  • 1 likes
  • 232 Views
  • 0 replies
  • 1 likes

Playlists not syncing

Hi, I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said 'There was a problem with the Spotify server' but didn't give ...

  • Newbie
  • Hi,   I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said ...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

syncing 7th gen ipod nano with spotify

the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any information on that topic online. thank you for your he...

  • Casual Listener
  • the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any info...
  • Goodman
  • Spotify Legend
  • 67553 Views
  • 33 replies
  • 11 likes
  • 67553 Views
  • 33 replies
  • 11 likes

playlist won't play while online with ipod 5

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I still can't olay playlist??? Please help!!

  • Newbie
  • I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I sti...
  • Peter__
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Purchased premium (not unlimited) and iPad won't recognize but iPhone will. Help?

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but not on my iPad. I uninstalled and reinstalled spoti...

  • Newbie
  • Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes