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Student discount

Student discount

Avatar of Ryanmath
Newbie
2018-05-06 07:59 PM

I signed up for the student discount, it charged my account and I got the verification email. But I go and log into my Spotify and check my account status and it says ‘FREE’. Anyone have any idea why?

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2 Replies

Avatar of DerMoriz
Roadie
2018-05-06 08:52 PM

You usually should post this in the subforum Subscriptions.

Anyways check this support article maybe it helps you.

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Avatar of Keanu_C
Community Legend
2018-05-07 08:46 AM

Hey @Ryanmath Welcome to the Spotify Community!

 

Usually it take about 48 hours for it to process. It depends on your bank but if the payment has been accepted then i would try logging off and logging back in to let the account resync itself. If that doesnt work let me know


Happy Listening

Keanu_C

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