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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
77908 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
647197 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
724462 Views
18 replies
29 likes
Free/PremiumCountryAustraliaDeviceMacBook Air 2025Operating SystemTahoe My Question or IssueHi, Due to a cancelled credit card and cancelled email from identity theft, I have managed to change the account to my new email and payment however cannot ge...
Free/Premium Country Australia Device MacBook Air 2025 Operating System Tahoe My Question or Issue Hi, Due to a cancelled credit card and cancelled email from identity theft, ...
24 Views
0 replies
0 likes
PlanDuoCountryUS to GermanyDeviceWindows laptop, AndroidMy Question or IssueI'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that requires a new form of payment issued in the new country. However, my partner ...
Plan Duo Country US to Germany Device Windows laptop, Android My Question or Issue I'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that r...
Moderator
40 Views
1 replies
0 likes
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log in through the Google account I originally used to...
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log...
Spotify Star
55 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
34 Views
1 replies
1 likes
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando criei, está totalmente desatualizado.
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando c...
Casual Listener
33 Views
2 replies
1 likes
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist again, then I'm told I'm already on that artist's t...
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist ...
Moderator
43 Views
1 replies
0 likes
bonjour,j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'écoute les miennes en même temps ?
bonjour, j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'éc...
Moderator
43 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
42 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
42 Views
1 replies
0 likes
Plan PremiunFree/PremiumCountry - USA Device - iPhone 15(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueChatGPT app can’t link to Spotify account; this is supposed b...
Plan Premiun Free/Premium Country - USA Device - iPhone 15 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - iOS (iOS 10, Android Oreo, Windows 10,etc.)  ...
Visitor
405 Views
3 replies
1 likes
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't really care that much, but now I care, because the p...
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't r...
Moderator
141 Views
2 replies
0 likes
Why cant i preview tracks on my own playlists
Why cant i preview tracks on my own playlists
Spotify Star
64 Views
1 replies
0 likes
PlanPremiumCountryHKMy Question or IssueI had a free account that has used premium before, and while my account was on its free plan i could use messages normally. Last week I used a spotify premium giftcard and got back into a premium plan, but now ...
Plan Premium Country HK My Question or Issue I had a free account that has used premium before, and while my account was on its free plan i could use messages normally. Last week I used a spotif...
Moderator
66 Views
1 replies
0 likes
delayed lyrics on microphone setting / lyrics. -
delayed lyrics on microphone setting / lyrics. -
Spotify Star
79 Views
1 replies
0 likes
I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone to talk about this?PlanStudentCountry Device Opera...
I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone...
Spotify Star
56 Views
1 replies
0 likes
PlanPremiumCountryFinland My Question or IssueI cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email address connected to my account is not in use anymore. I have been ab...
Plan Premium Country Finland My Question or Issue I cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email a...
Spotify Star
84 Views
1 replies
1 likes
I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. Windows 11 - Chrome Browser
I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. ...
Moderator
273 Views
6 replies
1 likes
Plan/PremiumCountryArmeniaDeviceiPhone, Alex groupOperating SystemiOS (latest)Amazon Alexa devicesMy Question or IssueAround the beginning of September 2025 Spotify has started playing very random songs at a very random time - mostly late night. At f...
Plan /Premium Country Armenia Device iPhone, Alex group Operating System iOS (latest) Amazon Alexa devices My Question or Issue Around the beginning of September 2025 Spotify has st...
Regular
270 Views
6 replies
1 likes
I have distributed my music through bandlab to Spotify. Does anybody know how I can gain a
I have distributed my music through bandlab to Spotify. Does anybody know how I can gain a
Moderator
66 Views
1 replies
0 likes
I have a Premium Family Plan in the USA. My Question or Issue At 4:11 am this morning, I received an email telling me that one of the family accounts was deleted. I responded at 7:22 and started chatting with staff via the website. There is still no ...
I have a Premium Family Plan in the USA. My Question or Issue At 4:11 am this morning, I received an email telling me that one of the family accounts was deleted. I responded at 7:2...
Moderator
106 Views
1 replies
0 likes
