Spotify keeps pausing on iPhone

[Amber1968]

Plan - Free

Country - Australia

Device - iPhone 13 Pro

Operating System - IOS 18.6.2

My Question or Issue - since I changed to free, the music keeps pausing or stopping.  I tried all the trouble shooting tactics - cleared cache, reinstalled the app etc but still have the same issue. 

[MateusM]

Hey @Amber1968!

Thanks for reaching out.

Can you try logging in with your account on another iOS device and see if you can replicate this? Also, I understand you've tried reinstalling it; however, I'd suggest these steps, as this is more thorough than a regular one and can be helpful in getting rid of any cache that might be causing this.

Keep me posted on how this goes!
/Mateus