Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Andoird app is just too slow

Plan

Premium

Country

Spain

Device

BQ Aquaris X5 Plus

Operating System

Android 7.1.1

 

Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustration. For at least the last 6 months the app is just ridiculously slow.

Do not matther if I'm on wifi or mobile network, if the playlist is downloaded or not. It can takes up to 5 minutes to listen something. I have cleaned the app data, reinstall, reboot, anything... It may helps for a day, but the next morning is the same story.

To make things worst, once the music starts, after some seconds, it just stops. No reason, just stops. I have to press play again and it continues.

Those two must be the most annoying bugs possible to a music app. Not playing music and random pausing!

 

Who Me Too'd this topic