Unable to change tracks in car via Bluetooth

[SamP93]

Plan

Premium

Country

 Australia 

Device

(iPhone 8

Operating System

(iOS 12

My Question or Issue

I am unable to change tracks via the buttons on my display nor the steering wheel when I have Spotify connected to my car (2011 VW Golf). I can change using my phone however do not want to do that while driving. I am able to use them buttons to change tracks on CD or to change radio station. Any solutions ? Thanks 

[YahTehgz]

Hi @SamP93

I'm very sorry for the inconvenience. My insight might not be the best solution but I will try up to my utmost knowledge concerning about your issue.

Please check this here, for further information.

Have a nice day!

[SamP93]

Hi, 

i reviewed the link which is for connecting the Spotify via BT. My issue is that I cannot change the track via the controls on the steering wheel or on the in-car radio. 

I’m thinking maybe the radio doesn’t support that function. 

[user-removed]

Hi Sam.

I've had this problem for a while now. The track skipping for me will only work if Spotify is open and 'on top' on my phone and the phone is unlocked. If I want to be able to skip tracks I have to unlock the phone (luckily only the fingerprint sensor) and then I can use the in car controls until the screen locks again.

It's been this way for a while, no sign of a fix yet, but hopefully this will help you out a little.