iOS update 0.5.8 crashes constantly on iPad

[MattSuda]

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out.

The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly crashes. What's going on?

I'm running iOS 6.0.1 on the 4th generation iPad. 

Spotify can't seem to get their act together...

New update also kills the people tab on the iPad.

When clicking on the people tab, friends are shown for a few seconds and then the list disappears.

This happens on every re-launch. There is no way to get the people list to show for more than 3 seconds.

Also after clicking on settings and clicking on a settings menu on the iPad, the settings back arrow is cut off at the top.

My music experience has been ruined by these bugs.

UPDATE: 

I was able to use the app for a while -- notice the other bugs I found --  and after downloading playlists for offline use, the app started crashing.

Looks like downloading any playlist for offline use will constantly crash the app until you reinstall the app.

The most used feature on the iPad app constantly crashes the app?

What...? Updates need more testing before going live.

I would be happy to help test future updates.

[ron2812]

Description

Spotify app crashes on startup on iPhone and iPad. Unusable.

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

Spotify crashed on startup after updating the app. Doesn't work on any of my iOS devices anymore.

What I expected to happen

Since I only use Spotify for listening music and being a premium member, i expect it to work.

What actually happened

I can't listen to any music on my iOS devices.

My iPad/iPhone model

iPhone 5, iPad 3

Device’s Operating System

Both iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

~15

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, Austria

My username

ron2812

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes on startup. 

[ron2812]

Description

Spotify app crashes on startup on iPhone and iPad. Unusable.

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

[ron2812]

Spotify crashed on startup after updating the app. Doesn't work on any of my iOS devices anymore.

What I expected to happen

Since I only use Spotify for listening music and being a premium member, i expect it to work.

What actually happened

I can't listen to any music on my iOS devices.

My iPad/iPhone model

iPhone 5, iPad 3

Device’s Operating System

Both iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

~15

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, Austria

My username

ron2812

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes on startup. 

[crl]

iphone 4 - crashes since latest spotify app update.

was able to scroll to bottom of playlist before it would crash.. the next item being a folder containing further playlists. also was able to play playlists if i didnt scroll to the bottom of the screen. I moved the folder, containing these further playlists, to the top of the list with spotify on my mac, but, now spotify on iphone crashes immediately.

[Canushi]

Description

Spotify app crashes on startup on iPad 3, instantly. 

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

Spotify crashed on startup after updating the app. Does only work on my iPhone 5. My wifes iPhone 4 crashes as well as our iPad on startup.

What I expected to happen

I expect it to work on all my devices!

What actually happened

I updated the spotify software on my iPad 3 and on my wifes iPhone 4. After that I can't even start the App on the Ipad, because it crashes instantly. Resetting, reinstalling etc. didn't help.

My iPad/iPhone model

iPad 3, Iphone 4, Iphone 5 (works on Iphone 5)

Device’s Operating System

all iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

40-60

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, GER

My username

1127037874

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes on startup. 

DO SOMETHING!! And don't just play with the playlists!

[Canushi]

Description

Spotify app crashes on startup on iPad 3, instantly. 

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

[Canushi]

Spotify crashed on startup after updating the app. Does only work on my iPhone 5. My wifes iPhone 4 crashes as well as our iPad on startup.

What I expected to happen

I expect it to work on all my devices!

What actually happened

I updated the spotify software on my iPad 3 and on my wifes iPhone 4. After that I can't even start the App on the Ipad, because it crashes instantly. Resetting, reinstalling etc. didn't help.

My iPad/iPhone model

iPad 3, Iphone 4, Iphone 5 (works on Iphone 5)

Device’s Operating System

all iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

40-60

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, GER

My username

1127037874

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes on startup. 

DO SOMETHING!! And don't just play with the playlists!

[murui]

I am also affected by this problem.

Any chance you could take a look at my playlists as well?

[zoervleisj]

Can you give some hints on how to re-arrange the plalists? In other words; what is the excact problem? As someone suggested I created a new folder and put all my existing folders into that one, but that doesn't seem to work. Or do I have to re-install again?

