Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify keeps crashing on new iOS 7.1 update

Spotify keeps crashing on new iOS 7.1 update

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do 😕

Reply
5 Replies

What device and version of iOS are you using?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

He's probably on iOs 7.1. I'm running it perfect on my iPhone 4s ios 7 but on the ipod touch (5g) i updated to ios 7.1 it cant even start and keeps crashing. It's strange because it stopped working yesterday and i updated like a week or more ago ._.

Have you tried rebooting the device by holding the home and lock buttons together until the Apple logo appears on screen?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Of course I did. I thought about uninstalling it and reinstalling again but I would lose all of the synced tracks and would have to sync them again and it doesn't seem pleasant knowing how much time it would take.

I'm running iOS 7.1.2 on iPhone 4s.  App is causing the iPhone to reboot....often.  Was happening during the 7.1.1 iOS update as well but not as often.  Started happening after the last update of Spotify was installed automatically on the phone.  When I uninstall Spotify, everything runs fine on the phone.

Suggested posts