Spotify keeping phone screen awake

[grazamataz]

Plan

Premium

Country

USA

Device

iPhone XS, iOS  12.1.4

Spotify Version

8.4.93.796

My Question or Issue

When Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification - the screen then stays on, while on the lock screen. This is not ideal when my phone is in my pocket and it stays awake without my knowledge.

I cleared out all apps, turned off the phone, turned it back on, and opened Spotify directly. I played a song through the phone speaker (no Bluetooth) and the issue persisted. The issue does not happen when no music is playing.

I had no issues with Spotify on Android before I got an iPhone. Really confused about why the iOS app is so buggy.

[mkgtu]

Nope. Doesn't work. Canvas is off. App is not in Car Mode. The "Car Thing" is not even set up, never has been. I've cleared the cache. Restarted the phone. And the app still doesn't observe the device "screen timeout". Screen stays on forever.

[coke187]

UPDATE: After a day, Spotify is keeping my Android phone awake again.

[coke187]

Update #2: Screen now turns off after the screen timeout time even while Spotify is open and displayed.

[mkgtu]

First update says your screen stays awake. Then a day later, you say it turns off after the screen timeout. But you don't say whether you did something different to cause the change, or was it a Spotify app update, or.... can you explain the change.... or is the app just being erratic?