Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 31134 Views
  • 60 replies
  • 25 likes
  • 31134 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871954 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871954 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25050 Views
  • 3 replies
  • 0 likes
  • 25050 Views
  • 3 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

  • Casual Listener
  • Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...
  • Justarandombloke
  • Visitor
  • 107138 Views
  • 259 replies
  • 81 likes
  • car mode
    settings
  • 107138 Views
  • 259 replies
  • 81 likes

Superuser Contribution i can not use the playback settings on my samsung

I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it

  • Visitor
  • I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it
  • Eni
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ not showing up even though all my other friends have it

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

  • Visitor
  • I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10
  • Ivelina
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!! java.lang.RuntimeException: Unable to start activity ComponentInfo{com.spotify.music/com.spotify.log

PlanPremiumCountryMexicoDeviceSamsung Galaxy S20+Operating SystemAndroid My Question or IssueSpofity crashes even after a clean resintall.1-23 21:20:04.299 W/ActivityManager( 961): Slow operation: 53ms so far, now at startProcess: starting to update ...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung Galaxy S20+ Operating System Android   My Question or Issue Spofity crashes even after a clean resintall. 1-23 21:20:04.299 W/ActivityMana...
  • prasanthkumarkatta
  • Casual Listener
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music start playing while in phone call

while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing (-) then it will play the next song.

  • Visitor
  • while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing ...
  • Ivelina
  • Moderator
  • 51 Views
  • 1 replies
  • 0 likes
  • 51 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Casting to Smart Speakers constantly interrupted/stopped for no reason

PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...

  • Music Fan
  • Plan Premium Country Netherlands   Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700   My Question or Issue Since there is no specific place for feed...
  • funkycolours
  • Regular
  • 1078 Views
  • 17 replies
  • 1 likes
  • Casting
    Chromecast Google Home
    Google Assistant
    Smart Speakers
  • 1078 Views
  • 17 replies
  • 1 likes

Superuser Contribution Musiken bara stängs av hela tiden

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android sue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android sue  
  • MartinT
  • Moderator
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why aren't the new episodes of a podcast available on my app

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.

  • Visitor
  • I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
  • AllenmvJohn
  • Casual Listener
  • 211 Views
  • 4 replies
  • 0 likes
  • 211 Views
  • 4 replies
  • 0 likes

Superuser Contribution Jams - glitching when others edit the queue

I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really annoying. If it's an active jam its unlistenable. An...

  • Newbie
  • I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really a...
  • 1rbzhrkw5n31ieoojnsk
  • Newbie
  • 849 Views
  • 4 replies
  • 4 likes
  • 849 Views
  • 4 replies
  • 4 likes

Superuser Contribution Re: Can't change settings in app

Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, like, audio quality, etc. As soon as I change back to ...

  • Visitor
  • Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, lik...
  • MartinT
  • Moderator
  • 38 Views
  • 1 replies
  • 0 likes
  • 38 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not playing on my phone - PLEASE HELP!

I have a premium account which works fine on my laptop and just last weekend my music stopped playing on my phone. I have uninstalled and reinstalled the app and still nothing. My information and playlists show and it says my song is playing but ther...

  • Casual Listener
  • I have a premium account which works fine on my laptop and just last weekend my music stopped playing on my phone. I have uninstalled and reinstalled the app and still nothing. My information and pla...
  • MartinT
  • Moderator
  • 27239 Views
  • 4 replies
  • 0 likes
  • 27239 Views
  • 4 replies
  • 0 likes

Superuser Contribution disconnect spotify from android app "clock"

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

  • Visitor
  • When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?
  • Joyakajoy1
  • Visitor
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

  • Newbie
  • Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...
  • 61 Views
  • 0 replies
  • 0 likes
  • 61 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution You are currently set to offline error

PlanFamily Premium DevicePoco X3 NFC (Surya)Operating SystemAndroid 11 My Question or IssueI've been getting the well known "You are currently set to offline" error. Once every x days I can login anyways but then all songs are greyed out or are playa...

  • Regular
  • Plan Family Premium   Device Poco X3 NFC (Surya) Operating System Android 11   My Question or Issue I've been getting the well known "You are currently set to offline" error. Once ...
  • mahtab2122
  • Visitor
  • 26247 Views
  • 15 replies
  • 1 likes
  • 26247 Views
  • 15 replies
  • 1 likes

Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

  • Regular
  • My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...
  • Eni
  • Moderator
  • 2578 Views
  • 20 replies
  • 0 likes
  • 2578 Views
  • 20 replies
  • 0 likes

Superuser Contribution tiktok and Spotify won't link

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

  • Newbie
  • when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .
  • Not applicable
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pixel 8 + Denon Home 250 issue with Spotify Connect

PlanPremiumCountryCzech RepublicDevicePixel 8 ProOperating SystemAndroid 14Spotify version8.9.40.509 My Question or IssueI have a Problem with Spotify Connect, I recently switched to Google Pixel 8 Pro and if I start listening to music with my Denon ...

  • Casual Listener
  • Plan Premium Country Czech Republic Device Pixel 8 Pro Operating System Android 14 Spotify version 8.9.40.509   My Question or Issue I have a Problem with Spotify Connect, I recently...
  • Susan_GP
  • Moderator
  • 108 Views
  • 3 replies
  • 0 likes
  • 108 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't I see some lyrics any more?

Premium/NL/Android+Desktop Some lyrics have disappeared from Android and Desktop. For example, "I Go Hard, I go home" by "The Presets" is almost unintelligible without lyrics. I used to be able to get the lyrics on Spotify, now I can't. Yet they are ...

  • Music Fan
  • Premium/NL/Android+Desktop   Some lyrics have disappeared from Android and Desktop.   For example, "I Go Hard, I go home" by "The Presets" is almost unintelligible without lyrics. I use...
  • Olovesh
  • Visitor
  • 10157 Views
  • 10 replies
  • 4 likes
  • 10157 Views
  • 10 replies
  • 4 likes

Superuser Contribution Spotify says offline even when connected to WiFi/mobile data

Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force stopping the app and turning off lock screen widget...

  • Casual Listener
  • Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force ...
  • Marram0604
  • Visitor
  • 151 Views
  • 4 replies
  • 0 likes
  • 151 Views
  • 4 replies
  • 0 likes