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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
86002 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
664962 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
747489 Views
18 replies
29 likes
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrating. My sister, who is deceased had a podcast hosted by Spotify. I would really like ...
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrat...
Spotify Star
27 Views
1 replies
0 likes
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to be able to log in with google rather than have to provide a pas...
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to ...
33 Views
0 replies
0 likes
64NHUL
64NHUL
Moderator
32 Views
1 replies
0 likes
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0It says $0.00 for 4 months of Premium Individual but the button says "Try 4 months for $0 (And instead it redirects him t...
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0 It says $0.00 for 4 months of Premium Individual but th...
Spotify Star
44 Views
2 replies
0 likes
PlanFree/PremiumCountryAnguillaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am trying purchase a premium, but my country Anguilla is not listed.
Plan Free/Premium Country Anguilla Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i am ...
Moderator
163 Views
3 replies
0 likes
I lent my account to a friend, and we stopped talking, but she keeps logging into my account. I changed the password and even tried closing all devices, but she's still logging in. What can I do? Le presté mi cuenta a una amiga y dejamos de hablar, p...
I lent my account to a friend, and we stopped talking, but she keeps logging into my account. I changed the password and even tried closing all devices, but she's still logging in. What can I do? &n...
Moderator
53 Views
1 replies
0 likes
PlanPremium FamilyCountrySwitzerland My Question or IssueI am a member of a premium family account but since I am moving out I want to change to a new premium family account. How can I do this?
Plan Premium Family Country Switzerland My Question or Issue I am a member of a premium family account but since I am moving out I want to change to a new premium family account. How can...
Spotify Star
57 Views
1 replies
0 likes
PlanFree/PremiumCountryiPad My Question or IssueWhen I try and amend or change my password you always ask for my current password to effect any changesi do not have my current password so cannot progress any further. My only option is to cancel subsc...
Plan Free/Premium Country iPad My Question or Issue When I try and amend or change my password you always ask for my current password to effect any changes i do not have my curr...
Moderator
115 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung S24Operating SystemAndroid My Question or IssueI had a premium account through a telecom provider. I couldn't change the subscription to a basic account on this account, even though I had a premium acco...
Plan Free/Premium Country Netherlands Device Samsung S24 Operating System Android My Question or Issue I had a premium account through a telecom provider. I couldn't change the...
Moderator
442 Views
1 replies
0 likes
PlanFreeCountryIndia, but it doesn't matter.DeviceGoogle home mini Operating SystemAndroid My Question or Issuehttps://community.spotify.com/t5/Other-Podcasts-Partners-etc/GOOGLE-HOME-PLAYS-THE-WRONG-SONG-Song-Radio-AND-SPOTIFY-IS/m-p/4683337Same as ...
Plan Free Country India, but it doesn't matter. Device Google home mini Operating System Android My Question or Issue https://community.spotify.com/t5/Other-Podcasts-Partners-e...
Moderator
132 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceAndroid - GalaxyMy Question or Issue15 hours audiobook time is included in my premium plan. However, in the current billing cycle I listened to 3 hours but my account is showing all 15 hours used. This has also happened...
Plan Premium Country Ireland Device Android - Galaxy My Question or Issue 15 hours audiobook time is included in my premium plan. However, in the current billing cycle I listened to 3 hours bu...
Moderator
160 Views
1 replies
1 likes
No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya existe. Ya intenté iniciar sesión con Google, Faceb...
No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya ...
Moderator
75 Views
1 replies
0 likes
Someone has hacked into my spotify account and changed so much, profile pic, name deleted follows, playlists and created new immature named playlists. As there is no way to trace the audit file of changes on your account yourself.I reached out to Spo...
Someone has hacked into my spotify account and changed so much, profile pic, name deleted follows, playlists and created new immature named playlists. As there is no way to trace the audit f...
Moderator
97 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceOne Plus Nord 5Operating SystemAndroid My Question or IssueSo, on my older account, when I play songs for a fixed amount of time, I cannot listen to a song of my own choice (i.e. by choosing one manually). In the same accoun...
Plan Free Country India Device One Plus Nord 5 Operating System Android My Question or Issue So, on my older account, when I play songs for a fixed amount of time, I cannot listen to...
Moderator
106 Views
1 replies
0 likes
PlanFreeCountryIrelandDevicePixel 8 Pro Operating SystemAndroid 16 My Question or IssueMy account works on webplayer and other phonesOther accounts work on my phone.But my main account won't work anymore. I Factory reset my phone after trying deletin...
Plan Free Country Ireland Device Pixel 8 Pro Operating System Android 16 My Question or Issue My account works on webplayer and other phones Other accounts work on m...
Casual Listener
203 Views
3 replies
0 likes
$30 dollar Spotify gift card and ended up paying $40 cause they went ahead and took the payment for November tenth on November 9, 2025. I should be reimbursed for that $11.99 not told that I’m going to be charged ahead of time since I’m not in the sa...
$30 dollar Spotify gift card and ended up paying $40 cause they went ahead and took the payment for November tenth on November 9, 2025. I should be reimbursed for that $11.99 not told that I’m ...
Spotify Star
139 Views
1 replies
0 likes
My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email doesn’t have a Spotify account). We now suspect he m...
My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email d...
Spotify Star
1761 Views
1 replies
0 likes
I’m confused by the Spotify approach to Audiobooks what is the most cost effective way to use the service ? Any ideas?
I’m confused by the Spotify approach to Audiobooks what is the most cost effective way to use the service ? Any ideas?
Spotify Star
1786 Views
1 replies
0 likes
I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the account technically doesn’t exist. I don’t know how ...
I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the a...
Spotify Star
1780 Views
1 replies
0 likes
PlanPremiumCountryUnited Arab EmiratesDeviceiPad Air 5Operating System(iOS 26My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his playlist and when i saw his playlist on my device i could see the mix featur...
Plan Premium Country United Arab Emirates Device iPad Air 5 Operating System (iOS 26 My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his ...
Casual Listener
358 Views
2 replies
0 likes
