Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
nisafitri
Casual Listener
29909 Views
60 replies
24 likes

29909 Views
60 replies
24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
871361 Views
11 replies
50 likes
Android
Guide
Troubleshooting

871361 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
24940 Views
3 replies
0 likes

24940 Views
3 replies
0 likes

Connection between App and Computer via LAN???

Since a few days I have the following problem. My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN. Since the last Android App Update to the "New Style Version" I have the following Problem:...

SynnoNym
Music Fan
Since a few days I have the following problem. My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN. Since the last An...
2014-05-16 1:32:36 PM
2014-05-16 1:53:32 PM
SynnoNym
Music Fan
832 Views
1 replies
1 likes

832 Views
1 replies
1 likes

New installation Galaxy4

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone.Heres what I wish for:1. Downloaded playlists appear on top, so I dont have to go ...

LeBlonde
Newbie
Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone. Heres what I wish for: 1...
2014-05-16 11:09:30 AM
2014-05-16 11:34:53 AM
Daniel
Community Legend
400 Views
1 replies
0 likes
Galaxy S4
settings

400 Views
1 replies
0 likes

Samsung Galaxy s5 Spotify playlists reloads over and over - freezes

Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to the playmist menu, the song will stop, because of th...

ssmurfen
Regular
Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to t...
2014-05-16 2:17:29 AM
2014-05-16 5:14:41 AM
user-removed
Not applicable
948 Views
1 replies
1 likes
freeze
galaxy s5
Playlists refreshing error

948 Views
1 replies
1 likes

transferring files to windows media player

I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?

Aeesha
Newbie
I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?
2014-05-15 12:22:04 AM
2014-05-16 2:22:16 AM
Peter__
Community Legend
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

disable shuffle

when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I cannot replace it and listen to another song unless I...

Rogerflowers
Regular
when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I c...
2014-05-15 7:18:53 PM
2014-05-15 11:02:29 PM
Peter__
Community Legend
1004 Views
4 replies
3 likes

1004 Views
4 replies
3 likes

Spotify Android app stuck offline

Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution... I'm using a Samsung Galaxy S4 and i'm a Spotify Premium user. Whenever I open the app on my phone, it tells me i'm...

Barebones
Casual Listener
Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution... I'm using a Samsung Galaxy S4 and i'm a Spotify Prem...
2014-05-15 8:55:26 PM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

activity spotify (in application spotify) is not responding

Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and reinstalled to no avail. Any thoughts?

bekeleftw
Newbie
Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and rein...
2012-09-03 5:03:51 AM
2014-05-15 6:03:05 PM
zombie
Newbie
978 Views
4 replies
0 likes

978 Views
4 replies
0 likes

unable to use ipod after upgrading

hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?

islandboy
Newbie
hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?
2014-05-15 5:43:21 PM
2014-05-15 5:47:24 PM
Peytonb6
Regular
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

option to add whole albums into playlist

Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a playlist in itself..please make the option to make it...

youxknowit
Regular
Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a pl...
2014-05-15 5:25:49 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Local files do not show under Songs, Albums or Artists sections

Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Your-music-Local-files-not-in-Songs-Albu...

justorbiting
Casual Listener
Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-D...
2014-05-15 2:12:42 AM
2014-05-15 1:12:54 PM
Peter__
Community Legend
1547 Views
1 replies
7 likes

1547 Views
1 replies
7 likes

Serious issues with samsung galaxy s4

When I use headphones and start spotfy, after a little while, google now pops in and songs start to play randomly and for a few seconds. I tried disabling google services and this still happens. I even uninstalled and reinstalled the app. It's quite ...

Alfredbil
Newbie
When I use headphones and start spotfy, after a little while, google now pops in and songs start to play randomly and for a few seconds. I tried disabling google services and this still happens. I ev...
2014-05-15 3:22:08 AM
2014-05-15 4:13:13 AM
kbrooksc
Community Legend
727 Views
1 replies
0 likes

727 Views
1 replies
0 likes

How to delete account on Android phone

I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything about it. If i delete the app, will that cancel the f...

jsfalkow
Newbie
I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything ab...
2014-05-14 8:35:53 PM
2014-05-14 9:14:13 PM
Peter__
Community Legend
852 Views
1 replies
0 likes

852 Views
1 replies
0 likes

Sound issues

Since the update I have been getting serious issues with sound levels being far to low.I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 to 8. Turning on eq then pushing all bars to +15 db is...

dbleacy
Casual Listener
Since the update I have been getting serious issues with sound levels being far to low. I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 ...
2014-05-12 10:00:06 PM
2014-05-14 8:50:31 PM
dbleacy
Casual Listener
455 Views
4 replies
0 likes

455 Views
4 replies
0 likes

Show only offline content does not include downloaded local files

When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album again, all of the music is there. These are local f...

Diversity428
Casual Listener
When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album ...
2014-05-14 2:41:16 PM
2014-05-14 4:20:11 PM
Peter__
Community Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

unable to add Album to existing playlist in android app

Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add this functionality back?

ryfor
Newbie
Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add ...
2014-05-14 2:13:52 PM
2014-05-14 3:31:35 PM
Daniel
Community Legend
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Solved!! Spotify won't download music

Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software update if that helps? Thanks.

djmissons
Regular
Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software...
2014-04-07 6:30:57 AM
2014-05-14 1:46:58 PM
ljb_1992
Casual Listener
999 Views
11 replies
0 likes

999 Views
11 replies
0 likes

Solved!! Can't download music to Android phone or tablet

I am having trouble downloading certain songs to my phone and tablet from my computer. I have a Premium account, and downloaded playlists work fine on my computer, but I have a lot of local files included in some of them. Most of these songs wont dow...

Republic_of_Ben
Casual Listener
I am having trouble downloading certain songs to my phone and tablet from my computer. I have a Premium account, and downloaded playlists work fine on my computer, but I have a lot of local files inc...
2014-04-20 9:00:22 AM
2014-05-14 1:36:49 PM
ljb_1992
Casual Listener
17073 Views
10 replies
0 likes

17073 Views
10 replies
0 likes

Download local files - free account

Hi, It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle option, but my question (or suggestion?) remains: On a FREE user a...

paulschermer
Regular
Hi, It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle op...
2014-05-14 10:04:14 AM
2014-05-14 1:32:05 PM
Xzenor
Music Fan
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Solved!! Weird ad about a bomb accident in Sportify Premium

This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye because of a bomb. After the weird story my playli...

geertzand
Casual Listener
This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye...
2014-05-14 11:41:46 AM
2014-05-14 12:17:21 PM
Merik
Community Legend
603 Views
4 replies
0 likes

603 Views
4 replies
0 likes

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2 I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from phone, to turning off my firewall and anti-virus. Any help wo...

Bizzuh
Casual Listener
Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2 I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from...
2014-05-13 8:59:47 AM
2014-05-14 2:18:26 AM
Bizzuh
Casual Listener
696 Views
6 replies
0 likes

696 Views
6 replies
0 likes

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Android

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