The app doesnt work correctly in 1 month

[UknownPerson]

I havent got any solutions on the problem on the app now. Its been 1 month with this bug that is going on, I cant get into anything on the app, Ive payed for 3 months and this is getting on my nerves. Please help me. Ive tried to write here 4 times before. 

[Josh]

Hello!

What iOS version are you running? Also, have you tried a clean install? Directions here. 

[UknownPerson]

Ive tried a clean install on the iphone yes. Ive got the IOS 7.0.4

[Josh]

Hello again!

Hmmm.. are you getting any error codes? Or is it just not launching? 

[UknownPerson]

Im getting into the Browse page where it just stands "Browse is not available while in offline mode" And I cant click anything its frozen. 

[Josh]

I had this before, have you tried waiting 5 minutes or so and see if it becomes responsive? 

[UknownPerson]

It didnt work...

[Josh]

Have you tried a soft reset on the iPhone?

[UknownPerson]

Yes I have. 

[UknownPerson]

For some weird reason it just started working now. but I know it will freeze before tomorrow

[UknownPerson]

There it froze again ... please fix them bugs ... I dont want to pay for something that dont work, Ive payed for 3 months dammit .. 

[Peter__]

Are you part of the ongoing Collections beta testing? 

[UknownPerson]

I dont know about that, never heard about it.

[meahtenoha]

Hi @UknownPerson Just to double check, could you confirm which Spotify app version you have installed on your iPhone? 

Are you running any cache clearing apps? 

[kupleh]

Sorry to bring up this past 2-3 weeks issue.

But I get the same problem.

Reinstall seems fix the problem, but if I need to reinstall and then doing re-sync is not good at all.

I think I'll terminate my sub if this problem still not solve.

[Peter__]

So a reinstall fixes it but the issue recurs?