[Tharobc]

Can anyone from spotify clarify when this will be resolved and how we go about claiming for the time without a useable service? When you pay for a service you expect a certain level of quality in return. Beta or not, that quality and customer service is just not there right now. 

[Leebe]

I'm haveing the same issue and I'm not happy about it....I will give it a few days then I will cancel my premium spotify subscription!

[Leebe]

I would suggest if spotify dosnt want thousands of people cancelling their subscriptions  yet hey move fast and at least give knowledge that they are working on the problem!

[LethalLottie]

Description

Spotify app crashes on when using playlists on iPhone 4.

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

Spotify crashes once i navigate to playlists. 

I have uninstalled, rebooted, cleaned up playlists, changed quality of off line music. nothing works

What I expected to happen

For the app to work as normal

What actually happened

The app keeps crashing, it's unusable.

My iPad/iPhone model

iPhone 5

Device’s Operating System

iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

approx 100

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, Netherlands

My username

LethalLottie

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes suddenly

[LethalLottie]

Description

Spotify app crashes on when using playlists on iPhone 4.

A more detailed description, using numbered steps

IOS 6.0.1, Spotify app 0.5.8

[LethalLottie]

Spotify crashes once i navigate to playlists. 

[LethalLottie]

I have uninstalled, rebooted, cleaned up playlists, changed quality of off line music. nothing works

What I expected to happen

For the app to work as normal

What actually happened

The app keeps crashing, it's unusable.

My iPad/iPhone model

iPhone 5

Device’s Operating System

iOS 6.0.1

Is your device jailbroken?

No

Approximately how many playlists do you have?

approx 100

My mobile Spotify version

0.5.8

My desktop Spotify version (if applicable)

0.8.5.1333

My provider and country

T-Mobile, Netherlands

My username

LethalLottie

Do you have any screenshots you can attach to more clearly explain your issue?

No, since the app crashes suddenly

[thesimo]

this is a server side issue. quit **bleep**ing about with your playlists trying to fix it.

half the people suggesting workarounds here have not got a clue what they're talking about.

[Greyheaven]

As I wrote in this thread, I have the same issue. Copy and Paste from there:

"Okay. I tried reinstalling the app, as well as restarting my phone.

Now the app doesn't crash as soon as I try to open it, but instead only when I try to press the Playlists tab. Which, of course, makes the app pretty useless to me.

Spotify, what should I do? I'm a paying customer and expect the service to work."

[ts330]

I've got the same problem! I'm about to get on an 11 hour flight in a few hours and am dreading it! This is exactly why I have spotify - thanks for f*cking it up at exactly the wrong time!

[drpioneer]

A mi me pasa exactamente igual, no se puede utilizar la aplicación. 

[Rocio]

Hello there,

We are very sorry for all the inconveniences this is causing to you..

But the team is working on it really hard.

I will keep you all posted.

Thanks a lot. 

[Accretion]

Hello, adding a me too here.

ipad 3, 6.0.1 and latest spotify app. Start spotify, shows the moving three dots, can quickly move between views and then crash. Restarted device and reinstalled, but problem persists.

Thanks for any and all information about this problem.

[KieranYo]

Another me too! Also reported to @SpotifyCares on twitter.

[Rankhar]

Same problem here, ios 6.0.1, latest version of spotify app crashes immediately upon startup (Ipad 3)

[aidenscho]

Same problem on iPad 2 for me. Also, on iPhone 4, most of my playlists have been put into a playlist folder that I deleted ages ago. Can't move them out of the folder and syncing it to my computer makes no difference.
Please test updates thoroughly before you send them out to the world and f&$k up everyone's paid musical enjoyment.
Worst update ever!
Thanks.

[electro-nyc]

Same problem here.

I am looking at a 2+ hour commute home tonight due to the hurricane aftermath. I would like to listen to my music on my paid premium account.

IOS 5.1.1 on iPad 1, latest version of spotify IOS app crashes immediately on startup.

[Pegun]

I experience the same problems as described.

Someone commented  that problems would solve after rearranging all playlists into one folder, reinstall Spotify on Iphone and the it should work.

Not for me!!

How to proceed? Or simply wait for a correction?