Spotify running feature doesn't show up on app even though it is available in my country!

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Spotify running feature doesn't show up on app even though it is available in my country!

user-removed
Not applicable
The new Spotify running feature doesn't show up on my app even though it is available in my country (switzlerland)!
Does anybohave the same problem?

Thanks in advance
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Re: Spotify running feature doesn't show up on app even though it is available in my country!

mthoogvliet
Newbie

If you get the running popup, but afterwards don't see the Running option in the menu, you have to close the app manually. By pressing the home button twice and then swiping Spotify up and out of the screen. Afterwards, running is active in the menu. At least, that's what worked for me.

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

Cheesezucchini
Casual Listener
This solution is not working for me. I came to India from Norway on this Saturday and running feature was working until Tuesday evening. Then it doesn't show on side menu. Tried all steps suggested. Can anybody help?

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

wcruse7
Casual Listener

Hey Cheesezucchini, 

 

I'm in America and I was having the same problem as you. I couldn't find Running in the side window. I came across a response saying that Running is still available, you find it under Browse now. Scroll down through the Moods and Genres and you'll find Running. Hope that helps 🙂 This solution is credited to patrozoo.

 

Thanks,

W.

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

Amarro
Community Legend

Hello and welcome to the Spotify Community!
First of all, are you really sure that it is avaiable in your country? :D. i know that you can test it in sweden and germany but i don't know if you can use it in switzerland too. If so, do you use ios? When you have ios and your country is in the beta, please reinstall the application 🙂

good luck 

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

Swanny
Community Legend
Spotify Running is available to all Spotify users. It's the Now feature which is only rolling out to a select few countries at this point in time.

@user-removed, the Running feature is gradually rolling out, so don't be alarmed yet if you haven't received the feature. When you do get it, you'll receive a pop up window letting you know that the feature is now available.

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

user-removed
Not applicable

@Swanny: Thanks! I assumed that this was the case. My friend got it 3 days ago and I thought that I'd get it sooner. 

I guess I have to be patient for a few more days. 🙂

 

 

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

ShawnDvonJon
Regular

@Swanny: I got the Running feature welcome window... but no Running feature -- just sayin'. 

 

Still waiting...

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Solution!

Re: Spotify running feature doesn't show up on app even though it is available in my country!

mthoogvliet
Newbie

If you get the running popup, but afterwards don't see the Running option in the menu, you have to close the app manually. By pressing the home button twice and then swiping Spotify up and out of the screen. Afterwards, running is active in the menu. At least, that's what worked for me.

View solution in original post

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Re: Spotify running feature doesn't show up on app even though it is available in my country!

ShawnDvonJon
Regular
@mthoogvliet: Tried that. As my previous post says, I logged out, closed the app, even deleted and re-downloaded the app... and still nothing.


Frustrating to say the least considering my friend has the Running feature and has the same model iPhone, is running the same firmware and same version of Spotify and we are on the same network.
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Re: Spotify running feature doesn't show up on app even though it is available in my country!

LouColt
Newbie
Same thing for me...
Last version of Spotify and iOS. Quit the App and restart, signed out and sign in.

Thank you
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Re: Spotify running feature doesn't show up on app even though it is available in my country!

Sagethefool
Regular
Same here
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Re: Spotify running feature doesn't show up on app even though it is available in my country!

wcruse7
Casual Listener

This solution did not work for me. Has someone found another solution that is working for them?

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