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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
75138 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
642902 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
716935 Views
18 replies
29 likes
My Question or IssueI just changed phones and when trying to download my playlists a notification appears saying "you're out of offline devices" however it seems like its still considering devices that have been wiped and restored to factory settings...
My Question or Issue I just changed phones and when trying to download my playlists a notification appears saying "you're out of offline devices" however it seems like its still considering devices ...
14 Views
0 replies
0 likes
PlanPremiumCountryIreland (Tried .ie and .co.uk)DeviceAlexa app, not hardware specificOperating SystemTried on android, and windows. Edge, Chrome and Brave browserUninstalled both Spotify & Alexa apps, Cleared all cache, Called amazon support (Their ...
Plan Premium Country Ireland (Tried .ie and .co.uk) Device Alexa app, not hardware specific Operating System Tried on android, and windows. Edge, Chrome and Brave browser Uninstalled both Spo...
23 Views
0 replies
0 likes
PlanPremium DuoCountryUSA DeviceSamsung Galaxy S24Operating SystemWindows 11 My Question or Issue My spouse cannot create an account to sign up to be added to my Premium Duo subscription. When trying to create a new account she gets this error:"This ...
Plan Premium Duo Country USA Device Samsung Galaxy S24 Operating System Windows 11 My Question or Issue My spouse cannot create an account to sign up to be ad...
Moderator
33 Views
1 replies
1 likes
So, I used to have a premium account like a lot years ago, in 2020. For a past couple years I moved from Russia to Netherlands (I did changed my region) and stopped paying bc I had no money, I just used free version and it worked perfectly fine. Sinc...
So, I used to have a premium account like a lot years ago, in 2020. For a past couple years I moved from Russia to Netherlands (I did changed my region) and stopped paying bc I had no money, I just u...
Spotify Star
34 Views
1 replies
0 likes
We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan under my active account. When I go to sign in to wh...
We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan ...
Spotify Star
34 Views
1 replies
0 likes
Hello! I host my podcast "HKU en AI" on my own platform and added it here on Spotify (https://open.spotify.com/show/0NSFJ9nW14aeYWjXTT69ge?si=b70d0d9cccce4a6c). I recently changed the cover art for this podcast, but Spotify is not updating the image....
Hello! I host my podcast "HKU en AI" on my own platform and added it here on Spotify (https://open.spotify.com/show/0NSFJ9nW14aeYWjXTT69ge?si=b70d0d9cccce4a6c). I recently changed the ...
Casual Listener
67 Views
2 replies
0 likes
Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia eliminado y por un lado me dice "no asociado a nin...
Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia...
Moderator
47 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited States DeviceRoku 32” Television Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I still use my account, when I tried to change my password, neither my new password, nor my former pass...
Plan Free/Premium Country United States Device Roku 32” Television Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I still us...
Spotify Star
65 Views
1 replies
0 likes
Hello,I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email for example "**bleep**", it opens a different account dependi...
Hello, I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email fo...
Casual Listener
81 Views
4 replies
0 likes
PlanPremiumOperating SystemIOS My Question or IssueHi everyone, I’ve been a Premium user for years. Recently my account was compromised — I saw a suspicious login from Mongolia, immediately changed my password, kept using my account and then a few ho...
Plan Premium Operating System IOS My Question or Issue Hi everyone, I’ve been a Premium user for years. Recently my account was compromised — I saw a suspicious login from Mongo...
72 Views
0 replies
0 likes
I am trying to start a new spotify account with all my saved music from my old account PlanPremium CountryUSA DeviceMotorolaOperating System Windows 11 My Question or IssueIssue
I am trying to start a new spotify account with all my saved music from my old account Plan Premium Country USA Device Motorola Operating System Windows 11...
Spotify Star
102 Views
1 replies
0 likes
PlanFree/PremiumCountry England Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCouldn't cancel free subscription due to being in hospital for 4 months and 5 weeks o...
Plan Free/Premium Country England Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Ques...
Spotify Star
76 Views
1 replies
1 likes
As an Australian premium subscriber (who goes in an out of various streaming platforms) I am looking forward very much to having access to the Lossless option for my hifi at home. I am suffering from FOMO currently and think that this will be the ici...
As an Australian premium subscriber (who goes in an out of various streaming platforms) I am looking forward very much to having access to the Lossless option for my hifi at home. I am sufferin...
Spotify Star
586 Views
3 replies
0 likes
Hay una canción que no me reproduce, me la envían amigos y mi cuenta nunca la reproduce. Ayuda con esto o cancelo el plan bezame de Manuel turizo
Hay una canción que no me reproduce, me la envían amigos y mi cuenta nunca la reproduce. Ayuda con esto o cancelo el plan bezame de Manuel turizo
Spotify Star
104 Views
1 replies
0 likes
Hallo,wir würden gerne innerhalb unseres Familiengruppe den Hauptnutzer tauschen.Wie ist das möglich?VG Sabine
Hallo, wir würden gerne innerhalb unseres Familiengruppe den Hauptnutzer tauschen. Wie ist das möglich? VG Sabine
Spotify Star
920 Views
1 replies
0 likes
It’s not letting me add login methods in methods I can log in through my Google but it’s faulty. I want to add Apple and email and password but it’s not letting me. It looks like it’s going to go through and then it just takes me back to the starting...
It’s not letting me add login methods in methods I can log in through my Google but it’s faulty. I want to add Apple and email and password but it’s not letting me. It looks like it’s going to go thr...
Spotify Star
83 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 14) My Question or IssueThe forgot my password reset password does not trigger a reset email flow. So I can't login now that I can't remember my password. Tinpot
Plan Premium Country UK Device (iPhone 14) My Question or Issue The forgot my password reset password does not trigger a reset email flow. So I can't login now that I can't rem...
Moderator
128 Views
1 replies
0 likes
PlanFreeCountryTürkiyeDevice(Xiaomi redmi 12c)Operating System My Question or IssueI changed my phone and want to get my account from another phone.But when I oppened Spotify ı had sign with another mail not my main account.Shortly I deleted my accid...
Plan Free Country Türkiye Device (Xiaomi redmi 12c) Operating System My Question or Issue I changed my phone and want to get my account from another phone.But when I oppened S...
Spotify Star
114 Views
1 replies
0 likes
PlanPremiumCountrySet up in UK but now in UAE My Question or IssueI have recently purchased the family plan and am trying to invite my wife and kids - they are repeatedly receiving messages that address not found and they must be in the same region a...
Plan Premium Country Set up in UK but now in UAE My Question or Issue I have recently purchased the family plan and am trying to invite my wife and kids - they are repeat...
Spotify Star
124 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop appOperating SystemWindows 10 My Question or IssueWhen I play music or listen to a podcast on my desktop (through wifi), I see that other people/accounts are listening too (see photo's). Does this mean peopl...
Plan Premium Country Netherlands Device Desktop app Operating System Windows 10 My Question or Issue When I play music or listen to a podcast on my desktop (through wifi), I ...
Spotify Star
234 Views
1 replies
0 likes
