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Who Me Too'd this topic

Can't remove downloaded podcasts from device or delete cache

Plan

Premium

Country

Canada

Device

iPhone 11 Pro

Operating System

iOS 13.3.1

Spotify Version

8.5.55.856

 

My Question or Issue

I cannot remove downloaded podcast tracks from my device unless I reboot my device. And even this only works ~50% of the time. In most cases when I tap the green down arrow icon (which indicates a file is stored locally), nothing happens. I also try using the three-dot menu and tapping 'remove download', but this also does not work.

 

I also cannot delete the cache when this happens. Tapping the 'Delete Cache' button provides no message or change in storage consumed.

 

I thought that maybe the messages/icons were just not working properly, but the files still play offline and the storage used by Spotify does not decrease.

 

Sometimes if I restart my device, removing downloads will work for a few minutes.

 

Thanks for any help!

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