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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

  • 37101 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299107 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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  • 19 replies
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Browse option won't show on my iPhone app

My husband's spotify shows search & browse and he can look through playlists that have been created and stuff but I'm stuck to just searching. Why? We both have iPhone 5's that are updated. I upgraded to premium to see if that would work, it didn't. ...

Casual Listener

My husband's spotify shows search & browse and he can look through playlists that have been created and stuff but I'm stuck to just searching. Why? We both have iPhone 5's that are updated. I upg...

theprojecttn

Newbie

1634 Views

4 replies

0 likes

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  • 4 replies
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I can't get my ipod to pop up on spotify... help?

I got a new ipod. I am trying to use Spotify to put all the music on it. But when I plug my ipod up, nothing pops up under "Devices" on Spoitfy. Its not a touch or anything. Its a Nano 1st generation. Can someone please tell me why its doing this? I ...

Newbie

I got a new ipod. I am trying to use Spotify to put all the music on it. But when I plug my ipod up, nothing pops up under "Devices" on Spoitfy. Its not a touch or anything. Its a Nano 1st generation...

Peter__

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ipod password

So heres my problem right now. Spotify wont send me the email to set up the mobile password. I signed up for premium for 10 bucks a month, now with that I think I deserve some sort f customer service, not a FAQ page. Trying to listen right now on the...

Casual Listener

So heres my problem right now. Spotify wont send me the email to set up the mobile password. I signed up for premium for 10 bucks a month, now with that I think I deserve some sort f customer service...

Joe

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Text Display for Longer Playlist Names

I wish there was a way to see the complete text for longer playlist names which go past the edge of the screen. I add albums as playlists a lot and the names can get a little long. If I have multiple albums from an artist in separate playlists and th...

Regular

I wish there was a way to see the complete text for longer playlist names which go past the edge of the screen.  I add albums as playlists a lot and the names can get a little long.  If I h...

PaulColeman

Newbie

3180 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Music stop, why?

Hello,I've a problem:If i play a number, add a next number, wait to hè is playing, and add then a next number, why stops the music then? It was on a iPhone 5 64gb gsm, airplaine mode + Wi-Fi are on, with offline numbers.It is verry bad..... Can anybo...

Casual Listener

Hello, I've a problem: If i play a number, add a next number, wait to hè is playing, and add then a next number, why stops the music then? It was on a iPhone 5 64gb gsm, airplaine mode + Wi-Fi are ...

292 Views

0 replies

0 likes

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  • 0 likes

Spotify via iPhone is not working in BMW

I have serveral songs offline on my iPhone. When I start playing Spotify in my BMW via iDrive, it works for about 10 minutes. Then it stops. When I disconnect the iPhone, from the BMW, I can hear the songs via the iPhone. When I start my car again, i...

Newbie

I have serveral songs offline on my iPhone. When I start playing Spotify in my BMW via iDrive, it works for about 10 minutes. Then it stops. When I disconnect the iPhone, from the BMW, I can hear...

Joe

Community Legend

4077 Views

5 replies

0 likes

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  • 5 replies
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2 accounts same email address and iOS is not working on premium.

Hi,As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account?Regards,

Casual Listener

Hi, As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account? Rega...

Howcoza

Casual Listener

455 Views

2 replies

0 likes

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Help! I need somebody!

Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes.It has become extremely frustrating. A more detailed description, using numbered steps 1. First I restored my ipod. 2. Then I sele...

Casual Listener

Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes. It has become extremely frustrating.  A more detailed description, u...

Joe

Community Legend

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Still slow downloads

I have an iPhone 4 and 5 and Spitify is slow to download on both. Looking through the Forum posts this isn't a problem with customers hard wear its an issue with Spotify systems. We need to notify a few high profile business / tech journalists to thi...

Newbie

I have an iPhone 4 and 5 and Spitify is slow to download on both. Looking through the Forum posts this isn't a problem with customers hard wear its an issue with Spotify systems. We need to notify a ...

josinski89

Newbie

1268 Views

2 replies

0 likes

slow sync
  • 1268 Views
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languish

Spotify on my iphone is germen, how can I switch to English??

Newbie

Spotify on my iphone is germen, how can I switch to English??

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

How do you make playlists automatically public?

My friend uses the Spotify app for iPhone. I use Spotify on desktop (Windows XP). I have started following him but can't see any of his playlists and. He doesn't know how to make them public on the iPhone app. I know how to switch playlists from secr...

Casual Listener

My friend uses the Spotify app for iPhone. I use Spotify on desktop (Windows XP).   I have started following him but can't see any of his playlists and. He doesn't know how to make them publ...

Peter__

Community Legend

2948 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Blank white screen in iPad app.

Help! I have just tried to open my spotify app and I get a blank white screen. I can see the buttons down the side like search, what's new etc but nothing happens when I touch them. I have deleted the app and reloaded it twice. It is working on my iP...

Casual Listener

Help! I have just tried to open my spotify app and I get a blank white screen. I can see the buttons down the side like search, what's new etc but nothing happens when I touch them. I have deleted th...

Lulabella69

Casual Listener

3707 Views

2 replies

0 likes

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Tracks not playing on app, tracks not syncing

I originally had a problem where the tracks (all local files synced from my computer to my phone) would not play. They would open and act like they were playing but there was nothing on the bar at the bottom. looked like this: http://community.spotif...

Regular

I originally had a problem where the tracks (all local files synced from my computer to my phone) would not play. They would open and act like they were playing but there was nothing on the bar at th...

thecourtneyset

Regular

846 Views

4 replies

1 likes

  • 846 Views
  • 4 replies
  • 1 likes

Spotify Premium no streaming my music

So I just got Spotify Premium because I heard you can import your iTunes playlists into it. This excited me because my phone is literally out of space (I have about 15 pending app updates that I don't have space for lol). So the plan was to use Spoti...

Regular

So I just got Spotify Premium because I heard you can import your iTunes playlists into it. This excited me because my phone is literally out of space (I have about 15 pending app updates that I don'...

Joe

Community Legend

3726 Views

32 replies

0 likes

  • 3726 Views
  • 32 replies
  • 0 likes

Solved!! 408 Error

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the UK and I've never used Spotify outside of the UK. A...

Regular

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the ...

nicolaiharbech

Newbie

1509 Views

7 replies

0 likes

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  • 7 replies
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selecting songs goes to radio

My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen? Thanks

Casual Listener

My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen?   Thanks

tcrepeau

Casual Listener

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

Radio function

the radio functin is not working. help.   

Newbie

the radio functin is not working. help.   

Thedev

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

I have spotify premium but it won't play offline

I am paying for spotify premuim but it will not play offline. This is very annoying

Casual Listener

I am paying for spotify premuim but it will not play offline. This is very annoying

Thedev

Community Legend

994 Views

3 replies

0 likes

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  • 3 replies
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Solved!! The forward and next track button on the app isn't working with the locked iOS7 screen.

I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and the music controls would appear with pause/play, prev...

Regular

I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and th...

Ryan_Q3L

Regular

5552 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Issue still occurs

This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1

Regular

This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1

Evantron3000

Regular

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes