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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29764 Views
  • 60 replies
  • 24 likes
  • 29764 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871319 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871319 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24932 Views
  • 3 replies
  • 0 likes
  • 24932 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify opening up on my phone when my wife turns it on on hers

This is slightly annoying. I find I'll be listening to an audiobook or something else on my phone. My wife at home, will turn on spotify and suddenly I'm kicked out of whatever I'm listening to and spotify will pop up with whatever my wife is listeni...

  • Regular
  • This is slightly annoying.  I find I'll be listening to an audiobook or something else on my phone.  My wife at home, will turn on spotify and suddenly I'm kicked out of whatever I'm listen...
  • Jduckueuueuw
  • Visitor
  • 3675 Views
  • 9 replies
  • 0 likes
  • 3675 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps changing playlist on startup

PlanFreeCountryGermanyDevicePixel 7aOperating SystemAndroid 14Spotify VersionThe Spotify Version on my phone is 8.9.22.539 My Question or IssueAbout every second or third start of spotify on my phone, the played song changes to recommended songs inst...

  • Regular
  • Plan Free Country Germany Device Pixel 7a Operating System Android 14 Spotify Version The Spotify Version on my phone is 8.9.22.539   My Question or Issue About every second or third...
  • MartinT
  • Moderator
  • 178 Views
  • 4 replies
  • 0 likes
  • 178 Views
  • 4 replies
  • 0 likes

Superuser Contribution Missing Fast forward and rewind buttons on Premium on Android, lockscreen

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

  • Newbie
  • The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.
  • MihailY
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs stopping after 3 seconds

Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, songs play fine. Tested on mobile data and WiFi and ...

  • Visitor
  • Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, s...
  • Maria
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app won't play anything (songs, podcasts etc.) , whether online or offline

Premium plan, in the UKDevice is a Google Pixel 8 proAndroid 14, last updated 5th March and device says no updates availableFor the last 24hrs or so my Spotify app has been refusing to play anything whatsoever, by which I mean songs/ podcasts, and th...

  • Newbie
  •   Premium plan, in the UK Device is a Google Pixel 8 pro Android 14, last updated 5th March and device says no updates available For the last 24hrs or so my Spotify app has been refusing t...
  • Vasil
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

¿que hago si desaparecieron mis playlist?

las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer

  • Visitor
  • las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer
  • osornios
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

  • Casual Listener
  • On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.
  • Eni
  • Moderator
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Superuser Contribution Clicking a recently played podcast episode from the home screen doesn't go to that episode

Version8.9.4.304PlanPremiumCountrySouth Africa DeviceRedmi Note 9SOperating SystemAndroid 12 My Question or IssueClicking a podcast episode that you recently started playing from the top of the home screen in Android doesn't go to that specific podca...

  • Casual Listener
  • Version 8.9.4.304 Plan Premium Country South Africa  Device Redmi Note 9S Operating System Android 12   My Question or Issue Clicking a podcast episode that you recently started...
  • OscarDC
  • Moderator
  • 155 Views
  • 5 replies
  • 1 likes
  • 155 Views
  • 5 replies
  • 1 likes

Superuser Contribution Downloads on my playlists disappear and can't be re-downloaded

I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists disappear. The download button at the top of the play...

  • Casual Listener
  • I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists di...
  • AlejaR
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto, spotify plays random songs instead my playlist

PlanPremiumCountryCZDeviceGalaxy Note 10Operating Systemandroid 12 My Question or Issuehaving extremely annoying issue with Spotify. When I pick a playlist on my phone it plays fine. But when I use the headunit itself to pick a playlist the first son...

  • Regular
  • Plan Premium Country CZ Device Galaxy Note 10 Operating System android 12   My Question or Issue having extremely annoying issue with Spotify. When I pick a playlist on my phone it pla...
  • OscarDC
  • Moderator
  • 304 Views
  • 5 replies
  • 0 likes
  • 304 Views
  • 5 replies
  • 0 likes

Superuser Contribution What happened to an artist I follow?

Plan: PremiumDevice: Samsung Galaxy S20 FE 5GOperating System: Android 13So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered that all but a few of their songs have been rendered unplayab...

  • Casual Listener
  • Plan: Premium Device: Samsung Galaxy S20 FE 5G Operating System: Android 13 So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered th...
  • Maria
  • Moderator
  • 75 Views
  • 2 replies
  • 0 likes
  • 75 Views
  • 2 replies
  • 0 likes

Can't play the correct content with Google voice assistant

PlanPremiumCountrySpainDeviceROG Phone 6Operating SystemAndroid 14 My Question or IssueI want to play my Daily Drive playlist thought Google assistant, but when I request it, something else plays. I have tried rephrasing it to make Spotify understand...

  • Regular
  • Plan Premium Country Spain Device ROG Phone 6 Operating System Android 14   My Question or Issue I want to play my Daily Drive playlist thought Google assistant, but when I request it,...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyttelogg (recently played)

PlanPremium CountryNorway DeviceSamsung S22 Operating SystemAndroid My Question or IssueI can't find the function (lyttelog) recently played on my phone.I can see It on the computer version. It was on the phone app before, showing up like a clock top...

  • Newbie
  •   Plan Premium   Country Norway   Device Samsung S22   Operating System Android   My Question or Issue I can't find the function (lyttelog) recently played on m...
  • Yordan
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no queue after the first song plays

I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.

  • Visitor
  • I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.
  • Vasil
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Only let me listen to audiobook one device

I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left

  • Newbie
  • I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
  • Ivelina
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot re-connect to speaker (Android)

Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...

  • Casual Listener
  • Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect t...
  • MartinT
  • Moderator
  • 133 Views
  • 3 replies
  • 1 likes
  • 133 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why aren't the new episodes of a podcast available on my app

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.

  • Visitor
  • I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
  • Maria
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download Spotfiy app on new Huawei smartphone?

Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...

  • Gig Goer
  • Hello,   How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery. Deezer and Tidal are availa...
  • TamiVGFGarcia
  • Casual Listener
  • 66979 Views
  • 24 replies
  • 6 likes
  • appgallery
    huawei
  • 66979 Views
  • 24 replies
  • 6 likes