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Spotify Double Charged me. Cannot detach ACH auto-payment.

username: nibblebot

 

I've been charged twice for each of the last 8 months. Once each on my paypal and once each on my checking account which I *cannot* disconnect from my account.

I've contacted Spotify support 8 days ago and still have no reply and I will be charged again in the next week.

 

I've just now canceled my Premium subscription in the hopes that I will stop getting charged.

 

Please, Spotify team, I need some feedback. I have been a loyal paying customer since 2012.

 

Of course, I'm sure Spotify has no incentive to look into issues for users are getting double charged except to avoid the users' claim that they are being taken advantage of.

 

I'll be complaining on all public forums possible until I can get a response.

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