Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Sweden
Device
OnePlus Nord
Operating System
Android 11
Browser
Chrome, Brave
My Question or Issue
I've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://community.spotify.com/t5/Android/Bug-in-sharing-links/td-p/1604500
My friend and I usually share links of songs we like and it used to work flawlessly. She's got an Iphone, although I doubt that has anything to do with this. When I click on her link the Spotify pops up but shows nothing, like I just switched back to the app. The links are definitely broken and I know they used to work without any problems. It's not been working for quite some time now.
Here's an example she sent me today:
https://open.spotify.com/track/6IZWJhXyk1Z0rtWNxIi4o7?si=tsjnJSTZQe2QsHMOOu8QuQ&context=spotify%3Ast...
On my PC this works just fine. On my phone however it doesn't. Tried in both Chrome and Brave, it just opens the Spotify app as if I switched back to the app myself and it's not re-directing to the shared music.
In the post I mentioned about this very topic the user labelscollected gave a suggested "solution" to the problem; removing everything after the "?" in the url seems to work on my phone in Brave browser(tested). Like this:
https://open.spotify.com/track/6IZWJhXyk1Z0rtWNxIi4o7
However, this is a workaround and not a fix! Please fix your bug for sharing links as it seems to not have been fixed for some time now and it's really annoying! I just found the workaround today on the community page because I was so annoyed about it not working I had to go search for it... I just wonder how many people are affected from this without knowing why or how to work around it.
Cheers Spotify devs!