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my IPod touch doesn't open,nothing happens,help me please!

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my IPod touch doesn't open,nothing happens,help me please!

Regular

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICES
I do not know the reason, already tried several times, please help me to solve this problem,
I do not have ITunes installed, this will be the reason?

And I do not know what it means IOS.....
thank u very much

my internet is by cable but use wireless for my laptop.
thank you for helping me

 

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Re: my IPod touch doesn't open,nothing happens,help me please!

Community Legend

Hi, and welcome to the community!

 

First things first, iOS stands for i-Operating System, and is the operating system ipod touches, iphones and ipads run 🙂

 

Second thing second 😉

 

Are you connecting via WiFi or a USB cable? 

 

Don't forget the FAQ entry: https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files

 

Liam

 

Edit: Added link

 

View solution in original post

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Solution!

Re: my IPod touch doesn't open,nothing happens,help me please!

Regular

thank u very much for helping me,

I have my laptop connected by wireless
but my internet is cable

View solution in original post

3 Replies
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Solution!

Re: my IPod touch doesn't open,nothing happens,help me please!

Community Legend

Hi, and welcome to the community!

 

First things first, iOS stands for i-Operating System, and is the operating system ipod touches, iphones and ipads run 🙂

 

Second thing second 😉

 

Are you connecting via WiFi or a USB cable? 

 

Don't forget the FAQ entry: https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files

 

Liam

 

Edit: Added link

 

View solution in original post

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Re: my IPod touch doesn't open,nothing happens,help me please!

Community Legend

Hi. Are you following the steps in this FAQ (under the iphone tab) to synch your touch?

Highlighted
Solution!

Re: my IPod touch doesn't open,nothing happens,help me please!

Regular

thank u very much for helping me,

I have my laptop connected by wireless
but my internet is cable

View solution in original post

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