Read through this article and troubleshoot all these solutions: (Link!)
If you've tried these to no avail, reply back to this thread and I'll try to help you as best as I can.
(Also, try not to be too hard on Michael. He's just trying to help!)
----------------------------------------------------------- Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST
New install from spotify, we are talking about an iPhone ap here
If these steps didn't work, please try another WiFi connection or change the settings on your firewall/router to make an exception for Spotify.
another connection? this is my home Wi-Fi, are you suggesting I don't use spotify at home? Or purchase a new account?
Open ports in your firewall
You can also allow the IP range and ports that Spotify is using in your firewall or router: Open the firewall for 184.108.40.206/21 and open port 4070 for TCP as well as port 80 for TCP.
Serious, where is my firewall, what does it have to do with my iPhone ap???
and again, can someone tell me why premium users (WHO PAY, YES PAY MONTHLY FEES, THATS RIGHT CASHOLA, DOLLARS MONEY) not get some support service rather than going through streams of forums like a free user who (PAYS NOTHING, TAKES IT FOR FREE, DOEN'T REALLY SUPPORT THE SPOTIFY BOTTOM LINE).
And finally, did you even read what my issue was, it was syncing iPhone issues, not can't get online...
for God sakes I realize you are a Mod and probably not paid, or paid very low, but I am into this for several hours now, I can't call for help, can't email for help .. WTF is this???????????????
jonathang - First of all, welcome to the community. Sorry to hear that you're running into these problems, but our fellow users were just trying to help. They do deserve a little bit of courtesy. If you feel that the community isn't the place for you to get support, we always have our contact form where you can contact Spotify directly.
Now, onto your account. I've taken a look at our database, and it seems that you have two accounts. One linked to your Facebook account, and one made with a username. Try logging out, and logging in with your Facebook details - Premium seems to be linked to this account. You should be playing songs before you know it.