Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83722 Views

9 replies

2 likes

Account
Login
  • 83722 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

659789 Views

13 replies

4 likes

Account
  • 659789 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741513 Views

18 replies

29 likes

  • 741513 Views
  • 18 replies
  • 29 likes

No puedo iniciar la sesión

No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya existe. Ya intenté iniciar sesión con Google, Faceb...

Visitor

No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya ...

10 Views

0 replies

0 likes

Other
  • 10 Views
  • 0 replies
  • 0 likes

Spotify freezing on ps5

When I play Spotify on ps5 it always freezes on a ad and I can't seem to find a fixPlanFreeCountryUnited kingdom DevicePs5Operating SystemSony My Question or IssueConstantly freezing on a ad on ps5 I can't seem to find a fix seen people have this iss...

Visitor

When I play Spotify on ps5 it always freezes on a ad and I can't seem to find a fix Plan Free Country United kingdom  Device Ps5 Operating System Sony   My Question or Issue Cons...

12 Views

0 replies

0 likes

Other
  • 12 Views
  • 0 replies
  • 0 likes

Regardin whats included in DUO?

PlanDUO CountrySweden My Question or IssueI have DUO, but what does that mean in terms of functionality? Do we share playlists automatically?

Visitor

Plan DUO  Country Sweden   My Question or Issue I have DUO, but what does that mean in terms of functionality? Do we share playlists automatically?

13 Views

0 replies

0 likes

Premium
  • 13 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs not playing, queue not working etc

PlanFreeCountryIndiaDeviceOne Plus Nord 5Operating SystemAndroid My Question or IssueSo, on my older account, when I play songs for a fixed amount of time, I cannot listen to a song of my own choice (i.e. by choosing one manually). In the same accoun...

Visitor

Plan Free Country India Device One Plus Nord 5 Operating System Android   My Question or Issue So, on my older account, when I play songs for a fixed amount of time, I cannot listen to...

Novy

Moderator

47 Views

1 replies

0 likes

Account
Free
Other
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Account not working

PlanFreeCountryIrelandDevicePixel 8 Pro Operating SystemAndroid 16 My Question or IssueMy account works on webplayer and other phonesOther accounts work on my phone.But my main account won't work anymore. I Factory reset my phone after trying deletin...

Casual Listener

  Plan Free Country Ireland Device Pixel 8 Pro  Operating System Android 16   My Question or Issue My account works on webplayer and other phones Other accounts work on m...

AlejaR

Moderator

95 Views

2 replies

0 likes

  • 95 Views
  • 2 replies
  • 0 likes

My dad mistyped the email during registration?

My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email doesn’t have a Spotify account). We now suspect he m...

Visitor

My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email d...

Maxim

Spotify Star

994 Views

1 replies

0 likes

Account
Login
Premium
  • 994 Views
  • 1 replies
  • 0 likes

Best way to use audiobooks

I’m confused by the Spotify approach to Audiobooks what is the most cost effective way to use the service ? Any ideas?

Newbie

I’m confused by the Spotify approach to Audiobooks   what is the most cost effective way to use the service ?  Any ideas?

Billy-J

Spotify Star

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

I Got Logged Out

I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the account technically doesn’t exist. I don’t know how ...

Visitor

I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the a...

Billy-J

Spotify Star

950 Views

1 replies

0 likes

Account
Login
Subscription
  • 950 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mixed Playlist

PlanPremiumCountryUnited Arab EmiratesDeviceiPad Air 5Operating System(iOS 26My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his playlist and when i saw his playlist on my device i could see the mix featur...

Newbie

Plan Premium Country United Arab Emirates Device iPad Air 5 Operating System (iOS 26 My Question or Issue   My spotify doesn't have the Mix playlist feature yet. My friend sent me his ...

Joan

Moderator

127 Views

1 replies

0 likes

Account
Other
  • 127 Views
  • 1 replies
  • 0 likes

Hello! My account was deleted and I need help

My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?

Visitor

My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?

ribezaz

Spotify Star

117 Views

1 replies

1 likes

Account
  • 117 Views
  • 1 replies
  • 1 likes

Payment to Spotify SE

Hi!I have a Family premium, and i live in Norway.I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one time 139,- to SpotifySE. What is this last one? How can ...

