spotify radio not working

[sophiaakathleen]

Plan

Free/Premium

Country

usa

Device

iphone 12

Operating System

ios

My Question or Issue

When I click into go to radio from a song I get the error “this playlist has been deleted or hidden”

[AlexKrotkov]

Same thing. Song radio not working. Oaxaca, Mexico

[OscarDC]

Hey folks,

Thank you for reaching out to the Community and welcome.

This type of issue is usually related to damaged cache stored on your device from previous updates. We'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, would you mind checking if this error happens with any song you tried, or if it's just with some of them?

Also, to continue investigating, include in your next response the OS version of your device, along with the Spotify version you're currently running. This will give us a better look at the issue.

We'll be on the lookout.