Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.
iphone6, ios8.0.2, spotify 1.8.0.2444
when i press a playlist or radio station i get the message: "song not synced."
if i turn on "hide unplayable songs" in settings, all songs on all playlists disappear as being unplayable. I can only play my own music.
I have uninstalled/reinstalled a dozen times over a period of several days.
I would appreciate any help anyone could offer.
Hi there,
Welcome at the Spotify Community!
Unfortunately there are lots of users with problems with Spotify on iOS 8.
They will fix some problems in upcoming updates. If your problem won't get updated, I would like you to get in touch with Spotify's Consumer team so they can look into it.
You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.
I have exactly the same problem. coachjeff-tw did u manage to solve the problem??
The only thing I could figure out is that streaming is NOT available in Taiwan (where I live) on mobile devices unless you purchase the premium account.
So I did not really solve the problem, but I think I understand it.
tnx for ur answer.
that would make sense, bcs it stopped working when i came to Taiwan.... Did u upgrade to premium and is it working now?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…