songs from local files not showing up on iphone!!!

[shehakol]

Plan

Premium

Country

America

Device

iPhone 8+

Operating System

iOS 13.3.1

My Question or Issue

I've loaded some local files onto Spotify for desktop, but when I try to play the playlist I've put them on from my phone, the playlist shows up as empty!! I've done all of the recommended troubleshooting, including using a wifi hotspot and logging out of and then back into the desktop and mobile apps. And Spotify on my desktop and my phone are both up-to-date.

[Ivan · Accepted solution]

Hey there @shehakol, 

Thanks for searching for the answer you need here! 
 

As a first step we'd suggest you change the source location of the local files on your PC. Simply create a new folder in a different directory on your device and move your local files to this folder. Then just delete the old folder used for the local files. Now you can try importing the files again. 

Check out this help page for further tips on how to manage your local files.

Hope this helps. Let us know how it goes.