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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48255 Views
  • 15 replies
  • 36 likes
  • 48255 Views
  • 15 replies
  • 36 likes

How can I get my iOS playlists to be in the same order that they are on the desktop app?

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

  • Newbie
  • I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?
  • Callacrap
  • Casual Listener
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

iOS losing content

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

  • Newbie
  • my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Downloading on my Ipod

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...

  • Newbie
  • I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

can't sync starred list to iphone

how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.

  • Newbie
  • how do I sync my starred list to my iphone?  Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...".  ps.  I really don't know my way a...
  • Peter__
  • Community Legend
  • 835 Views
  • 1 replies
  • 0 likes
  • 835 Views
  • 1 replies
  • 0 likes

Spotify does not allow me make playlists in offline mode on iPhone 4s

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...

  • Regular
  • I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...
  • Srurak
  • Regular
  • 1564 Views
  • 11 replies
  • 0 likes
  • 1564 Views
  • 11 replies
  • 0 likes

Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

  • Casual Listener
  • Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...
  • Sam
  • Spotify
  • 528 Views
  • 2 replies
  • 1 likes
  • 528 Views
  • 2 replies
  • 1 likes

Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

  • Visitor
  • I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

  • Newbie
  • Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...
  • christina4
  • Casual Listener
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

  • Music Fan
  • I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...
  • BitRift
  • Music Fan
  • 1222 Views
  • 1 replies
  • 1 likes
  • 1222 Views
  • 1 replies
  • 1 likes

Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

  • Newbie
  • I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...
  • Katehollyr
  • Casual Listener
  • 1207 Views
  • 4 replies
  • 0 likes
  • 1207 Views
  • 4 replies
  • 0 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

  • Visitor
  • I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

  • Casual Listener
  • Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
  • Peter__
  • Community Legend
  • 993 Views
  • 3 replies
  • 0 likes
  • 993 Views
  • 3 replies
  • 0 likes

Playlists won't sync

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...

  • Music Fan
  • Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...
  • Predata88
  • Music Fan
  • 390 Views
  • 2 replies
  • 1 likes
  • 390 Views
  • 2 replies
  • 1 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

  • Music Fan
  • I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know w...
  • Peter__
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

  • Newbie
  • On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Search feature not loading on iphone 4

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

  • Newbie
  • Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
  • Iluvomd
  • Casual Listener
  • 664 Views
  • 6 replies
  • 0 likes
  • 664 Views
  • 6 replies
  • 0 likes

How can`t get my tracks from local files to Ipod touch

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...

  • Newbie
  • I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please?  The Ipod dosent occure under devi...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Radio only available online - disconnected multiple times

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...

  • Newbie
  • I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help.  You guys need a dedicated customer support email address.   I'm often bei...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Problems with Bluetooth

I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...

  • Newbie
  • I've always had bluetooth problems with my car.  I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth.  I've actually been usin...
  • klsnijder
  • Newbie
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Spotify not working outside wifi

Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard

  • Casual Listener
  • Hi,   For over a week now my spotify has not been syncing and I cannot play my playlists on the go!    Please help, what am I doing wrong!!??   thanks,   rich...
  • Liam
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes