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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 401936 Views
  • 958 replies
  • 107 likes
  • Account
  • 401936 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1172998 Views
  • 119 replies
  • 112 likes
  • Account
  • 1172998 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99445 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99445 Views
  • 68 replies
  • 10 likes

E card no email

Hi - I bought an e card subscription for my daughters birthday . I paid last week and got a pay pal confirmation but nothing else. I asked for the email to be sent direct to my daughter today ( her birthday ) but nothing. I emailed support this morni...

  • Casual Listener
  • Hi - I bought an e card subscription for my daughters birthday . I paid last week and got a pay pal confirmation but nothing else. I asked for the email to be sent direct to my daughter today ( her b...
  • Amarro
  • Community Legend
  • 242 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 242 Views
  • 5 replies
  • 0 likes

Solved!! E-Card won't allow me to redeem

Already sent an email to Customer Service, but hopefully this will be a good spot for help as well. I received an e-card through my email earlier this morning, and when clicking on the link to accept it...it took me to the Redeem Code page where it a...

  • Casual Listener
  • Already sent an email to Customer Service, but hopefully this will be a good spot for help as well.   I received an e-card through my email earlier this morning, and when clicking on the lin...
  • Carina
  • Community Legend
  • 491 Views
  • 5 replies
  • 0 likes
  • 491 Views
  • 5 replies
  • 0 likes

Inget ljud

Får felmeddelande att det är fel på mitt ljudkort så spotify inte kan spela up musik. detta hände efter en windows uppdatering. kör windows 8. ljud fungerar via youtube mm. tacksam för hjälp

  • Newbie
  • Får felmeddelande att det är fel på mitt ljudkort så spotify inte kan spela up musik. detta hände efter en windows uppdatering. kör windows 8. ljud fungerar via youtube mm. tacksam för hjälp
  • Jason
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

I just bought a Family subscription, but I just received a Premium!

Hi, guys! That's the case. I went to the Family Subscription page and selected the 3 people option and everything worked perfectly, but I noticed that I hadn't the option of inviting anyone else. I searched on My Account, but it only says "You have t...

  • Regular
  • Hi, guys! That's the case. I went to the Family Subscription page and selected the 3 people option and everything worked perfectly, but I noticed that I hadn't the option of inviting anyon...
  • Jason
  • Spotify Legend
  • 249 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 249 Views
  • 4 replies
  • 0 likes

NUS Discount Not working

hi i am trying to add a new nus card to my spotify account since my old one had exspired but it wont let me and tells me that i cant adda another card? any solution? thanks krishan patel

  • Newbie
  • hi i am trying to add a new nus card to my spotify account since my old one had exspired but it wont let me and tells me that i cant adda another card? any solution? thanks krishan patel
  • Jason
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! T-Mobile Hungary Premium account issue

I have 2 accounts (1 is for my wife). Both are Premium account. Yesterday I wanted to change them to pay over T-Mobile, and now my accounts seem to be free (I had to downgrade them to register on T-Mobile web interface). What could I do? T-Mobile say...

  • Music Fan
  • I have 2 accounts (1 is for my wife). Both are Premium account. Yesterday I wanted to change them to pay over T-Mobile, and now my accounts seem to be free (I had to downgrade them to register on T-M...
  • hus1337
  • Newbie
  • 582 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 582 Views
  • 5 replies
  • 0 likes

Solved!! Unable to upgrade from foreign country

Hello there, I'm doing an internship away from my home country (the Netherlands), and I've found out that I can't use the free version of Spotify abroad. I would love to upgrade but I'm unable to login onto the website anymore (I log in via Facebook)...

  • Newbie
  • Hello there,   I'm doing an internship away from my home country (the Netherlands), and I've found out that I can't use the free version of Spotify abroad. I would love to upgrade but I'm un...
  • Jason
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 178 Views
  • 1 replies
  • 0 likes

Country problem buying an e-card

Dear all, I'm trying to buy an e-card for my niece's birthday. Unfortunately, the form keeps rejecting the request. Apparently, a control is made at some level on the recipient country. I'm French, so my account is declared in France. My niece is Fre...

  • Newbie
  • Dear all,   I'm trying to buy an e-card for my niece's birthday. Unfortunately, the form keeps rejecting the request. Apparently, a control is made at some level on the recipient country. I'...
  • Carina
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo assinar Spotify Family.

Estou tentando assinar o Spotify Family mas não consigo. Diz apenas que houve um erro e pede para tentar mais tarde ou direciona para o passo-a-passo que exatamente o que eu estava fazendo. Não dá nenhum numero de erro.

