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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

  • Music Fan
  • Echo_The_Cute_Wolf
  • Roadie
  • 55741 Views
  • 976 replies
  • 353 likes
  • iOS
  • 55741 Views
  • 976 replies
  • 353 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397136 Views
  • 879 replies
  • 326 likes
  • 397136 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78516 Views
  • 124 replies
  • 32 likes
  • 78516 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17926 Views
  • 8 replies
  • 0 likes
  • 17926 Views
  • 8 replies
  • 0 likes

Songs stop at 1:27 min (Bluetooth Stream)

Hi, i like Spotify really but i have a Problem with Bluetooth Stream in my Car (Smart Brabus). Every Song i stream to the Radio stopped at 1:27 min. Then i can't touch the play button on my Iphone to go on. But if I wind the song it will be go on and...

  • Casual Listener
  • Hi,   i like Spotify really but i have a Problem with Bluetooth Stream in my Car (Smart Brabus). Every Song i stream to the Radio stopped at 1:27 min. Then i can't touch the play button...
  • Demogorgon
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Sync iPhone to Macbook with create network

I created a wireless network with my laptop and it does not shares the internet (not allowed). When I connect my iPhone to the wireless network my iPhone does not show up in the devices list. What to do?

  • Regular
  • I created a wireless network with my laptop and it does not shares the internet (not allowed). When I connect my iPhone to the wireless network my iPhone does not show up in the devices list. &nb...
  • 479 Views
  • 0 replies
  • 0 likes
  • 479 Views
  • 0 replies
  • 0 likes

Solved!! Desktop doesn't recognize iOS 6 BETA devices

Apple just released iOS 6 BETA 1 today. The app works normally on my iPhone and iPad with iOS 6 BETA installed, but for some reason the desktop app is not recognizing any iPad with iOS 6 BETA. Under devices in the Spotify desktop app, my iPad is not ...

  • Spotify Star
  • Spotify Star
  • Apple just released iOS 6 BETA 1 today. The app works normally on my iPhone and iPad with iOS 6 BETA installed, but for some reason the desktop app is not recognizing any iPad with iOS 6 BETA. ...
  • MattSuda
  • Spotify Star
  • 1560 Views
  • 8 replies
  • 0 likes
  • 1560 Views
  • 8 replies
  • 0 likes

Syncing in spotify app is horribly slow

Why am I making a new topic? Because the mods seem to be ignoring the other one. Why is the spotify app so slow to sync music? It takes mine 20+ minutes to sync one song. My Internet connection is plenty fast enough and I have tried on several networ...

  • Casual Listener
  • Why am I making a new topic? Because the mods seem to be ignoring the other one. Why is the spotify app so slow to sync music? It takes mine 20+ minutes to sync one song. My Internet connection is ...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Duplication of Album Covers - Can it be altered?

Any ideas as to whether i can reduce the amount of album covers shown? Preferably to just one, Thanks

Duplication of Album Covers
  • Casual Listener
  • Any ideas as to whether i can reduce the amount of album covers shown? Preferably to just one, Thanks  
  • user-removed
  • Not applicable
  • 238 Views
  • 4 replies
  • 0 likes
  • 238 Views
  • 4 replies
  • 0 likes

iPhone connection/buffering issues

I have an iPhone 4, and a 3G connection. When I am listening, it sometimes will stop playing in the middle of a song, or won't be able to play the next song. But I don't have any problem if I turn off the wi-fi on my phone. Is there a way to get arou...

  • Newbie
  • I have an iPhone 4, and a 3G connection. When I am listening, it sometimes will stop playing in the middle of a song, or won't be able to play the next song. But I don't have any problem if I turn of...
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes

Won't download songs

Hey! I just got Spotify Premium and the iOS app but if I click on the button to get them offline, it says there is not enough storage for the playlist (it's 10 songs and I got more than 200 mb free space). What's wrong? Cheers, Timo

  • Casual Listener
  • Hey! I just got Spotify Premium and the iOS app but if I click on the button to get them offline, it says there is not enough storage for the playlist (it's 10 songs and I got more than 200 mb free...
  • timoh
  • Casual Listener
  • 812 Views
  • 1 replies
  • 0 likes
  • 812 Views
  • 1 replies
  • 0 likes

Solved!! Connection problem (D10.spotify.com:4070)

On my iPAD (2) I suddenly cannot connect. Some message about DNS-problem: (D10.spotify.com:4070). On the iPad itself there is a working (wifi) connection to the internet. Can anybody help me please, I miss my music.

  • Music Fan
  • On my iPAD (2)   I suddenly cannot connect.  Some message about DNS-problem: (D10.spotify.com:4070). On the iPad itself there is a working (wifi) connection to the internet. Can anybody h...
  • amansterdam
  • Casual Listener
  • 3054 Views
  • 6 replies
  • 0 likes
  • 3054 Views
  • 6 replies
  • 0 likes

Can't Like Radio Songs

When I try to like some of the songs on various radio stations it won't let me like it (or even dislike it). ex. Listening to Country Radio and went to like Dierks Bently - Am I The Only One and it wouldn't let me press the thumbs up. This has happen...

