[iOS] Sleep Timer missing

Reply

Re: [iOS] Sleep Timer missing

user-removed
Not applicable

Sleep timer is missing on our premier account for podcasts only.

 

iphone 8, version 8.5.75

Re: [iOS] Sleep Timer missing

SonoIoEuropa
Visitor

I also don’t have the sleep timer function on my iPhone. 
It’s iPhone 7 and I’ve just downloaded Spotify again to see if the function would appear; it didn’t.

Re: [iOS] Sleep Timer missing

MadmanBlanco
Newbie

Device 

iPhone XR latest OS

 

Version 

8.5.81.1110


Podcast and Music 

Can’t access both.


Troubleshooting

Update

Delete and Download

Shutoff and Restart 

Re: [iOS] Sleep Timer missing - Status changed to: Under investigation

Ivan
Moderator
Moderator

Hi everyone,

 

Thanks for all your reports so far. We've passed them along to the right team and they're looking into it.

 

If you're missing the Sleep Timer on your iPhone make sure to add your +VOTE and leave a comment with the following details: 

 

  • Device details (build/model/OS)
  • Exact Spotify version
  • Screenshots displaying where the feature is missing
  • Troubleshooting steps you've tried so far

 

Note: Keep in mind that the Sleep Timer is currently not available on iPads. If you'd like to see this feature introduced on iPads, you can add your vote to this idea to show your support. 

 

Thanks!

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the wine that fills the cup of silence.” - Robert Fripp

Re: [iOS] Sleep Timer missing

Ivan
Moderator
Moderator

Hey there, 

 

We haven't heard from you in a bit!

 

Could you confirm if you still experience the same once you've updated your Spotify app to the latest version? If so, make sure to include the exact version you end up with on top of your device details. If you haven't provided those yet, check the Status Update of this thread for the full list of details we need. 

 

Enjoy your day! 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the wine that fills the cup of silence.” - Robert Fripp

Re: [iOS] Sleep Timer missing

Mihail
Moderator
Moderator

Hey everyone,

 

Thanks for your reports so far.

 

We've recently rolled out a new Spotify version that introduced a lot of improvements to the app. We would appreciate it if you share the exact Spotify version you see at your end if you're still experiencing this issue.  We need this info in order to get to the bottom of this and pinpoint the root cause of the behavior.

 

We haven't heard from you since @Ivan asked if this is still happening two weeks back and if we can't forward any new reports to the relevant team, we will have to cancel the investigation in the upcoming weeks. 

Thanks in advance, we will be keeping an eye out for your replies!

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

Re: [iOS] Sleep Timer missing

Peter
Moderator
Moderator

Hey folks,

 

We haven't heard back from you in a while, so we've moved this thread back to Help.

 

If you're still having trouble, make sure to start a new thread in the relevant board here and provide all the requested info.

 

Cheers!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS