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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30766 Views

40 replies

9 likes

  • 30766 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95496 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123836 Views

19 replies

38 likes

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  • 19 replies
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Ipod 2 gen not showing under devices

Hi all, I've an Ipod Nano 2gen and it's not showing under devices.I've OSX 10.8.2 and latest version of spotify. I connected the USB after Spotify start and I don't have itunes running.I took care of not having any sync preferences between the ipod a...

Casual Listener

Hi all,   I've an Ipod Nano 2gen and it's not showing under devices. I've OSX 10.8.2 and latest version of spotify.   I connected the USB after Spotify start and I don't have itunes ru...

Gianlu6969

Casual Listener

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
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IPhone app 0.6.0.181 constantly crashes

StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...

Music Fan

StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...

Liam

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
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Problem with offline playlist: Premium User

Hi, I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have very simple/small playlists. Also, I have a premium membership. Pl...

Newbie

Hi,    I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have ...

Liam

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

iPhone4 only sync offline content while in 2G/3G

Hi there,My iphone4 is not syncing songs in Wifi, only does it if button "syncronize in 2G/3G" is on. So my 3G data plan is going out quickly.Thanks Javi

Newbie

Hi there, My iphone4 is not syncing songs in Wifi, only does it if button "syncronize in 2G/3G" is on. So my 3G data plan is going out quickly. Thanks   Javi

Liam

Community Legend

419 Views

1 replies

0 likes

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  • 1 replies
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Equalizer???? Where is it now

Why did they remove the equalizer that was my main reason of subscribing to spotify if there is a new way to open up the equalizer can somebody tell me because then I'm gonna start buying songs again because I love to listen to music in a way that so...

Newbie

Why did they remove the equalizer that was my main reason of subscribing to spotify if there is a new way to open up the equalizer can somebody tell me because then I'm gonna start buying songs again...

Peter__

Community Legend

1492 Views

1 replies

1 likes

Equalizer help
  • 1492 Views
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iPhone 4s will not sync off line content

I have all OS updates on iPhone, reinstalled Spotify, only two devices are operational, all setting on iPhone are set per community suggestions, desktop has been synced, phone shows that it is trying to sync playlist tracks but will not after 10 hour...

Casual Listener

I have all OS updates on iPhone, reinstalled Spotify, only two devices are operational, all setting on iPhone are set per community suggestions, desktop has been synced, phone shows that it is trying...

measeval

Casual Listener

484 Views

2 replies

0 likes

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  • 2 replies
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Synced playlists function unusable?;

Synced playlists keep disappearing and now so slow to recreate on latest ipad and iPhone5 as to be unusable.I see a lot of traffic about this in 2012 but don't see much here now ... If sorted can anyone advise?Also can't see where to make a formal co...

Casual Listener

Synced playlists keep disappearing and now so slow to recreate on latest ipad and iPhone5 as to be unusable. I see a lot of traffic about this in 2012 but don't see much here now ... If sorted can...

320 Views

0 replies

0 likes

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I cannot access premium on my Ipad now- it only lets me do radio even though I paid for premium

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access premium features on my IPad- only radio.

Newbie

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access  premium features on my IPad- only radio.

Liam

Community Legend

467 Views

2 replies

0 likes

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  • 2 replies
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Why is USB syncing not an option?

Hi, Just wanted to know why usb syncing is disabled on Spotify. It just makes more sense for me to be able to quickly sync over usb rather than connect my PC and Phone to the same WIFI and do a ritualistic dance around these two objects for my phone ...

Visitor

Hi,   Just wanted to know why usb syncing is disabled on Spotify. It just makes more sense for me to be able to quickly sync over usb rather than connect my PC and Phone to the same WIFI and d...

radiuz

Roadie

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
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sharing subscripton?

Hi!I am going to buy a premium suscription next week and I was wondering if it is possible to share the access between an iphone and an ipad.Thanks for all.Oscar

Newbie

Hi! I am going to buy a premium suscription next week and I was wondering if it is possible to share the access between an iphone and an ipad. Thanks for all. Oscar

Peter__

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
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My premium account doesn't work on iphone 5!!

I just purchased premium for my account, but it doesn't work on my iphone. It says i still need to purchase premium to listen to streaming. What is the problem?

Newbie

I just purchased premium for my account, but it doesn't work on my iphone. It says i still need to purchase premium to listen to streaming. What is the problem? 

Peter__

Community Legend

984 Views

3 replies

0 likes

  • 984 Views
  • 3 replies
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Solved!! All I hear is white noise static on my spotify iPhone app. Please help!!!

Hi There, For the past couple of weeks, I've been hearing a lot of static white noise ONLY when I play music on my iphone spotify app. For some reason, all my other music on my phone works fine.Please let me know how to fix this issue, I can't seem t...

Casual Listener

Hi There,   For the past couple of weeks, I've been hearing a lot of static white noise ONLY when I play music on my iphone spotify app. For some reason, all my other music on my phone works f...

Peter__

Community Legend

4346 Views

3 replies

0 likes

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  • 3 replies
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Solved!! problem with old iOS application

Hey guys! I recently got iPhone 2G and there is a problem with login into my account. I created my account long time ago via Facebook (there was no other way these days) and it's impossible to log in with Facebook on this old Spotify version. I need ...

Regular

Hey guys!   I recently got iPhone 2G and there is a problem with login into my account. I created my account long time ago via Facebook (there was no other way these days) and it's impossible ...

Liam

Community Legend

1081 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Doesn't recognize my premium account

I pay $9.99 monthly but from my phone I can't access premium content. I see other folks who've created duplicate accounts here and I'm pretty sure the same happened to me. Can anyone help? Thanks.

Newbie

I pay $9.99 monthly but from my phone I can't access premium content. I see other folks who've created duplicate accounts here and I'm pretty sure the same happened to me. Can anyone help? Thanks.

Liam

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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Spotify and ITunes conflict when playing back on car stereo

I have a USB port that connects into the bottom of my iPhone 4S and plays music from my iPhone through the car stereo when I set the car stereo to "iPod". If I start Spotify it will play the song I am currently playing but if I skip to the next song ...

Newbie

I have a USB port that connects into the bottom of my iPhone 4S and plays music from my iPhone through the car stereo when I set the car stereo to "iPod".  If I start Spotify it will play the so...

David

Spotify Legend

2126 Views

2 replies

0 likes

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Rolling Back to a Previous Version

I just made the enormous mistake of assuming that the new update would bring further Spotify awesomeness. However the Equalizer has now been removed. Does anyone know how I can roll back my software to a previous version? I am using a new, fully ios ...

Casual Listener

I just made the enormous mistake of assuming that the new update would bring further Spotify awesomeness.  However the Equalizer has now been removed.  Does anyone know how I can roll back ...

MichaelJerzak

Composer

870 Views

1 replies

0 likes

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Randomised Play

Whilst using Spotify on my Mac I can double click on my 'Library' and Spotify will randomly (with suffle enabled) play anything from any of the hundreds of playlists I have. BUT. When on my iPhone there is no function to randomly play ANYTHING from a...

Casual Listener

Whilst using Spotify on my Mac I can double click on my 'Library' and Spotify will randomly (with suffle enabled) play anything from any of the hundreds of playlists I have. BUT.   When on my ...

Crookedeyeboy

Casual Listener

514 Views

2 replies

0 likes

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Help!

Hello .I have been billed by spotify and still have not received mg access to spotify premium all I want to do us listen to my playlists. Help?

Newbie

Hello .I have been billed by spotify and still have not received mg access to spotify premium all I want to do us listen to my playlists. Help?

dawis

Music Fan

382 Views

2 replies

0 likes

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Premium doesn't work on iPhone

I signed up for the 30days premium trial.On the MacBook Pro the screenshot is that:http://i46.tinypic.com/120qygy.pngBut on iPhone 5:http://i48.tinypic.com/2heyhop.png So on the Macbook WORKS but on the iPhone it says i've got "x left hours free tria...

Casual Listener

I signed up for the 30days premium trial. On the MacBook Pro the screenshot is that: http://i46.tinypic.com/120qygy.png But on iPhone 5: http://i48.tinypic.com/2heyhop.png   So on the Macb...

Liam

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes