iPhone 13 Pro Max, Apple Watch Series 7 (GPS + Cellular)
iOS 15.1, WatchOS 8.1
My Question or Issue
I have Spotify installed on my phone and watch. On the phone it works fine and I have also downloaded a playlist on the watch. When I try to play music on the watch, however, it will not connect. I tap the icon to choose the device to play in, choose watch and it just keeps pulsating wite without ever connecting.
I tried all troubleshooting steps: updating watch, phone, Spotify, deleting Spotify from the watch and reinstalling it, rebooting watch and phone, and nothing seems to fix it. I have also tried 2 different Bluetooth headphones and neither works.
Solved! Go to Solution.
Contacted @SpotifyCares directly on Twitter and they identified an issue with my offline cache. They reset it, I deleted and reinstalled the app on both watch and phone and after that, it worked fine.
If you're having the same issue I'd suggest you contact support directly.