Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Whats up with the new home screen being random playlist? Its really bad, can I change it back?
Hey there folks,
Thank you for your posts and feedback.
As this thread here has become too general and has grown a bit old, going forward, we'd like to close it off and refer you to post in our new Home Feed Update feedback thread.
Cheers!
To add; I am running Version 8.7.68.568 of the App.
Welcome to the test of a new and greatly improved home screen created by the very best designers... Why are you frustrated? It is just a great use of space, nobody needs recommendations and wants to discover music anyways. Play the first list, radio was better than custom streaming. /s
https://community.spotify.com/t5/iOS-iPhone-iPad/Whats-up-with-the-new-home-screen-being-random-play...
I’m running 8.7.68.568
@WhyDontYouDoIt wrote:Understood. Where do you suggest to look for new music?
They probably want you to download an app from a different company.
Ah it is just a test to see how far they can push us: https://community.spotify.com/t5/iOS-iPhone-iPad/Whats-up-with-the-new-home-screen-being-random-play...
After 10 days without any real response I doubt they care about music listening. They are not making money this way. Be a good customer and listen to Spotify Podcasts! You don't want to discover music anyways.
Search shortcuts and like button changes get a post here but not this mess of a home screen? This should tell you all you need to know. I'm taking my money elsewhere.
Agree - love when I have to login to some community forum page where everyone has come to complain about the same thing. I'm all for layout changes but this one has so much wasted space, everything used to be at my fingertips and now I get 2 **bleep** recommendations and a ton of unreasonable scrolling to find things. c'mon devs bring us back, this new layout is trash.
Same - bring the fire. This new layout is terrible.
Funny because if you look back you can find people complaining about them trying this exact same layout 2 years ago, and here we are again. This is terrible - such a waste of space, bad UI planning, at least let people opt out and tell them to give feedback rather than force your users to go online to complain.
Funny because if you look back you can find people complaining about them trying this exact same layout 2 years ago, and here we are again. This is terrible - such a waste of space, bad UI planning, at least let people opt out and tell them to give feedback rather than force your users to go online to complain. Switch back or I'm leaving to another service.
Plan
Premium
Country
USA
Device
Google Pixel 6
Operating System
Android Oreo
My Question or Issue
The new home page for phones is repugnant, it doesn't show you previously played anymore, hids podcasts, and is just a mess of albums thrown on the front. Can I fix this, or an I gonna have to get an I-Phone for apple music?
This is a "temporary" test where they are trying to find out how far they can push us. You don't need an Iphone tho, tidal, deezer work just as well as this. And they still recommend music.
The new start screen for the app is really confusing and not clear at all.
Why Are the symbols so big? And why can'T you swipe to the right? It is really a total waste of the screen size.
Please change it back to the old one. It was way better. Thanks.
You really need a screen shot for this trash?? 😕 I would think they know beforehand. HAD TO KNOW THIS WAS GONNA **bleep** OFF ALL YOUR SUBSCRIBERS! There's NO WAY NOBODY THOUGHT THIS WOULD BE A SUCCESS! 🤣🤣🤣 This has to be addressed immediately
Yes, please Spotify - bring back the previous UI!
I hate Podcasts and now my homescreen is full of it.
I have to search now for "Your weekly mix".
the recently played section of homepage on the app has disappeared, this is infuriating as it is 80% of how I use the app. Bring back this feature ASAP!! Spotify is useless to me if I can’t keep track of what playlists and albums I have been listening to and return to them through the day/week.
I second all of these comments. Spotify is next to useless for me now. Seriously considering cancelling my Premium Family Subscription. Who can we talk to about reverting?
I am also having this problem and it’s making want to use Apple Music instead of Spotify. You can’t find anything on the new Home Screen and I’m pretty sure it’s for some sort of test for podcast listeners. Maybe update it for people who actually listen to podcasts more than music🙄😭
You should have made it an option if we wanted to test it and also had an option to turn it off. Very disappointed with the customer aspect of what you’re trying to do. After reading hundreds of comments (all negative) you’d think the Spotify team would get the picture and change it back. Also looks like they tried this years ago and that also failed.
Hi Vasil,
Where does one submit their feedback? Customer service agents in the chat line said to post in here. I have and so have others and now we're being asked again by you and other moderators to provide feedback. Is there another medium?
Respectfully,
Mrscully97
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…