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Who Me Too'd this topic

Spotify family but different country

Hello,

 

I've currently moved to Ireland for my studies, and would like to join a Family Plan for my cousin who is in Malaysia. When I enter the invite code, I get this message: "We couldn't add you to the Family plan as your account needs to be based in the same country as the Family plan owner."

 

I am unable to change my details as I am currently on a free account, and would like to know how I may go about joining this plan even if I put my country as a different one as my family member. Does Spotify not account for family members living in different countries?

 

Thank you very much. 🙂

Who Me Too'd this topic