iPhone not syncing local files

[paulrose]

Hi,

My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred.

Any ideas why this would happen, and how to fix it?

Thanks

Paul

[Peter__]

Are you following the steps here to sync (using WiFi)?
https://support.spotify.com/learn-more/faq/#!/article/Sync-your-device-with-Spotify

[paulrose]

Yes - all already followed. Local files arent being transferred. How do I try and re-sync?

[Grace]

Hey,

Send us an email at spoti.fi/1eqFoF1 and we'll be able to help out 🙂