  • Newbie
  • When I try to like some of the songs on various radio stations it won't let me like it (or even dislike it).  ex. Listening to Country Radio and went to like Dierks Bently - Am I The Only O...
  • 940 Views
  • 0 replies
  • 2 likes
  • 940 Views
  • 0 replies
  • 2 likes

Deleted Liked From Radio - iPad

By mistake I deleted the "Liked from Radio" playlist. This question is already put by some users. One reply by Spotify/"David" mentioned that "David" on Spotify support had restored the playlist externally from the support. Please, Spotify support, c...

  • Visitor
  • By mistake I deleted the "Liked from Radio" playlist. This question is already put by some users. One reply by Spotify/"David" mentioned that "David" on Spotify support had restored the playlist exte...
  • Nessisla
  • Casual Listener
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Playing music on spotify in car

Hiya, I went on holiday recently and spotify worked very well on the app on the plane etc when offline, however it doesn't work when I plug it into the lead connected to my stereo system. When i choose the correct setting it says 'no music' even when...

  • Regular
  • Hiya,    I went on holiday recently and spotify worked very well on the app on the plane etc when offline, however it doesn't work when I plug it into the lead connected to my stereo sy...
  • jimmut
  • Gig Goer
  • 981 Views
  • 1 replies
  • 0 likes
  • 981 Views
  • 1 replies
  • 0 likes

Disappearance of my "favorite radio songs" playlist

Hello, Usually, when I listen to a song (with my iPhone) in a radio and i like it, clicking on the "thumb up" icon permits me to save the song in an automatically created playlist called "Favorite radios songs" (I am not sure of the English title of ...

  • Casual Listener
  • Hello,   Usually, when I listen to a song (with my iPhone) in a radio and i like it, clicking on the "thumb up" icon permits me to save the song in an automatically created playlist cal...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Radio not connecting in iPad/iPhone

and I am connected to the internet on both devices, + i am in online mode in both devices, what to do?

  • Music Fan
  • and I am connected to the internet on both devices, +  i am in online mode in both devices, what to do?
  • jimmut
  • Gig Goer
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! facebookErrDomain 10000

Hi there, I wanted to give Spotify Premium a chance but it won't login on my iPhone. I have an iPhone 4S with the latest iOS version. What happens when I try to login via facebook: it switches to the facebook app, loads, switches back to spotify an t...

  • Casual Listener
  • Hi there,   I wanted to give Spotify Premium a chance but it won't login on my iPhone. I have an iPhone 4S with the latest iOS version. What happens when I try to login via facebook: it sw...
  • bdelay
  • Newbie
  • 1789 Views
  • 8 replies
  • 0 likes
  • 1789 Views
  • 8 replies
  • 0 likes

Spotify Premium user: Songs & playlists won't sync. Please help :(

The songs are listed on my playlists but they have not synced. I don't know what else I have to do. I have tried syncing my iphone to the mac, made sure I was on wifi, ???. Any suggestions welcomed!

  • Newbie
  • The songs are listed on my playlists but they have not synced.  I don't know what else I have to do.  I have tried syncing my iphone to the mac, made sure I was on wifi, ???.   Any s...
  • Kyatto
  • Casual Listener
  • 6728 Views
  • 5 replies
  • 4 likes
  • 6728 Views
  • 5 replies
  • 4 likes

clean catch?

How to clean the Spotifys catche files on iOS? After a while the app (and this is a problem with many other apps.. the apps have to do this individually since its not a "empty all" in iOS...) are so large its starting to annoy me and leaving leaving ...

  • Newbie
  • How to clean the Spotifys catche files on iOS?  After a while the app (and this is a problem with many other apps.. the apps have to do this individually since its not a "empty all" in iOS...)...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

offline mode library

Hi at the moment i'm testing the spotify perium so i made a playlist for my iphone, if i'm on the road and don't like to stream. i've got this playlist in the offline mode. but now, if i'm in the offline mode on my phone, there is no library view. am...

  • Casual Listener
  • Hi   at the moment i'm testing the spotify perium so i made a playlist for my iphone, if i'm on the road and don't like to stream. i've got this playlist in the offline mode. but now, if i'm...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Can sync localfiles

I have troubling syncing local files, this problem just accoured one day i didnt do anything odd. - I have tried to resync, uninstalling and reinstall software on both computer and iphone - i have tried to plug phone into computer, (spotify cant find...

  • Newbie
  • I have troubling syncing local files, this problem just accoured one day i didnt do anything odd.   - I have tried to resync, uninstalling and reinstall software on both computer and iphone ...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes