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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37241 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102797 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299206 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

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Spotify Premium y descargas en IPOD

Buenos dias. Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa música, ¿ya es de tu propiedad para siempre? Gracias

Casual Listener

Buenos dias.   Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa...

418 Views

0 replies

0 likes

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spotify premium playlists disappear and fail to show as cached on iphone4

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they do, they are no longer cached for offline. Curiousl...

Newbie

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they ...

752 Views

0 replies

1 likes

iphone4 syncing offline
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Solved!! New user - Problem playing music on ipad

I am new to Spotify and have downloaded the app on my ipad. When I go to play music, I get a pop-up which says that I need premium to do that. What am I doing wrong ?

Casual Listener

I am new to Spotify and have downloaded the app on my ipad.  When I go to play music, I get a pop-up which says that I need premium to do that.  What am I doing wrong ?

Bfcmet

Casual Listener

969 Views

2 replies

0 likes

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  • 2 replies
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new user - iphone not picking up premium status

hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to stream on demand. how do i fix this? thanks!

Casual Listener

hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to str...

MichaelJerzak

Composer

1553 Views

7 replies

0 likes

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Solved!! My Premium account is not working on my iPhone!!

I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use the premium features. I hope this isnt a scam, thi...

Casual Listener

I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use...

kboxle9286

Newbie

2519 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Uso de memoria en iphone.

Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.

Newbie

Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.

537 Views

0 replies

0 likes

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Premium

Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg

Newbie

Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg

Peter__

Community Legend

427 Views

1 replies

0 likes

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  • 1 replies
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Local Files on iPhone 4 don't work properly.

Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to become greyed out. It even seems like the song is ...

Newbie

Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to...

cwvink

Casual Listener

759 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify telling me I don't have a Premium account?

Hey guys,I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium users can stream on demand." I have tried to log out and ...

Casual Listener

Hey guys, I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium us...

Peter__

Community Legend

4001 Views

6 replies

0 likes

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  • 6 replies
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Update to premium when already paying for premium

I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.

Casual Listener

I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.

Peter__

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
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Premium

my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".

Newbie

my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".

Peter__

Community Legend

494 Views

2 replies

0 likes

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  • 2 replies
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**bleep** THIS I PAYED MY MONEY WHERE'S MY PREMIUM?!?!?

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using my face book account I'm using my actual spotify I'...

Music Fan

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using ...

markodor1234

Newbie

2256 Views

13 replies

0 likes

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  • 13 replies
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Solved!! Am I using the 30 day trial?

First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days. So did I ever get my 30 day trial??

Casual Listener

First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days....

Itsluis202

Casual Listener

656 Views

2 replies

0 likes

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Ipod 2 gen not showing under devices

Hi all, I've an Ipod Nano 2gen and it's not showing under devices.I've OSX 10.8.2 and latest version of spotify. I connected the USB after Spotify start and I don't have itunes running.I took care of not having any sync preferences between the ipod a...

Casual Listener

Hi all,   I've an Ipod Nano 2gen and it's not showing under devices. I've OSX 10.8.2 and latest version of spotify.   I connected the USB after Spotify start and I don't have itunes ru...

Gianlu6969

Casual Listener

450 Views

2 replies

0 likes

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  • 2 replies
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IPhone app 0.6.0.181 constantly crashes

StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...

Music Fan

StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...

Liam

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Problem with offline playlist: Premium User

Hi, I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have very simple/small playlists. Also, I have a premium membership. Pl...

Newbie

Hi,    I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have ...

Liam

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

iPhone4 only sync offline content while in 2G/3G

Hi there,My iphone4 is not syncing songs in Wifi, only does it if button "syncronize in 2G/3G" is on. So my 3G data plan is going out quickly.Thanks Javi

Newbie

Hi there, My iphone4 is not syncing songs in Wifi, only does it if button "syncronize in 2G/3G" is on. So my 3G data plan is going out quickly. Thanks   Javi

Liam

Community Legend

434 Views

1 replies

0 likes

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  • 1 replies
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Equalizer???? Where is it now

Why did they remove the equalizer that was my main reason of subscribing to spotify if there is a new way to open up the equalizer can somebody tell me because then I'm gonna start buying songs again because I love to listen to music in a way that so...

Newbie

Why did they remove the equalizer that was my main reason of subscribing to spotify if there is a new way to open up the equalizer can somebody tell me because then I'm gonna start buying songs again...

Peter__

Community Legend

1505 Views

1 replies

1 likes

Equalizer help
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iPhone 4s will not sync off line content

I have all OS updates on iPhone, reinstalled Spotify, only two devices are operational, all setting on iPhone are set per community suggestions, desktop has been synced, phone shows that it is trying to sync playlist tracks but will not after 10 hour...

Casual Listener

I have all OS updates on iPhone, reinstalled Spotify, only two devices are operational, all setting on iPhone are set per community suggestions, desktop has been synced, phone shows that it is trying...

measeval

Casual Listener

500 Views

2 replies

0 likes

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  • 2 replies
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Synced playlists function unusable?;

Synced playlists keep disappearing and now so slow to recreate on latest ipad and iPhone5 as to be unusable.I see a lot of traffic about this in 2012 but don't see much here now ... If sorted can anyone advise?Also can't see where to make a formal co...

Casual Listener

Synced playlists keep disappearing and now so slow to recreate on latest ipad and iPhone5 as to be unusable. I see a lot of traffic about this in 2012 but don't see much here now ... If sorted can...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes