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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80209 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653176 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733406 Views
18 replies
29 likes
My Question or IssueI'm not sure where else to go with this, but the chat support (only medium available) for Spotify for Creators is abysmal. I have had a podcast episode blocked for over a week now because of a copyright check for content that I ha...
My Question or Issue I'm not sure where else to go with this, but the chat support (only medium available) for Spotify for Creators is abysmal. I have had a podcast episode blocked for over a week n...
26 Views
0 replies
0 likes
PlanFreeCountryIndonesiaDevice(ZTE Blade A3 2019)Operating System(Android 9 (Pie) Go Edition)My Question or IssueI'm having trouble logging into the Spotify Lite app on Android. I've entered the correct password (I've checked it in my browser and it ...
Plan Free Country Indonesia Device (ZTE Blade A3 2019) Operating System (Android 9 (Pie) Go Edition) My Question or Issue I'm having trouble logging into the Spotify Lite app on Android. I'v...
Moderator
27 Views
1 replies
0 likes
Just starting getting random ads today. Completely messed me up as I was teaching a fitness class?
Just starting getting random ads today. Completely messed me up as I was teaching a fitness class?
Spotify Star
31 Views
1 replies
1 likes
PlanPremiumCountrySouth AfricaDevice(Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are 2 payments deducted from my bank account every month but I only have one account. Do I pay for one subscript...
Plan Premium Country South Africa Device (Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There are 2 payments deducted from my...
Spotify Star
24 Views
1 replies
0 likes
I keep getting this error when I try to setup my Spotify artist account for instant access through distrokid
I keep getting this error when I try to setup my Spotify artist account for instant access through distrokid
Spotify Star
42 Views
1 replies
0 likes
PlanFree/PremiumCountryUAE to BelarusDeviceS(Samsung Galaxy S24)Operating System( Android One UI 8 ) My Question or IssueI am writing to seek your assistance with an issue regarding my Family Account settings and payment method.The problem is that th...
Plan Free/Premium Country UAE to Belarus DeviceS (Samsung Galaxy S24) Operating System ( Android One UI 8 ) My Question or Issue I am writing to seek your assistance with an iss...
Moderator
80 Views
3 replies
0 likes
PlanPremiumCountryNetherlands DeviceS25 ultraOperating SystemNewest os My Question or IssueThe spotify account is linked for 1 click log in with samsung and that always worked until a week ago.Now it just says something went wrong and i cant log in.T...
Plan Premium Country Netherlands Device S25 ultra Operating System Newest os My Question or Issue The spotify account is linked for 1 click log in with samsung and that always ...
Moderator
82 Views
3 replies
0 likes
Cannot make payments for my accounts using my South African debit cards, which I have been doing for 10+ years.Anyone else with same problem?
Cannot make payments for my accounts using my South African debit cards, which I have been doing for 10+ years. Anyone else with same problem?
Spotify Star
25 Views
1 replies
0 likes
Plan Premium Country UK Device Iphone 15 My Question I have been double charged for my Spotify account. Up until September I got it free as part of my Vodafone package. I was told this would be ending as an offer and I would be charged on my bill fro...
Plan Premium Country UK Device Iphone 15 My Question I have been double charged for my Spotify account. Up until September I got it free as part of my Vodafone package...
Spotify Star
39 Views
1 replies
0 likes
PlanPremiumCountryThe Czech RepublicDevice(iPhone 17 Pro, iPad Pro, MacBook Air 2015)Operating System(iOS 26, MacOS) My Question or IssueHow can I delete/disconnect from my account devices I have no longer access to? I am speaking of the Apple Watch ...
Plan Premium Country The Czech Republic Device (iPhone 17 Pro, iPad Pro, MacBook Air 2015) Operating System (iOS 26, MacOS) My Question or Issue How can I delete/disconnect from my a...
Moderator
70 Views
1 replies
0 likes
I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?
I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?
Spotify Star
50 Views
1 replies
0 likes
PlanPremiumCountryUnited States For several reasons. Here are a few: - I have good reason to believe that artists pay to have their music shown there. That makes it an ad. The fact that it is an ad, and that it is not disclosed that this is an ad, ma...
Plan Premium Country United States For several reasons. Here are a few: - I have good reason to believe that artists pay to have their music shown there. That makes it an ad. The f...
51 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceIphone/macbookOperating SystemiOS/MacOS My Question or IssueAll of a sudden 80+ playlists disappeared from my profile. I have not recently changed any social/privacy settings for my account. I just checked, and all of said p...
Plan Premium Country US Device Iphone/macbook Operating System iOS/MacOS My Question or Issue All of a sudden 80+ playlists disappeared from my profile. I have not recen...
Spotify Star
171 Views
1 replies
0 likes
Hi everyone,I’m hoping someone here can kindly point me in the right direction.A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to listen to the music and playlists he created on Spotify - it feel...
Hi everyone, I’m hoping someone here can kindly point me in the right direction. A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to li...
Casual Listener
100 Views
2 replies
0 likes
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section email dans mon profil). Savez vous comment peut-on ...
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section ...
Spotify Star
65 Views
1 replies
0 likes
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel option on my tablet2. I try to add a new log in method, I init...
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel opti...
Moderator
112 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt seems like I have two Spotify accounts. When I go in my Premium Account and Edit Profile I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seem...
Spotify Star
98 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceIphone 13Operating SystemiOS My Question or IssueIn non consistent intervals, I keep getting emails from Spotify telling me a login code to log in without having to use a password. I’ve already gotten 20 mails like this...
Plan Premium Country Belgium Device Iphone 13 Operating System iOS My Question or Issue In non consistent intervals, I keep getting emails from Spotify telling me a login code to log...
Visitor
323 Views
2 replies
0 likes
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also just locked me out. Can someone please verify if spo...
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also j...
Regular
283 Views
10 replies
0 likes
PlanPremiumCountryAustria/GermanyDevice(iPhone X) My Question or IssueI want to change my country from Austria to Germany because I moved back to Germany. Spotify tells me that I have to first change the payment method and then can change the country...
Plan Premium Country Austria/Germany Device (iPhone X) My Question or Issue I want to change my country from Austria to Germany because I moved back to Germany. Spotify tells m...
Spotify Star
119 Views
1 replies
0 likes
