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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

  • 30702 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293860 Views

60 replies

15 likes

  • 293860 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

  • 123761 Views
  • 19 replies
  • 38 likes

Solved!! 408 Error

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the UK and I've never used Spotify outside of the UK. A...

Regular

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the ...

nicolaiharbech

Newbie

1441 Views

7 replies

0 likes

  • 1441 Views
  • 7 replies
  • 0 likes

selecting songs goes to radio

My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen? Thanks

Casual Listener

My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen?   Thanks

tcrepeau

Casual Listener

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

Radio function

the radio functin is not working. help.   

Newbie

the radio functin is not working. help.   

Thedev

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

I have spotify premium but it won't play offline

I am paying for spotify premuim but it will not play offline. This is very annoying

Casual Listener

I am paying for spotify premuim but it will not play offline. This is very annoying

Thedev

Community Legend

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Solved!! The forward and next track button on the app isn't working with the locked iOS7 screen.

I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and the music controls would appear with pause/play, prev...

Regular

I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and th...

Ryan_Q3L

Regular

5504 Views

3 replies

0 likes

  • 5504 Views
  • 3 replies
  • 0 likes

Issue still occurs

This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1

Regular

This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1

Evantron3000

Regular

782 Views

2 replies

0 likes

  • 782 Views
  • 2 replies
  • 0 likes

Solved!! Playlist browser in search tab

Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?

Casual Listener

Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?

Peter__

Community Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Spotify playing in car with USB

Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!

Casual Listener

Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!

Peter__

Community Legend

1179 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How to turn off noise plays when skipping a song

On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums. How do you shut that noise off?

Regular

On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums....

Peter__

Community Legend

1981 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! My spotify is not syncing

My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens.I have iTunes installed on my computer,will be that I'm forgetting to install someth...

Regular

My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens. I have iTunes installed on my c...

Peter__

Community Legend

1499 Views

5 replies

0 likes

  • 1499 Views
  • 5 replies
  • 0 likes

Latest update does not contain volume bar

Found that after the updating the latest application release when playing a track and bringing up the information data i.e. Album Title Artist Add to... Star Share Start radio There is now no longer a volume bar, I wonder if this was deliberate or no...

Visitor

Found that after the updating the latest application release when playing a track and bringing up the information data i.e.   Album Title Artist Add to... Star Share Start radio ...

Peter__

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Artist - Top Hits?

I'm not sure if this has been asked or brought up before, if it has, my apologies. When you're using the Spotify application on a computer, when you go to an artist's page, it shows you their top 10 hits at the top of the page, and all their albums b...

Casual Listener

I'm not sure if this has been asked or brought up before, if it has, my apologies.   When you're using the Spotify application on a computer, when you go to an artist's page, it shows you th...

animaliztik

Casual Listener

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

CONSTANT crashing on my iphone5c HELP

I have a Spotify premium account every single time that I open my Spotify app it seems to crash immediately. I'm very upset because I have a premium membership and I would like to use the app. Please help me!! I love Spotify and want my songs back! I...

Newbie

I have a Spotify premium account every single time that I open my Spotify app it seems to crash immediately. I'm very upset because I have a premium membership and I would like to use the app. Please...

Peter__

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Not working on iphone

Hi I have spotify premium and use it on 2 iphones and 1 ipad. It was working fine until recently one of the iphones stopped working. I can see the playlist but it is greyed out and will not let me play. It says I need to install premium to access??Ca...

Newbie

Hi I have spotify premium and use it on 2 iphones and 1 ipad. It was working fine until recently one of the iphones stopped working. I can see the playlist but it is greyed out and will not let me pl...

Thedev

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 0.7.5

Hi folks. What's new in this version (0.7.5): Fixes crash when starting app or logging in. Important to note iOS 7 just became available, so please be sure to mention your iOS version if you report an issue or have questions Also, when reporting issu...

Spotify Legend

Hi folks.   What's new in this version (0.7.5):  Fixes crash when starting app or logging in. Important to note iOS 7 just became available, so please be sure to mention you...

Goodman

Spotify Legend

4207 Views

11 replies

0 likes

0.7.5
iOS
Release Notes
  • 4207 Views
  • 11 replies
  • 0 likes

iPod touch streaming to multiple devices

Hi,About to AirPlay enable my Klipsch docking station, once done will I be able to stream Spotify from my iPod Touch to it and also to aa Bluetooth Soundbar I have at the same time? I think I should be able but multiple devices only possible if I use...

Casual Listener

Hi, About to AirPlay enable my Klipsch docking station, once done will I be able to stream Spotify from my iPod Touch to it and also to a a Bluetooth Soundbar I have at the same time? I think I s...

Dtmorley1969

Casual Listener

663 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline playlists on my iPhone 4 desynced and set back to 'online' mode

My wife and I both share a Premium account, and we don't have more than 3 devices with offline playlists. Just yesterday both of our iPhones desynced our offline playlists (deleting all the music from our phone drives), and set them back as 'online' ...

Casual Listener

My wife and I both share a Premium account, and we don't have more than 3 devices with offline playlists. Just yesterday both of our iPhones desynced our offline playlists (deleting all the music fro...

PHazer

Casual Listener

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

iOS 7 no longer plays with car's USB

I have been playing spotify through my car's (2010 Honda Fit) USB connection for the last few months. But the day I updated my iPhone 5 to iOS7, it stops working. It will play for maybe a minute, sometimes a whole song, then stop. Error message "Unsu...

Casual Listener

I have been playing spotify through my car's (2010 Honda Fit) USB connection for the last few months. But the day I updated my iPhone 5 to iOS7, it stops working. It will play for maybe a minute, som...

Peter__

Community Legend

20983 Views

18 replies

22 likes

  • 20983 Views
  • 18 replies
  • 22 likes

ios 4 spotify crash

i have a ipod 2g and ios 4.2.1 and i cant open it. it always crash, over and over again.. please help me fix this.. i cant live without music

Newbie

i have a ipod 2g and ios 4.2.1 and i cant open it. it always crash, over and over again.. please help me fix this.. i cant live without music

Peter__

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Play computer local files on mobile devices

Is there a way to upload my computer (Mac) local files so I can stream play them from my mobile devices (iPhone and iPad)?

Newbie

Is there a way to upload my computer (Mac) local files so I can stream play them from my mobile devices (iPhone and iPad)?

Peter__

Community Legend

1233 Views

1 replies

0 likes

  • 1233 Views
  • 1 replies
  • 0 likes