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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551616 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130917 Views
74 replies
12 likes
PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...
Plan Family Premium My Question or Issue So, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly se...
Moderator
15290 Views
15 replies
0 likes
Plan: DuoCountry: UKDevice: Any My Question or IssueI've just signed up for a Duo account for my wife and I. When I go into the plan settings, it says I can add someone, but it's greyed out. It seems it's asking me to add my home address first. Probl...
Plan: Duo Country: UK Device: Any My Question or Issue I've just signed up for a Duo account for my wife and I. When I go into the plan settings, it says I can add someone, but it's greye...
Spotify Star
38 Views
1 replies
0 likes
Hey, I am facing the same problem. My account is set to the Netherlands and I am now in India, and the drop down menu simply does not appear. I have been here for more than a month and even reinstalled Spotify.
Hey, I am facing the same problem. My account is set to the Netherlands and I am now in India, and the drop down menu simply does not appear. I have been here for more than a month and even reinstall...
Moderator
44 Views
1 replies
0 likes
Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. Best
Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. ...
Casual Listener
1331 Views
3 replies
7 likes
PlanFree/PremiumCountry DeviceiPhone 14Operating SystemiOS 16 My Question or IssueWhenever I click on an artist or playlist it shows up on his account. have no idea why this is happening as we do not share an account and we are not on a family plan. ...
Plan Free/Premium Country Device iPhone 14 Operating System iOS 16 My Question or Issue Whenever I click on an artist or playlist it shows up on his account. have no idea why ...
Moderator
3130 Views
10 replies
0 likes
My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...
My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out lo...
Casual Listener
3193 Views
7 replies
12 likes
PlanPremiumCountryArgentinaDeviceMoto g 5Operating SystemAndroidMy Question or IssueI dont know why today my account logged out itself, and I couldn't enter with my password. So, I tried to reset my password but I never received the Email. When I get...
Plan Premium Country Argentina Device Moto g 5 Operating System Android My Question or Issue I dont know why today my account logged out itself, and I couldn't enter with my password. So, I ...
Newbie
6921 Views
11 replies
0 likes
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using he...
Casual Listener
455 Views
4 replies
0 likes
necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual
necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual
Visitor
25833 Views
13 replies
10 likes
i need to change my usernamei know we only use our email to login but i want to change it
i need to change my username i know we only use our email to login but i want to change it
Regular
71169 Views
15 replies
10 likes
We have created a podcast platform for our primary school students. I have this linked to my own personal spotify account. Is there a way to create a new spotify account for a school/business? And if so can I transfer all of our current podcasts we h...
We have created a podcast platform for our primary school students. I have this linked to my own personal spotify account. Is there a way to create a new spotify account for a school/business? And if...
Spotify Star
58 Views
1 replies
0 likes
How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...
How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel every...
Visitor
18403 Views
12 replies
4 likes
PlanPremiumCountryEgyptDeviceWeb Browser on all devicesOperating SystemAndroid and Windows My Question or IssueTrying to log in to my Premium account on browser across multiple devices, Samsung Tab and Phone and Windows Google Chrome browser, using m...
Plan Premium Country Egypt Device Web Browser on all devices Operating System Android and Windows My Question or Issue Trying to log in to my Premium account on browser across multip...
Casual Listener
645 Views
2 replies
0 likes
before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...
before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old pla...
Casual Listener
2446 Views
6 replies
0 likes
it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...
it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...
Casual Listener
693 Views
2 replies
1 likes
My Question or IssueWhenever I follow someone their follower numbers and my following numbers go up and stuck like that even if I quit following them. It does fix itself whenever it feels like it. I've tried to clear storage and reinstall the desktop...
My Question or Issue Whenever I follow someone their follower numbers and my following numbers go up and stuck like that even if I quit following them. It does fix itself whenever it feels like it. ...
66 Views
0 replies
0 likes
I'm following this spotify support article with instructions on how to switch a family plan member to a managed account.However when i follow the instructions, to Account>Manage Members>Select Member the only option available is a toggle for play exp...
I'm following this spotify support article with instructions on how to switch a family plan member to a managed account. However when i follow the instructions, to Account>Manage Members&g...
Newbie
929 Views
5 replies
0 likes
I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads
I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads
Visitor
2289 Views
8 replies
0 likes
Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...
Hi Spotify. I signed up to the 3month premium trial on the 99c offer. Yet 2 months into the trial you have started charging me the normal premium monthly fee. How do i go about getting a refund? (...
Visitor
2688 Views
17 replies
2 likes
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
Visitor
62888 Views
45 replies
166 likes
