Spotify crashing on iPhone iOS 7.0.4

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Spotify crashing on iPhone iOS 7.0.4

angusmacmorland
Casual Listener

Hi all

 

For a while now Spotify is just refusing to function.

After clicking on the app, I receive a message saying 'browse is not available in offline mode'.

 

So I literally can't access ANY other page than this - whether I'm connected to home wireless / cloud wireless / 3G.

 

 

Essentially a completely useless app and I'm paying £10/month for it.

PLEASE fix this problem or offer some sort of solution? Could it be related to any other apps I have on my iPhone / preferences in settings? 

I've tried clean installs / restarting my iPhone - no success. 

 

Many thanks

 

 

image.png

THIS IS MY SPOTIFY LIFE ^^

1 ACCEPTED SOLUTION

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Solution!

Re: Spotify crashing on iPhone iOS 7.0.4

Peter__
Community Legend

@bturner73 wrote:

Any update on this problem?  I have the same issue.  Maybe just a coincidence but the same day the security ticket expired for my facebook and i had to re-input my password is the same day that this app stopped functioning.

 

 


Sounds like it might be related to this bug, can you try the workaround on the bugs topic?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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6 Replies

Re: Spotify crashing on iPhone iOS 7.0.4

Peter__
Community Legend

Can you not view your playlists or anything else? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify crashing on iPhone iOS 7.0.4

angusmacmorland
Casual Listener

Nope! When it does this - that screenshot is literally all I can see. All buttons are unresponsive 

Re: Spotify crashing on iPhone iOS 7.0.4

DrRob
Newbie
I have the same problem. First I get the message that it's in offline mode though it's not. Then it crashes, every time.

Phone: 4S (no jaulbreak)
iOS: 7.0.4
Spotify: Latest update

Re: Spotify crashing on iPhone iOS 7.0.4

bturner73
Casual Listener

Any update on this problem?  I have the same issue.  Maybe just a coincidence but the same day the security ticket expired for my facebook and i had to re-input my password is the same day that this app stopped functioning.

 

 

Solution!

Re: Spotify crashing on iPhone iOS 7.0.4

Peter__
Community Legend

@bturner73 wrote:

Any update on this problem?  I have the same issue.  Maybe just a coincidence but the same day the security ticket expired for my facebook and i had to re-input my password is the same day that this app stopped functioning.

 

 


Sounds like it might be related to this bug, can you try the workaround on the bugs topic?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify crashing on iPhone iOS 7.0.4

bturner73
Casual Listener

that worked perfectly.  thanks!

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