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Who Me Too'd this topic

Can’t login to app but can login to website premium account

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device.

 

ive tried:

updating my password and logging out of all devices

using the long user number to try to login

Deleting everything after the @ as my username and trying to login

uninstalling and reinstalling spotify

clearing the cache

 

still can’t get it to work. Website works fine and I’m positive I’m using the correct password.

 

 

 


None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Australia

 

Device

iPhone 10

Operating System

Latest IOS

My Question or Issue

 

Who Me Too'd this topic