  • Newbie
  • Estou tentando assinar o Spotify Family mas não consigo. Diz apenas que houve um erro e pede para tentar mais tarde ou direciona para o passo-a-passo que exatamente o que eu estava fazendo. Não dá ne...
  • MRayn
  • Regular
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Gift Card (another country)

Hello I want to buy a gift e-card for my friend. Im living in Germany and my friend lives in Norway. My question is will my friend be able to use the code bought in Germany? Thanks in advance for your replies. Regards Tomy

  • Newbie
  • Hello   I want to buy a gift e-card for my friend. Im living in Germany and my friend lives in Norway. My question is will my friend be able to use the code bought in Germany? Thanks in adva...
  • Josh
  • Community Legend
  • 530 Views
  • 1 replies
  • 0 likes
  • Premium
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Extends Premium account with Family account

Hello !I have already purchased a subscription to Spotify Premium if I can buy her Family?

  • Newbie
  • Hello ! I have already purchased a subscription to Spotify Premium if I can buy her Family?
  • Josh
  • Community Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 607 Views
  • 1 replies
  • 0 likes

To cancel my account or modify the user name

Please how can I cancel my account in spotify? Or at least how may I modify my user name? Thanks a lot,

  • Newbie
  • Please how can I cancel my account in spotify? Or at least how may I modify my user name?  Thanks a lot,
  • Josh
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

How to delete my account?

I've been unable to find an option to delete my Spotify account - can anyone help me please? Thanks!

  • Visitor
  • I've been unable to find an option to delete my Spotify account - can anyone help me please? Thanks!
  • user-removed
  • Not applicable
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

New discount is a HOAX !

Hi all, The thing is that I just tried to get the 3 months x 1 Eur discount, and after clicking on that, they asked me the credit card info. On next screen I discovered that I just paid 9.99 for a month of premium i.e. normal subscription. Anyone kno...

  • Casual Listener
  • Hi all,    The thing is that I just tried to get the 3 months x 1 Eur discount, and after clicking on that, they asked me the credit card info. On next screen I discovered that I just p...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes

Solved!! Will my playlists still be there if I unsubscribe from Premium then subscribe again?

I need to unsubscribe from Premium for a couple of months because I'm sure I won't be using it, but after I'll re-subscribe to Premium with the same account. Will I find all my playlists there or will I have to rebuild them all ( juge work, they're s...

  • Newbie
  • I need to unsubscribe from Premium for a couple of months because I'm sure I won't be using it, but after I'll re-subscribe to Premium with the same account. Will I find all my playlists there or wil...
  • JoeThomas
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! From Premium to Free

Hello I am an exited Spotify user and had premium for the last two years. Now my Premium acc is finished because i had it with my mobileplan from orange, but now i changed. I want to get premium again soon, but cant get it right now. Now the problem ...

  • Casual Listener
  • Hello   I am an exited Spotify user and had premium for the last two years. Now my Premium acc is finished because i had it with my mobileplan from orange, but now i changed. I want to get p...
  • julianmichel
  • Casual Listener
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Weekly New Music Email

I accidentally deleted the email, but there was a B.o.B playlist on there that I wanted to check out. I can't remember the name to find it now, though. Is there any way I could find a http version of the email so I can find the playlist?Thanks in adv...

  • Casual Listener
  • I accidentally deleted the email, but there was a B.o.B playlist on there that I wanted to check out. I can't remember the name to find it now, though. Is there any way I could find a http version of...
  • MattSuda
  • Spotify Star
  • 4706 Views
  • 3 replies
  • 0 likes
  • Account
  • 4706 Views
  • 3 replies
  • 0 likes

still being charged for premium

Hi, I downgraded from Premium to a Free account but see that I am still getting charged $9.99/month. How can we end that and get a refund? Thank you!

  • Newbie
  • Hi,   I downgraded from Premium to a Free account but see that I am still getting charged $9.99/month. How can we end that and get a refund?  Thank you!
  • Carina
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Another account is already registred with this email adresse

Hello I did not use my spotify account for quite a while because of extensive traveling. Today i tried to log in, but i forgot the password. No problem so far. Succesful log in. Log out, and log in again. Try to change location from Indonesia to Sing...

  • Casual Listener
  • Hello   I did not use my spotify account for quite a while because of extensive traveling. Today i tried to log in, but i forgot the password. No problem so far. Succesful log in. Log out, a...
  • dominik1980
  • Casual Listener
  • 434 Views
  • 4 replies
  • 0 likes
  • 434 Views
  • 4 replies
  • 0 likes

Add support for Google ChromeCast

My account says I am not on the Premium Plan and that there are no payments and no Payment Methods for my account. So why have i been getting charged every month. I have not used my spotify account in over a year. I need answers and full refund since...

  • Newbie
  • My account says I am not on the Premium Plan and that there are no payments and no Payment Methods for my account. So why have i been getting charged every month. I have not used my spotify account i...
  • Carina
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes