Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234795 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
116309 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
445095 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304694 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member. Please advise
I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member. Ple...
Community Legend
435 Views
2 replies
0 likes
I have the premium subsription on an iphone 5s, running ios 7.0.2 and have had the subscription for about a year now, and the radio function is not working, the screen comes up blank and does not allow me to search either. I have tried contacting cus...
I have the premium subsription on an iphone 5s, running ios 7.0.2 and have had the subscription for about a year now, and the radio function is not working, the screen comes up blank and does not all...
Community Legend
492 Views
1 replies
0 likes
Hi everyone, looking for a little help. I used to use "playmysong" on the iPhone to host a spotify jukebox. Unfortunately, the latest version doesn't support spotify playback. There are a couple of other's I have found, but they just don't do the bus...
Hi everyone, looking for a little help. I used to use "playmysong" on the iPhone to host a spotify jukebox. Unfortunately, the latest version doesn't support spotify playback. There are a couple of o...
1753 Views
0 replies
0 likes
I've tried everything on the forums that I could find and I'm having no luck... I have an iPhone 4S (running 6.0.1) and premium Spotify (app version 0.5.9.10 - Spotify core: 0.7.1.6114). I have a MacBook Pro running 10.8.2. It doesn't show up on devi...
I've tried everything on the forums that I could find and I'm having no luck... I have an iPhone 4S (running 6.0.1) and premium Spotify (app version 0.5.9.10 - Spotify core: 0.7....
Community Legend
2155 Views
4 replies
0 likes
Why won't Spotify play my purchased downloads? Since the last update they are still in my playlists but greyed out, in order to play them it says I need to update to premium but I've already paid for them!!! Is anyone else experiencing this problem?
Why won't Spotify play my purchased downloads? Since the last update they are still in my playlists but greyed out, in order to play them it says I need to update to premium but I've already paid for...
1721 Views
0 replies
1 likes
When will the new browse function be available on the iPad?
When will the new browse function be available on the iPad?
Casual Listener
835 Views
2 replies
0 likes
I Activated a premium account and i am now testing. Just to be sure, and to understand (because reading in the community gives me different and opposit information) You can not sync a playlist (even if you made it offline available) to your ipod nano...
I Activated a premium account and i am now testing. Just to be sure, and to understand (because reading in the community gives me different and opposit information) You can not ...
Community Legend
491 Views
1 replies
0 likes
I was wondering if it was possible to play ONLY local files that I have already synced from my computer using the Spotify app on my iPhone with Spotify Free. I have Spotify Premium at the moment, but was wondering if this was possible on Spotify Free...
I was wondering if it was possible to play ONLY local files that I have already synced from my computer using the Spotify app on my iPhone with Spotify Free. I have Spotify Premium at the moment, but...
Casual Listener
2264 Views
2 replies
0 likes
The symbol for Air Play have disappeared in my IPOD Touch. Or have it changed place? So my question is; what to do, if I want to use Air Play?
The symbol for Air Play have disappeared in my IPOD Touch. Or have it changed place? So my question is; what to do, if I want to use Air Play?
Casual Listener
1316 Views
4 replies
0 likes
Hi, With spotify version 0.7.6.37 on iOS 7, when I replay a track on the lock screen or the new quick setting menu, the song timer doesn't get reset.... Hope you guys can fix this in your next release. Kind Regards, Tariq
Hi, With spotify version 0.7.6.37 on iOS 7, when I replay a track on the lock screen or the new quick setting menu, the song timer doesn't get reset.... Hope you guys can fix th...
666 Views
0 replies
0 likes
I'm getting really sick of this. This is an issue i've had with Spotify since I first signed up last year. I have music on my computer. I create a new playlist on Spotify, and add the tracks. I connect my iPhone 5 to the same wifi network that my com...
I'm getting really sick of this. This is an issue i've had with Spotify since I first signed up last year. I have music on my computer. I create a new playlist on Spotify, and add the tracks...
Community Legend
3081 Views
6 replies
0 likes
I have been using Spotify Premium for a long time and just recently it stopped syncing one of my playlists that i have made offline ever since I started using spotify. This summer it lost all the songs so that they are not able offline but when I'm o...
I have been using Spotify Premium for a long time and just recently it stopped syncing one of my playlists that i have made offline ever since I started using spotify. This summer it lost all the son...
Casual Listener
516 Views
2 replies
0 likes
My husband's spotify shows search & browse and he can look through playlists that have been created and stuff but I'm stuck to just searching. Why? We both have iPhone 5's that are updated. I upgraded to premium to see if that would work, it didn't. ...
My husband's spotify shows search & browse and he can look through playlists that have been created and stuff but I'm stuck to just searching. Why? We both have iPhone 5's that are updated. I upg...
Newbie
1656 Views
4 replies
0 likes
I got a new ipod. I am trying to use Spotify to put all the music on it. But when I plug my ipod up, nothing pops up under "Devices" on Spoitfy. Its not a touch or anything. Its a Nano 1st generation. Can someone please tell me why its doing this? I ...
I got a new ipod. I am trying to use Spotify to put all the music on it. But when I plug my ipod up, nothing pops up under "Devices" on Spoitfy. Its not a touch or anything. Its a Nano 1st generation...
Community Legend
458 Views
1 replies
0 likes
So heres my problem right now. Spotify wont send me the email to set up the mobile password. I signed up for premium for 10 bucks a month, now with that I think I deserve some sort f customer service, not a FAQ page. Trying to listen right now on the...
So heres my problem right now. Spotify wont send me the email to set up the mobile password. I signed up for premium for 10 bucks a month, now with that I think I deserve some sort f customer service...
Community Legend
357 Views
1 replies
0 likes
I wish there was a way to see the complete text for longer playlist names which go past the edge of the screen. I add albums as playlists a lot and the names can get a little long. If I have multiple albums from an artist in separate playlists and th...
I wish there was a way to see the complete text for longer playlist names which go past the edge of the screen. I add albums as playlists a lot and the names can get a little long. If I h...
Newbie
3385 Views
4 replies
3 likes
Hello,I've a problem:If i play a number, add a next number, wait to hè is playing, and add then a next number, why stops the music then? It was on a iPhone 5 64gb gsm, airplaine mode + Wi-Fi are on, with offline numbers.It is verry bad..... Can anybo...
Hello, I've a problem: If i play a number, add a next number, wait to hè is playing, and add then a next number, why stops the music then? It was on a iPhone 5 64gb gsm, airplaine mode + Wi-Fi are ...
305 Views
0 replies
0 likes
I have serveral songs offline on my iPhone. When I start playing Spotify in my BMW via iDrive, it works for about 10 minutes. Then it stops. When I disconnect the iPhone, from the BMW, I can hear the songs via the iPhone. When I start my car again, i...
I have serveral songs offline on my iPhone. When I start playing Spotify in my BMW via iDrive, it works for about 10 minutes. Then it stops. When I disconnect the iPhone, from the BMW, I can hear...
Community Legend
4103 Views
5 replies
0 likes
Hi,As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account?Regards,
Hi, As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account? Rega...
Casual Listener
477 Views
2 replies
0 likes
Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes.It has become extremely frustrating. A more detailed description, using numbered steps 1. First I restored my ipod. 2. Then I sele...
Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes. It has become extremely frustrating. A more detailed description, u...
Community Legend
479 Views
2 replies
0 likes
