Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume resets to max when scrolling through instagram stories

Volume resets to max when scrolling through instagram stories

Hi everyone,

 

for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here.

 

Every time I'm scrolling through Instagram Stories on my iPhone XR, running iOS 12.3.1, while listening to music with Spotify Connect through my Laptop or arbitrary Connect client, the volume resets to the very level I set initially when I started the music. This is really really annoying, because my ears feel like they're bleeding.

Of course I tried to just turn down the volume only in Instagram, but that also turns down the music which plays in another room. And as soon as the next story entry appears, the volume reverts to the level of the music / the level before I turned down the volume.

 

I'm using Spotify Premium at home with the Connect feature only, so this is just insane - I have to decide whether I like to listen to music OR watch Instagram stories...

 

Here's how to reproduce what I'm experiencing:

 

- Play music through Spotify Connect (control it from iPhone)

- Set volume to e.g. 75%

- Switch to Instagram app, open arbitrary story

- Get annoyed

- Turn down volume to e.g. 25%

- Go to the very next story entry

- Watch how volume reverts to 75%

- Get even more annoyed

 

I really don't want an explanation here why this is or what you were thinking how this should've improved UX - I just want it to be as it was before. Without this "feature".

 

In case my English isn't quite comprehensible, I made a short clip to show what I mean exactly: https://bit.ly/2XDe7y2 

Reply
5 Replies

Instagram and Spotify compete for Volume control as soon as you play a story or video with audio. Instagram will reset it to max, in turn setting Spotify to max.
The same is also true when you lower a story or video playback volume, it sets Spotify to a lower volume.
At least, using iOS 13.3 can confirm.

This still happens… 4 years later and they still haven't figured this out.

I have the same problem, it's so incredibly annoying. scare me every time
and still have the problem that Spotify sucks up all the battery power in the background....

I’ve been having this problem too but I think I just solved it; just close Spotify on your phone and the volume will stop changing. 🙂

You are a genius! That works!

Suggested posts