Visitor

Hi! I have a Family premium, and i live in Norway. I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one t...

Billy-J

Spotify Star

211 Views

1 replies

0 likes

Account
Other
Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Mac, cannot log in

PlanPremiumCountryUSEDevice2025 M5 Macbook ProOperating SystemOSX Tahoe 26.1 My Question or IssueNew laptop arrived today, I promptly updated the OS and tried to install Spotify. It hangs at the login. I have gotten accounts error 4 and accounts erro...

Newbie

Plan Premium Country USE Device 2025 M5 Macbook Pro Operating System OSX Tahoe 26.1   My Question or Issue New laptop arrived today, I promptly updated the OS and tried to install Spot...

OscarDC

Moderator

117 Views

1 replies

0 likes

Login
Premium
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help asap

Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,

Casual Listener

Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,

Xx_progamer10_xX

Casual Listener

1301 Views

4 replies

0 likes

Other
  • 1301 Views
  • 4 replies
  • 0 likes

unable to make a payment

PlanPremium StudentCountryUSAMy Question or Issue:I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried four different credit cards from various banks as well as Pay...

Newbie

Plan Premium Student Country USA My Question or Issue: I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried ...

125 Views

0 replies

0 likes

Account
Premium
Subscription
  • 125 Views
  • 0 replies
  • 0 likes

Superuser Contribution unable to listen to podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

77 Views

1 replies

0 likes

Account
Premium
  • 77 Views
  • 1 replies
  • 0 likes

Change primary account for listening to books

PlanFamily PremiumCountryUSA y Question or IssueI have the family account, but my wife has her user account under the family account. She wants to use Spotify for listening to books on the app, but she does not have access to the 15 hours provided, a...

Visitor

  Plan Family Premium Country USA    y Question or Issue I have the family account, but my wife has her user account under the family account. She wants to use Spotify for liste...

Hauptnutzer

Visitor

146 Views

2 replies

0 likes

Account
Subscription
  • 146 Views
  • 2 replies
  • 0 likes

Browser Denied Sign-In

Spotify no longer works for anyone at my company. When it does work it forces you to do a 3 minute kapcha of which does not accept correct responses. Three consecutive weeks have passed since I was last able to sign into Spotify successfully. There a...

Visitor

Spotify no longer works for anyone at my company. When it does work it forces you to do a 3 minute kapcha of which does not accept correct responses. Three consecutive weeks have passed since I was l...

Billy-J

Spotify Star

94 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 94 Views
  • 1 replies
  • 0 likes

changing email of my premiun account which was used to open another account by mistake

PlanPremiumCountryItalyDevicesamsung flip 4Operating SystemAndroid My Question or IssueI have changed my email address of which I used to open another sportify account by mistake. I cancelled that account to keep my original family premium account of...

Visitor

Plan Premium Country Italy Device samsung flip 4 Operating System Android    My Question or Issue I have changed my email address of which I used to open another sportify account ...

ribezaz

Spotify Star

94 Views

1 replies

1 likes

Account
  • 94 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Olvide mi contraseña

Hace unos días Facebook, dio de baja mi cuenta, esta estaba ligada a mi cuenta Spotify Premium Familiar, di de baja mi cuenta de Facebook, mi problema es que el correo y contraseña anterior con el que la registro se me olvidó, solo iniciaba con Faceb...

Casual Listener

Hace unos días Facebook, dio de baja mi cuenta, esta estaba ligada a mi cuenta Spotify Premium Familiar, di de baja mi cuenta de Facebook, mi problema es que el correo y contraseña anterior con el qu...

AlejaR

Moderator

217 Views

3 replies

1 likes

Account
Login
Premium
Security
  • 217 Views
  • 3 replies
  • 1 likes

Superuser Contribution Old man needs help.

I'm pretty sure I joined Spotify during December while in Medellin, Colombia. It won't recognize me here in Georgia, USA. Can you teach an old dog new tricks? I am on a MacPro 2019.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Visitor

I'm pretty sure I joined Spotify during December while in Medellin, Colombia. It won't recognize me here in Georgia, USA. Can you teach an old dog new tricks? I am on a MacPro 2019. Plan Free/Premi...

Eni

Moderator

117 Views

1 replies

0 likes

  • 117 Views
  • 1 replies
  • 0 likes