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music stops when sending messages via viber

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music stops when sending messages via viber

12138760628
Newbie

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Lenore1985
Casual Listener
The problem is not on spotify... it is viber... all you have to do is turn off the in app sounds. Go to the notifications and turn it off.

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5 Replies

meetchguzman
Casual Listener
i have the very same issue. and i am starting to get pissed. if you have any resolution please share, thank you
Solution!

Lenore1985
Casual Listener
The problem is not on spotify... it is viber... all you have to do is turn off the in app sounds. Go to the notifications and turn it off.

View solution in original post

IMG_0050.PNG

ddimitris
Newbie
Thank you. It solves the issue. However ios 10 has caused a lot of issues of apps interacting together. So how can one get support from the spotify team?

Lenore1985
Casual Listener
@Spotifycares on twitter. I had a problem and no one solved until i sent them a tweet. For what I experienced, that is the best support.

meetchguzman
Casual Listener
thank you, it worked..
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