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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
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Soundrop for mobile?

Wil soundrop be coming to mobile? Love discovering new tracks on the app, would be great if I could do it whilst I'm on the go as well! Please add this to the mobile app!

Casual Listener

Wil soundrop be coming to mobile?   Love discovering new tracks on the app, would be great if I could do it whilst I'm on the go as well!   Please add this to the mobile app!

David

Spotify Legend

1029 Views

2 replies

0 likes

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Offline playlists use 3G after syncing over WiFi

Hi, here's what I did (1) and what my problem is (2): 1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time and the display didn't go to sleep. All songs show the green circle in...

Casual Listener

Hi,   here's what I did (1) and what my problem is (2):   1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time a...

MichaelJerzak

Composer

830 Views

1 replies

0 likes

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iPad problems syncing

On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However, I restarted my ipad and re downloaded spotify whi...

Newbie

On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However...

MichaelJerzak

Composer

595 Views

2 replies

0 likes

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Local files won't go on to music app for ipod touch

the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?

Newbie

the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
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Solved!! Premium Account

I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i must be a spotify premium member. Could this be that...

Casual Listener

I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i m...

mstome

Casual Listener

519 Views

1 replies

0 likes

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TO ALL PEOPLE HAVING TROUBLE SYNCING LOCAL FILES

I cannot take credit for this, i found a post hidden deep in the forum. But it worked for me. I know what your thinking, youve read the posts saying "THIS WORKS FOR ME" and it tells you to turn your firewall off/turn it on and off etc etc. I tried ab...

Casual Listener

I cannot take credit for this, i found a post hidden deep in the forum. But it worked for me. I know what your thinking, youve read the posts saying "THIS WORKS FOR ME" and it tells you to turn your ...

asdffrgtg

Newbie

1191 Views

2 replies

0 likes

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Radio stations vanished after upgrade to iOS 6.1.3

I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose....I reinstalled spotify but that made no difference. Does anyone know how I can get the radio back?

Newbie

I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose.... I reinstalled spotify but that made no difference. Does anyone know how...

Leticia1978

Casual Listener

527 Views

2 replies

0 likes

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Screen size & postition

Is there a reason for having the album art drop down into the thumbsup/thumbsdown area? It cuts off the bottom of the album art image and there's a lot of wasted space above it to be moved to...Is this a "feature" or will this be fixed? This is on an...

Visitor

Is there a reason for having the album art drop down into the thumbsup/thumbsdown area? It cuts off the bottom of the album art image and there's a lot of wasted space above it to be moved to...Is th...

user-removed

Not applicable

719 Views

4 replies

0 likes

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Iphone not playing music at all

So my I have a premium account and none of my playlists or streamed songs play. If i delete the app and redownload it, the first song i play, wil play til about 2:00 minutes and then it pauses. If i try to change songs the song times and play/pause b...

Newbie

So my I have a premium account and none of my playlists or streamed songs play. If i delete the app and redownload it, the first song i play, wil play til about 2:00 minutes and then it pauses. If i ...

softtailkiki99

Casual Listener

839 Views

3 replies

0 likes

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Bug on the spotify app on Iphone

When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song.very irritating when you are out running for egjust wanted to r...

Regular

When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song. very irr...

Peter__

Community Legend

456 Views

1 replies

0 likes

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  • 1 replies
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Calls to my phone don't come in when spotify is playing

DescriptionWhenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the call goes directly to Voicemail. This happens everytime I have spotify running. A more detailed descr...

Regular

Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the call goes directly to Voicemail.  This happ...

Goodman

Spotify Legend

11464 Views

17 replies

3 likes

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So... how much longer until we can sort playlists on iPhone?

Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest first on PC, and that's how I listen to my music. I...

Newbie

Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest ...

markdmc

Music Fan

547 Views

1 replies

0 likes

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  • 1 replies
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Fel användarnamn

Hur loggar man in på Iphone  med Isén ( obs tecknet )

Newbie

Hur loggar man in på Iphone  med Isén ( obs tecknet )

339 Views

0 replies

0 likes

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  • 0 likes

Spotify on my iPhone is almost useless

It never synchs. It always pauses. Streaming is very slow, songs stutter, and some times take about 25 to 30 seconds to start streaming. When I'm in a hurry and I need my stuff synched while doing some stuff before leaving the house, I grab the phone...

Casual Listener

It never synchs. It always pauses. Streaming is very slow, songs stutter, and some times take about 25 to 30 seconds to start streaming. When I'm in a hurry and I need my stuff synched while doing so...

arik

Newbie

754 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Sync while having screen locked. :-)

Hi. Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page after i started using Spotify on my iOS-device.

Regular

Hi.   Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page...

Freffa22

Regular

4415 Views

2 replies

0 likes

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help please

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Newbie

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Peter__

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Offline playlists will not sync to iPhone 4

HiPlease can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I have reached 3,333 tracks or am on a 4th device. I pay fo...

Casual Listener

Hi Please can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I ha...

Vc0302

Casual Listener

537 Views

2 replies

0 likes

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Says I am not a premium user when I am

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downloaded ! HELPPPPP PLEASEEEE

Newbie

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downl...

Peter__

Community Legend

409 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New IOS update 2/27/13 taken away EQ from the app- also , what's with the recommendations?

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me. I went to check if my EQ's had reset after the update and realized I could not bring them back up. Spotify, please FI...

Music Fan

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me.   I went to check if my EQ's had reset after the update ...

Fraga

Newbie

1813 Views

4 replies

10 likes

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  • 4 replies
  • 10 likes

ima premium user got the recipt says my card will be charged but

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site again this question aint even on here im n an ipad 4 wi...

Newbie

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site agai...

Peter__

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes