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music stops when sending messages via viber

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music stops when sending messages via viber

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Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 

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Lenore1985
The problem is not on spotify... it is viber... all you have to do is turn off the in app sounds. Go to the notifications and turn it off.

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5 Replies

meetchguzman
i have the very same issue. and i am starting to get pissed. if you have any resolution please share, thank you
Marked as solution

Lenore1985
The problem is not on spotify... it is viber... all you have to do is turn off the in app sounds. Go to the notifications and turn it off.
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ddimitris
Thank you. It solves the issue. However ios 10 has caused a lot of issues of apps interacting together. So how can one get support from the spotify team?

Lenore1985
@Spotifycares on twitter. I had a problem and no one solved until i sent them a tweet. For what I experienced, that is the best support.

meetchguzman
thank you, it worked..

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