Announcements

Help Wizard

Step 1

NEXT STEP

Song won’t play

Song won’t play

Hi I have Spotify premium for iOS, an iPhone X to be exact and I’ve had an ongoing problem for awhile. Sometimes I like to revert back to the oldies, every time I try to search Can’t take my eyes off you by Frankie Valli, it won’t pop up so I have to find the album it’s in (the very best of Frankie valli and the 4 seasons) and the song is in the album. But now when I press on it to play nothing happens. It’s not greyed out or anything. It won’t show as playing or anything. It’s like there’s a shortcut to a file but it’s not linked to any file so it can’t do anything. Please help I’ve had this problem across multiple phones for the past year. 

 

Reply
1 Reply

Hi @Kosheacreal, thanks for writing!

 

Does it also happen when you use other devices?

 

Here's the song link, just to make sure. Please try playing it and let me know if it helps.

 

https://open.spotify.com/track/6ft9PAgNOjmZ2kFVP7LGqb?si=bsP2H1JxT0a2_ylw3HDlqg

 

Oh, and don't forget to check if your app is up to date!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random