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[iOS] Spotify Widget missing on lock screen

We've received reports from iOS users about the Spotify widget being invisible on their lock screen. When they attempt to view it from the from the notifications bar while the phone is locked, it appears blank.

Hi everyone,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone - just make sure you're running the latest version of Spotify 😎

 

If you're still having trouble, you can post a new thread in the relevant Help board here.

 

Cheers 💚

Top Answer
MattSuda
Spotify Star

Hey folks,

 

Thanks for reporting this issue.

 

This issue is now being investigated and will be fixed in an update soon. Make sure to keep the Spotify iOS app up to date.

Comments
eshawn72

Plan

Premium

 

Country

 

Device

(iPhone 14 Pro)

 

My Question or Issue

Since the most recent update.  I thought the Spotify widget on my iPhone lock screen disappeared.  Turns out, it was just made invisible.  I can tap on the empty space where the widget is. And Spotify will launch.  I just don't see the Spotify logo anymore where the widget should be.  How do I get it back?  I would prefer not having to delete and reinstall the app.

pomme1

Same exact issue here with iPhone 14 Pro as well.

Cicaone

The same on iPhone 12 mini

MancSaint

Same here. Spent ages trying to find it and it was there the whole time.

alan94290

Plan

Premium

Country

Taiwan

Device

iPhone 15 Pro Max

Operating System

iOS 17.6.1

 

My Question or Issue

After I updated the app to version 8.9.74.535, then the lock screen shortcut icon did not show up.

Digcha

Same problem on 15 pro max. Any solution?

MattSuda

Hey folks,

 

Thanks for reporting this issue.

 

This issue is now being investigated and will be fixed in an update soon. Make sure to keep the Spotify iOS app up to date.

MrAndy07

Me too,i need help

 

Sncajc

Same, idk what’s going on

Funkyhc

Same here